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Nueva versión ISP Gestión 5.6

    En nuestro canal de YouTube puedes consultar la nueva versión de nuestro software ISP Gestión v5.6.

    We update our software #ISPManagement a la nueva versión 5.6, destacando brevemente las novedades más significativas de esta versión:

    1. Un nuevo desarrollo nos permitirá asignar y distribuir los Tickets automáticamente entre los usuarios de un mismo departamento de forma equitativa. Esto facilitará una gestión más ágil y eficiente de las comunicaciones con nuestros clientes.
    2. Para los Contracts hemos añadido una nueva funcionalidad con la que podremos dar de baja de manera masiva la totalidad o solo aquellos contratos que deseemos de un determinado cliente en un solo paso.
    3. Con el objetivo de ofrecer una mejor experiencia a nuestros clientes, al crear un Ticket desde su Panel de Cliente, verán información o instrucciones útiles que podrían ayudarles a resolver el problema antes de enviar la solicitud.
    4. Finalmente, y referente a las API's, la integración con el operador SILBO, nos permitirá administrar directamente desde ISP Gestión la creación de clientes, verificar la cobertura de fibra, así como crear nuevos pedidos de móvil y fibra, entre otros servicios.

    Utilizando los siguientes códigos de tiempo, pueden acceder de manera directa a todas las novedades y mejoras que componen la nueva versión 5.6 de ISP Gestión.

    MANAGEMENT

    02:40 – Exportación de vistas en segundo plano para agilizar y optimizar el proceso.

    03:13 – Añadir a la plantilla de Recibos de Caja una variable para mostrar el importe pendiente.

    04:00 – Nueva operativa para los Departamentos sin asignar.

    AGENTES

    05:02 – Limitar los permisos de los Agentes en documentos de compra/venta.

    STORE

    05:22 – Movimientos de Almacén: Importar CSV y Altas / Bajas en un único proceso.

    06:00 – Nuevo filtro para los artículos de Almacén que cumplan los valores introducidos.

    API's

    06:46 – Implementación API para el operador SILBO.

    07:43 – Consulta de Cobertura de Fibra para el operador LIKES TELECOM.

    08:09 – Consulta de números PIN / PUK para el operador LIKES TELECOM.

    08:33 – Mostrar token para el operador ZAPI.

    CONTRACTS

    08:51 – Dar de baja masivamente Contratos de un mismo cliente.

    09:39 – Añadir opción de transporte MRW en el alta de tarifas móviles con portabilidad.

    09:57 – Mostar Trunk o DDI en Contratos comparte GB.

    10:30 – Observaciones en Contratos a la carta.

    11:02 – Añadir informes para cambios de Titular.

    11:23 – Mostrar si el cliente está o no baneado en la exportación desde Contratos.

    BUSINESS ACCOUNTS

    11:46 – Añadir Calendario de Cobro desde el alta rápida de Cuentas Comerciales.

    12:04 – Nuevo permiso para actualizar la contraseña cliente de manera individual.

    12:57 – Añadir adjuntos para las comunicaciones vía WhatsApp desde la Cuenta Comercial.

    C/V DOCUMENTS

    13:18 – Cambios en el método de añadir números de serie. FACTURACIÓN

    13:58 – Añadir IUA del servicio en el campo Concepto de Facturación.

    15:02 – Mostrar los Grupos de Facturación desde la Prefacturación de Cuotas.

    FIRMA DE DOCUMENTOS

    15:43 – Anulación de un documento pendiente de firma desde el menú de Gestión de Contratos Online.

    LISTINGS

    16:22 – Mostrar el nombre completo de cada filtro en la vista de Listados.

    MENSAJERÍA

    16:44 – La pestaña SMS / Emails pasa a denominarse Mensajería.

    17:00 – Añadir información del tipo Aviso Legal en nuestros mensajes.

    17:42 – Nueva variable para añadir el nombre de la pasarela de pago.

    TECHNICAL MENU

    18:08 – Aumento de la compatibilidad para cabeceras ZTE y mostrar el perfil DBA.

    18:29 – Añadir Usuario y Contraseña CWMP en servidores ACS para ONT’s HUAWEI aprovisionadas mediante OLT’S ZTE.

    18:57 – Agregar etiquetas al generar el SSID de un equipo.

    19:30 – Obtener las IP’s de Gestión y VoIP consecutivas en Radius.

