On our YouTube channel you can check the new version of our ISP Management v4.39 software.
News and improvements in the following sections:
MANAGEMENT
00:27 – Choose default payment method for sales credits.
01:07 – Possibility of commissioning contracts, even if they are billed to the agent.
01:37 – Identify a customer by phone number when capturing tickets, as well as decide if it will be shown in the customer panel by default.
02:03 – Export remittances in CSV format.
02:18 – When selecting a document for Sending External Documents, only files in PDF format will be displayed.
02:33 – Generate an entry for each bill return, individually for each customer and bill returned.
03:02 – Single installments in commissions (compatible with recurring commissions).
03:26 – Filter by status in marketing campaigns.
03:36 – Activate / Deactivate Stores.
04:10 – Integration with the Ticketbai platform of the three Foral Haciendas of the Basque Country.
05:02 – In the tickets, the comments not added will be added directly when we save the ticket (it will not be necessary to click on “Add comment”).
05:20 – Not being able to create invoices with a different date than the day the invoice is created (so that all invoices are consecutive in date).
STORE
06:22 – Scan the serial number using the camera of the mobile or tablet in the incident of Associate Client Device.
API's.
06:56 – Add incidents from the Xtratelecom Community operator for workflows.
07:09 – Add additional shared bonus for the operator Xtratelecom Móvil (Community).
07:19 – For the operator Alea (Felix), we can transfer the custom SSID of the router when creating a new client.
07:34 – Show real-time consumption of the Lemonvil operator.
NOTICES
07:42 – Add the customer code in the ticket creation/modification message and in the activation, modification and closure of flows.
08:02 – Add variables in the Subject field for sending a notice to the company regarding contracts signed online or in person.
08:34 – Send email to the company when an Agent creates a new client or a new contract.
08:54 – Being able to register packs directly in the Agent/Operator panel (integrated with the previous notice).
09:30 – Configuration and sending of SMS to the client advising of the expected date of its portability.
TECHNICAL MENU
10:10 – New incident «Create Client Device».
10:21 – Compulsory node for teams.
10:43 – Visual improvements in the Network Equipment Diagnosis block.
PERMITS
11:03 – Add a specific permission to be able to modify the cancellation date of contracts and services.
TELEPHONY
11:43 – Added a search engine by associated DDI for Trunks.
11:55 – It is not allowed to create or modify a Trunk with blank spaces in its name.
12:06 – Possibility of mass deletion of SIM cards.
