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New version ISP Management 5.1

    On our YouTube channel you can check out the new version of our ISP Management v5.1 software.

    We updated our ISP Management software for operators to the new version 5.1, highlighting three important new features:

    • As a main novelty, a new functionality has been developed to improve, optimize and streamline the SENDING OUR INVOICES IN MASS FORM. Now, clients will receive in their email a link to view online and download (if they wish) the corresponding invoice, at the same time that we delete the attached file from the email. With this we managed to improve our spam rate, as well as more speed in sending our emails.
    • The second novelty is that our users already have a new DOCUMENT TEMPLATE, which accommodates the Regulations of Order CTE/711/2002, of March 26, which determines the conditions that must be met by the entities providing the telephone consultation service on subscriber numbers, to which the telephone code 118xx is attributed. , and which came into force on October 28, 2023.
    • Finally, the third novelty has to do with the COURIER DELIVERY, since now, our clients will be able to receive the messages we send them in the language that we have previously configured in their client file.

    In addition, in this new version, you can find new features and improvements in the following sections:

    MANAGEMENT

    01:45 – Export the view of POS charges to a file.

    API's

    02:09 – Integration of the VenusCAS and GOSPELL TV platforms.

    03:09 – New Fiber Incidents for PTV TELECOM.

    03:22 – Change of owner for CABLEMÓVIL.

    03:59 – Rate change with the possibility of adding promotions for CABLEMÓVIL.

    CONTRACTS

    04:41 – Operator rate change via API from the Service.

    04:57 – Mass import Discounts / Charges via file.

    05:45 – Link Client Device in the rate change of a Service.

    06:09 – Transfers from pre-client to client and from pre-contract to contract separately.

    BUSINESS ACCOUNTS

    06:36 – Mandatory fields in the customer address. PURCHASE/SALE DOCUMENTS

    06:56 – Create a new Ticket from a Purchase/Sale Document.

    BILLING

    07:46 – Add a link to view/download the invoice in bulk invoice emails, eliminating the attachment.

    08:23 – Duplicate Billing Series.

    WORK FLOWS

    08:44 – Unlink events from a Workflow / Ticket.

    09:34 – New automatic process task “Generate Invoicing (Delivery Note/Deposit) and process Documents”.

    POINTS MANAGEMENT

    10:15 – Notify the user when consolidating points.

    TECHNICAL MENU

    10:50 – Improved error messages for sending notifications to clients connected to a node.

    11:45 – GIS Module: New icon for Junction Boxes.

    12:01 – New permissions to show the Radius tab and restart ALBENTIA devices.

    12:20 – Show the DCHP MikroTik server in the IP drop-down menu of the Client Device.

    13:42 – Detailed error messages for GPON registrations.

    14:01 – Massively unlink ONTs connected to an OLT.

    14:29 – Improvements in the integration of ZTE devices.

    NOTIFICATIONS

    14:52 – Informative message for creating a valid password.

    15:13 – Exclude users from mentions.

    16:13 – Sending Messages in the client's configured language.

    PERMITS

    17:44 – New Permission for two-step verification (2FA).

    18:47 – Call history for Agents.

    DOCUMENT TEMPLATES

    19:19 – New template for Telephony Regulations, which complies with Order CTE/711/2002, of March 26 (Telephone consultations 118xx).

    20:00 – Document Templates with “checkbox” type fields marked by default.

    HR

    20:30 – Improvements for Event Management in HR.

    TELEPHONY

    21:43 – Telephony Closure on different dates for different operators.

    23:14 – Inclusion of Additional Files for DDI's.

    TICKETS

    23:35 – Add attachments to Tickets and pin/unpin Notes on them.

    24:30 – New “Contract Category” field to filter in the Tickets view.

    en_GBEnglish (UK)
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