    19:51 – Mostrar la IPv6 asignada desde Radius en los Dispositivos Cliente.

    20:03 – Sustituir Dispositivo Cliente vinculado a la API de LYNTIA.

    21:05 – Mostrar / modificar SSID y Password para el canal 5G en dispositivos TP-LINK.

    NOTIFICATIONS

    21:27 – Nueva funcionalidad Comunicaciones por Impago. (Link videotutorial específico).

    22:37 – Notificar al cliente desde el Calendario de Instalaciones.

    PERMITS

    23:05 – Exportar a fichero CSV la lista completa de Permisos.

    PROMOCIONES

    23:24 – Promociones APP en Panel de Clientes.

    RATES

    23:59 – Nueva regla relativa a los descuentos para los cambios de Tarifa masivos.

    TELEPHONY

    25:33 – Asociar llamada a un Trunk específico en lugar de asociarla al DDI.

    TICKETS

    26:09 – Asignación automática de Tickets.

    27:34 – Mostar información para el usuario al crear un Ticket desde su Área de Cliente.

    WIDGETS

    27:58 – Creación de widgets personalizados.

    Read More »Nueva versión ISP Gestión 5.6

    New version ISP Management 5.5

      On our YouTube channel you can check out the new version of our ISP Management v5.5 software.

      We update our software #ISPManagement to the new version 5.5, briefly highlighting the most significant new features of this version:

      1. The first novelty is that now we will be able to carry out our shipments via WhatsApp for our notifications and notices to clients. With this we have one more communication channel that is used mostly by our users and clients.
      2. A second novelty is for the TTB API and now we can create compound rate increases in ISP Gestión and these will be formalized directly in the TTB operator.
      3. And a third novelty is the integration of the OZMAP platform, a tool to manage and optimize network infrastructures in a personalized way. Operators that have created their fiber network on this platform will be able to manage client devices from ISP Management, being able to indicate the box, splitter and output to which they are connected.

      Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.5 of ISP Gestión.

      API's

      01:41 – Added portability with bonus included for the Air operator.

      01:55 – Registration of composite rates for the TTB operator.

      04:18 – New Twilio platform for SMS.

      CALENDAR

      04:56 – Indicate in the Events if the date has been requested by the Client.

      C/V DOCUMENTS

      05:26 – Massively close unfinished C/V Documents.

      BILLING

      06:19 – Include / Exclude services in the Non-Payment Cutoff to Client Devices created previously.

      06:41 – Communications for Non-Payment to our clients.

      07:34 – Generation of short links without expiration limit for Redsys / Soap payments.

      ADDITIONAL SHEETS

      08:23 – Use of Additional Files in C/V Documents.

      08:39 – Single or single-use field for Additional Tokens.

      09:17 – Variable generator to include in Document Templates.

      WORKFLOWS / TICKETS

      10:22 – Mark Workflows / Tickets as priorities.

      11:34 – SLA for Workflows / Tickets by department.

      TECHNICAL MENU

      12:40 – Integration of OZmap into ISP Gestión.

      13:48 – OLT technical integration from the Vsol firm.

      14:04 – Option to reset the previous OAuth2 token by requesting a new one in the department email. from Microsoft365.

      14:33 – Sort grid of TR069 fields to facilitate comparison between them.

      14:53 – RRD graphs of network traffic in ONTs connected to a Huawei / ZTE / Nucom / Vsol OLT.

      15:18 – Auto-store value of the Optical Signal of a CTO when the daily cron is executed.

      15:43 – Remove ONT from your OLT automatically for definitive cancellations of Contracts.

      16:32 – Show the dynamic management IP granted by DHCP on the Client Device.

      NOTIFICATIONS

      17:09 – Integration of Whatsapp in ISP Management, to send our clients and users Notifications, Notices, Invoices, Documentation, etc.

      RATES

      19:02 – Log file download for massive Rate changes.

      TELEPHONY

      19:37 – Associate and Create DDI to Trunk via file.

      Read More »New version ISP Management 5.5

      New version ISP Management 5.4

        On our YouTube channel you can check out the new version of our ISP Management v5.4 software.

        We update our software #ISPManagement to the new version 5.4, briefly highlighting the most significant new features of this version:

        1. We expand the range of operation for the GIS module, and thanks to the new export in KMZ format, we can share the elements visible on the map for other geolocation software.
        2. We will now be able to relate the initial code of the series of Billing with the last two digits of the year of the document, defining PERPETUAL SERIES at ISP Management.
        3. Also, in our predefined messages for collection of outstanding invoices we can integrate a payment link for BIZUM.
        4. And the MOLLIE payment gateway, is now available to pay unpaid invoices from the Clients Panel.

        Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.4 of ISP Gestión.

        STORE

        01:42 – Export the Articles report in pdf format.

        NOTICES / NOTIFICATIONS

        02:13 – Inform the host in a Friend Promotion.

        02:53 – Notification to Clients from Calendar Events.

        CONTRACTS

        05:58 – Auto-fillable cancellation date for single installments in À la Carte Contracts.

        06:19 – Visual improvements for Relationships.

        BILLING

        06:47 – Define a Series as Perpetual.

        07:31 – Bizum collection link for pending invoices.

        07:50 – New Mollie payment gateway for the Customer Panel.

        08:25 – Show the Trade Name in the Returned Items report.

        TECHNICAL MENU

        08:46 – Transfer MAC calculation to Item level.

        09:36 – Special permission to Activate/Deactivate ONT's from the Fiber tab.

        10:04 – Blocking of the OLT field if an OLT is already assigned.

        10:33 – Disable ONT at the GPON level.

        11:10 – Export in KMZ format from the GIS module.

        CUSTOMER PANEL

        11:34 – Add custom URL as a link for the Customer Panel.

        HR

        12:25 – Regenerate Work Calendar en masse.

        TELEPHONY

        13:02 – Export the Trunk list in Excel format.

        TICKETS

        13:24 – Duplicate attachment data with the original date and time of its creation.

        Read More »New version ISP Management 5.4

        New version ISP Management 5.3

          On our YouTube channel you can check out the new version of our ISP Management v5.3 software.

          We update our software #ISPManagement to the new version 5.3, for which we highlight two very significant new features with which we expand the range of operation of our software:

          1. As a main novelty, a new development to Relate Contracts, Tickets and Workflows to each other (00:46), in such a way that, in the event of any modification in any of them, the system will notify us if the others will be affected in any way.
          2. The second new feature is for the TTB API (00:21), to which we have added new functionalities.

          Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.3 of ISP Gestión.

          API's

          01:17 – Manual deregistration in ADAMO.

          NOTICES

          01:48 – Notification to the client of successful (or failed) POS payment of their invoices.

          02:28 – Sending communications from Workflows / Tickets.

          BUSINESS ACCOUNTS

          03:22 – Register different types of streets.

          03:36 – Show default invoices in Commercial Accounts.

          TECHNICAL MENU

          04:25 – Incidence for the massive configuration of equipment.

          05:00 – Mass restart incident of ONT's.

          CUSTOMER PANEL

          05:41 – Selection of invoices pending payment.

          TICKETS

          06:16 – “Reopened” status by default when reopening a new Ticket.

          06:44 – When duplicating Tickets, copy more data than the original (configurable).

          Read More »New version ISP Management 5.3

          v5.2 update

            On our YouTube channel you can check the update to version 5.2 of our ISP Management software.

            The new features and improvements are related to the following modules:

            BILLING

            00:32 – Selection of invoices pending payment from the Customer Panel.

            01:10 – Customize the position of the link for downloading the invoice.

            01:38 – Visual improvement for Deposit Cancellation documents.

            01:58 – Link to be inserted in the email / SMS for the payment of the returned Items.

            API's

            02:32 – Change of Association ISP operator rates.

            WORK FLOWS

            03:03 – Optimized monitoring of Main Flows and their associated flows.

            03:51 – Changes in the Process and Save functions (mobile version).

            TICKETS

            04:26 – Improvements in Ticket Email Management.

            Read More »v5.2 update

            New version ISP Management 5.2

              On our YouTube channel you can check out the new version of our ISP Management v5.2 software.

              We update our software #ISPManagement to the new version 5.2, highlighting three very significant new features with which we expand the range of operation of our software:

              1. As a main novelty, we have implemented the 2023 Digital Bonus at ISP Gestión (01:22). This bonus is part of the Digital Kit program, financed by the European Union – Next Generation and is intended to make a monthly reduction in the price of internet in homes, applying a significant discount. With this improvement in ISP Gestión, we will be able to easily manage said discount for those of our clients who are beneficiaries of the Bonus..
              2. Also and as a second novelty, we have developed a API for the interconnection of two or more ISP instances Management (04:49). By using this new API, we will be able to connect with other operators that also use ISP Gestión, in order to avoid duplication when entering the necessary data and make the contracting, downloading and monitoring of all the information more agile.
              3. And the third novelty has to do with the mailings for our clients (19:21), since now we can use for shipping (if we wish) a SMTP mail server instead of using the traditional API.

              Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.2 of ISP Gestión.

              MANAGEMENT

              01:22 – Management of the 2023 Digital Bonus (EU Next Generation Programme).

              STORE

              02:06 – Choice of destination Warehouse for Deposit cancellations.

              03:36 – Cancel several items in Deposits in the same document.

              04:13 – New OBSERVATIONS field for Warehouse movements.

              API's

              04:37 – New Incidents for LIKES TELECOM.

              04:49 – ISP Management as external API.

              05:48 – Creation of Contracts with e-SIM type cards (AIRE NETWORKS API).

              06:14 – New Incidents for the VENUSCAS TV platform.

              06:38 – Registration of cards for the GOSPELL TV platform.

              ACCOUNTING

              07:09 – Button to update the accounting accounts of the lines of a Purchase/Sale Document.

              CONTRACTS

              07:40 – New column to view documents signed using the MY RUBRIC API.

              BUSINESS ACCOUNTS

              08:24 – New RECEIVE ADVERTISING filter for the Business Accounts view. PURCHASE/SALE DOCUMENTS.

              08:45 – Modify the status of the Purchase/Sale Documents.

              10:05 – Total sums in the view of Documents Issued, Received and Others.

              10:22 – Create a Group of Delivery Notes manually.

              11:07 – Show supplier data in the Corrective Invoices.

              11:23 – Generate cancellation of Deposits and Amortization in changes of Owner.

              BILLING

              12:49 – Non-Payment Cutoff and Line Reactivation Functionality for ZTE OLTs.

              WORK FLOWS

              13:08 – Use Categories and Subcategories in Workflows.

              13:57 – Stay/Request a Workflow.

              15:29 – Mark Incidents as completed only when the task has been executed.

              TECHNICAL MENU

              16:02 – New Incident: Assign DHCP MAC detected in OLT.

              16:42 – ZTE ONT integration and compatibility for ADAMO.

              16:57 – Speed synchronization of service ports with the Rate assigned in ZTE OLTs.

              17:30 – Support for provisioning the Nucom NJ-6R Pro router using the TFTP protocol.

              PERMITS

              17:50 – Permission to view Incidents only from Workflows.

              18:16 – Permission to edit any Workflow.

              18:47 – Permission to delete or duplicate Events.

              SERVERS

              19:21 – Sending mailings using an SMTP mail server.

              TELEPHONY

              20:27 – Optimization for Call Surpluses (faster import).

              Read More »New version ISP Management 5.2

              New version ISP Management 5.1

                On our YouTube channel you can check out the new version of our ISP Management v5.1 software.

                We updated our ISP Management software for operators to the new version 5.1, highlighting three important new features:

                • As a main novelty, a new functionality has been developed to improve, optimize and streamline the SENDING OUR INVOICES IN MASS FORM. Now, clients will receive in their email a link to view online and download (if they wish) the corresponding invoice, at the same time that we delete the attached file from the email. With this we managed to improve our spam rate, as well as more speed in sending our emails.
                • The second novelty is that our users already have a new DOCUMENT TEMPLATE, which accommodates the Regulations of Order CTE/711/2002, of March 26, which determines the conditions that must be met by the entities providing the telephone consultation service on subscriber numbers, to which the telephone code 118xx is attributed. , and which came into force on October 28, 2023.
                • Finally, the third novelty has to do with the COURIER DELIVERY, since now, our clients will be able to receive the messages we send them in the language that we have previously configured in their client file.

                In addition, in this new version, you can find new features and improvements in the following sections:

                MANAGEMENT

                01:45 – Export the view of POS charges to a file.

                API's

                02:09 – Integration of the VenusCAS and GOSPELL TV platforms.

                03:09 – New Fiber Incidents for PTV TELECOM.

                03:22 – Change of owner for CABLEMÓVIL.

                03:59 – Rate change with the possibility of adding promotions for CABLEMÓVIL.

                CONTRACTS

                04:41 – Operator rate change via API from the Service.

                04:57 – Mass import Discounts / Charges via file.

                05:45 – Link Client Device in the rate change of a Service.

                06:09 – Transfers from pre-client to client and from pre-contract to contract separately.

                BUSINESS ACCOUNTS

                06:36 – Mandatory fields in the customer address. PURCHASE/SALE DOCUMENTS

                06:56 – Create a new Ticket from a Purchase/Sale Document.

                BILLING

                07:46 – Add a link to view/download the invoice in bulk invoice emails, eliminating the attachment.

                08:23 – Duplicate Billing Series.

                WORK FLOWS

                08:44 – Unlink events from a Workflow / Ticket.

                09:34 – New automatic process task “Generate Invoicing (Delivery Note/Deposit) and process Documents”.

                POINTS MANAGEMENT

                10:15 – Notify the user when consolidating points.

                TECHNICAL MENU

                10:50 – Improved error messages for sending notifications to clients connected to a node.

                11:45 – GIS Module: New icon for Junction Boxes.

                12:01 – New permissions to show the Radius tab and restart ALBENTIA devices.

                12:20 – Show the DCHP MikroTik server in the IP drop-down menu of the Client Device.

                13:42 – Detailed error messages for GPON registrations.

                14:01 – Massively unlink ONTs connected to an OLT.

                14:29 – Improvements in the integration of ZTE devices.

                NOTIFICATIONS

                14:52 – Informative message for creating a valid password.

                15:13 – Exclude users from mentions.

                16:13 – Sending Messages in the client's configured language.

                PERMITS

                17:44 – New Permission for two-step verification (2FA).

                18:47 – Call history for Agents.

                DOCUMENT TEMPLATES

                19:19 – New template for Telephony Regulations, which complies with Order CTE/711/2002, of March 26 (Telephone consultations 118xx).

                20:00 – Document Templates with “checkbox” type fields marked by default.

                HR

                20:30 – Improvements for Event Management in HR.

                TELEPHONY

                21:43 – Telephony Closure on different dates for different operators.

                23:14 – Inclusion of Additional Files for DDI's.

                TICKETS

                23:35 – Add attachments to Tickets and pin/unpin Notes on them.

                24:30 – New “Contract Category” field to filter in the Tickets view.

                Read More »New version ISP Management 5.1

                New version ISP Management 5.03

                  On our YouTube channel you can check out the new version of our ISP Management software v5.03.

                  We updated our ISP Management software for operators to the new version 5.03. On this occasion we highlight two important developments:

                  • The first is found in the DOCUMENTARY MANAGEMENT, since we have re-designed everything related to the TEMPLATES MAINTENANCE, as well as increased functionality. Now, we have a preview of all the templates available that we can use to personalize all our documents. These templates will progressively increase with more modern and current designs, and we have made their use easier, since with just the click of a button we can add them to our documents that we are going to use with ISP Gestión.
                  • The second novelty has to do with the TECHNICAL MENU, since we added the power functionality send a notification (email or sms) to clients connected to a DHCP Server or a PPPoE server. Also, and to increase operability, we added the possibility of filtering the clients of an OLT to notify exclusively those of a PON card or port.

                  In addition, in this new version, you can find new features and improvements in the following sections:

                  MANAGEMENT

                  01:50 – Preview the Document Template from the series settings.

                  02:04 – In the POS Collections view, show the document number charged.

                  02:22 – Add the “PRECONTRACT” label in the Services view.

                  02:37 – Show the user who made the payment with a Card or virtual POS.

                  STORE

                  03:06 – New module to control the Expiration of Articles and their revisions.

                  API's

                  05:24 – Integration of automatic processes with the MINISTR TV API.

                  05:52 – Show the installation address in Services and Flows for GOLIX.

                  06:13 – Show the errors returned by the GOLIX API.

                  06:37 – Creation of Tasks for scheduled changes in GOLIX.

                  07:02 – Automatic selection of the KRILL API for new contracts.

                  07:24 – TEST button for APIs without option to check your connection.

                  CALENDAR

                  07:47 – Be able to deactivate Event Category.

                  08:03 – Add Ticket data to Events.

                  CONTRACTS

                  08:28 – Transfer Services to new Contracts if they are not included in the new Rate.


                  09:02 – Show Processing User in the Contracts view.

                  09:23 – Import line to new Share GB contract.

                  10:12 – Radius connection failure notice when recharging the Bonus.

                  10:49 – Configure default sender for SMS document notifications.

                  CLIENT DEVICES

                  11:13 – New ADAMO tab for Client Devices.

                  DOCUMENTS OF PURCHASE / SALE

                  11:40 – Possibility of adding Tracking in completed Purchase/Sale Documents.

                  11:58 – Allocation of Points for Purchase/Sale Documents.

                  BILLING

                  12:29 – Collect Advances through virtual POS.

                  13:10 – Cancellation of POS charges.

                  PRESENCES

                  13:43 – Show Users who have made trips with fleet vehicles.

                  TECHNICAL MENU

                  14:09 – Send a notification (email / SMS) to clients connected to a DHCP or PPPoE server.

                  16:03 – New “Print” button for the GIS module merger chart.

                  16:23 – Show error message if ACS Profiles to clone are not found.

                  16:57 – Added compatibility with Huawei XGPON cards.

                  17:11 – Autocomplete the Radius Pool on Client Devices when selecting the Node.

                  OPERATORS

                  18:36 – Before deleting an Operator, show a notice and link to the Rates that are associated with it.

                  CUSTOMER PANEL

                  19:06 – Show the name of the person who created the Ticket.

                  19:27 – Direct access to the Add New Comment block.

                  19:52 – View consumption in real time for the CABLEMÓVIL operator.

                  DOCUMENT TEMPLATES

                  20:11 – Preview of all Document Templates and customization of them.

                  RATES

                  21:28 – Add alternative profile for ALBENTIA rates.

                  TICKETS

                  21:58 – Automatic selection of the signature for sending emails from a Ticket.

                  Read More »New version ISP Management 5.03

                  New version ISP Management 5.02

                    On our YouTube channel you can check the new version of our software ISP Gestión v5.02. In addition, we introduce the 2FA double authentication verification for the access login.

                    We updated our ISP Management software to the new version 5.02. We highlight as the main novelty for this version the TWO-STEP VERIFICATION (2FA) during user login in ISP Gestión. With this new development we intend to minimize risks in your company, since cyberattacks are becoming more frequent and dangerous.
                    As you probably already know, 2-step verification consists of activating a second authentication factor, to confirm that we are really an authorized user, thus providing an extra layer of security for your ISP Management system.

                    0:37 – 2-step verification (2FA).

                    In addition, in this new version, you can find new features and improvements in the following sections:

                    MANAGEMENT

                    02:03 – Do not allow the creation of Contracts to clients included in the Black List.

                    STORE

                    03:18 – Carry out Warehouse transfers with pending destination.

                    API's

                    04:36 – Restart Adamo's ONT from Contracts.

                    05:12 – Portability of Share GB contracts through API for the operator CableMóvil.

                    NOTICES

                    05:40 – Add sender's email in our messaging.

                    CALENDAR

                    06:13 – Include the international prefix of the contact telephone number in an Installation event.

                    CONTRACTS

                    06:36 – Advocacy to create a data voucher for the operator Aire Networks.

                    07:07 – Options to bill a SIM card in contracts marked as “Do not bill”.

                    07:59 – Consult from a Contract the articles in Deposit of the same.

                    08:14 – Add charge or discount on a bond from the Commercial Account.

                    WORK FLOWS

                    09:19 – Assign a recurring Flow to a User or Department.

                    10:15 – import Estimates in the invoicing of a Work Flow.

                    CUSTOMER PANEL

                    11:52 – New Openpay payment method for pending invoices from the Customer Panel.

                    12:50 – Choose the shipping method to recover the password of the Customer Panel.

                    PERMITS

                    13:36 – Delete events requested from HR.

                    PRESENCES

                    14:35 – See total time spent on a Ticket or Workflow directly, without accessing ISPresences.

                    TICKETS

                    15:01 – Notices in Tickets / Workflows.

                    17:16 – Show an icon if a Ticket or Workflow has unresolved events with Notifications.

                    18:18 – Optimized reading in a single column for Ticket notes.

                    18:34 – New Ticket view filters: Marketing, Online Contracts and Customer Portal.

                    Read More »New version ISP Management 5.02

                    New version ISP Management 5.0

                      On our YouTube channel you can check the new version of our software ISP Gestión v5.0. In addition, we introduce our new FTTH GIS module.

                      We updated our ISP Management software to the new version 5.0. In this new version and after months of hard work and development, we present our FTTH GIS module, fully integrated and functional with ISP Management. With the FTTH GIS module we will be able to geolocate our network deployments, as well as all its linked elements.

                      In addition, in this new version, you can find new features and improvements in the following sections:

                      MANAGEMENT

                      01:03 – Module to create rectifying invoices without having to choose one that has been created or registered in ISP Gestión.

                      01:49 – Being able to modify the reference and/or date of a rectifying invoice created manually.

                      02:02 – The possibility of changing the start date of a contract with pending portability is allowed.

                      02:29 – New module so that negative purchase/sale documents cannot be manually created.

                      03:02 – Calculation of the costs of a contract based on its compound rate, instead of the services that comprise it.

                      03:27 – Generate VIDSigner signature reports at any time and document status.

                      03:44 – New form of PayU Latam collection for Cashier and Customer Panel.

                      05:17 – Recharges from the Customer Panel with PayU.

                      05:48 – For the use of the Tarificador, it will be possible to add diverse lines of tariffs and services.

                      06:01 – Configure the possibility of sending a message to a client when their services are reactivated after a cut or ban.

                      06:39 – Generate corrective invoice for the cancellation of a recharge, in order to avoid jumps or gaps in the numbering.

                      STORE

                      07:10 – Create regularization for an item after it goes through RMA, as well as optimize the related processes.

                      API's

                      07:32 – New features for the Lemonvil Resmes API.

                      07:50 – Mobile line registration directly in the operator's API.

                      CONTRACTS

                      08:25 – Consultation of home coverage for our own fiber infrastructure.

                      08:54 – Errors returned by the Adamo API are displayed using a descriptive message.

                      BILLING

                      09:08 – Calculation of the cost of incoming calls for the DDI's that we want.

                      10:41 – Establish the sender of the mail for a notice due to cut off due to non-payment.

                      WORK FLOWS

                      11:10 – New module to directly assign a user to a flow at the time of its processing.

                      TECHNICAL MENU

                      11:57 – Show Krill CPE status on the Client Device.

                      12:20 – Check to ask if we want to delete a team after review.

                      12:49 – Improvements in Nodes / Services for Network equipment.

                      13:18 – New PPPoE user graph in Dashboard and optimization of services so that they can be carried out on a scheduled basis.

                      TELEPHONY

                      14:01 – Import of the monthly CDR's manually for the fixed Cablemovil operator.

                      Read More »New version ISP Management 5.0

                      New version ISP Management 4.51

                        On our YouTube channel you can check the new version of our software ISP Gestión v4.51.

                        News and improvements in the following sections of our software:

                        MANAGEMENT

                        00:23 – Do not group effects of different types of operations regardless of the type of your invoice.

                        01:11 – For Cash collections, possibility of exporting in CSV format.

                        01:27 – Configure Departments as Not Active.

                        02:06 – Show the new owner (customer) assigned for changes of owner in the old contract.

                        02:25 – For Budgets, if Rates are included, the trade name will be shown instead of the name of the rate.

                        02:39 – New field in mailings to add emails manually.

                        STORE

                        03:31 – Import serial numbers by file.

                        API's

                        03:57 – New API for the Likes Telecom operator, with which we can import CDRs.

                        NOTICES

                        04:30 – New NIF and Invoice Date variables to add to our shipments.

                        CALENDAR

                        05:01 – From the Installation Calendar, in an Installation Flow, show the customer's mobile phone.

                        ACCOUNTING

                        05:19 – New accounting link for the miConta software.

                        BUSINESS ACCOUNTS

                        05:44 – Configure the Category as mandatory at the time of a new Commercial Account registration.

                        SENDING INVOICES

                        06:36 – New Language filter for printing or sending invoices by email.

                        BILLING

                        07:14 – For the pre-invoicing of installments, in the generated CSV file, a new column is shown with the payment method.

                        WORK FLOWS

                        07:42 – Being able to create a new event in a user's calendar from a Workflow.

                        TECHNICAL MENU

                        08:53 – A new field has been added to modify Wi-Fi passwords of the Client Device.

                        09:32 – Do not block a DHCP user if the authentication mode is DHCP+Radius.

                        10:47 – Possibility of assigning a Radius pool to a specific user.

                        11:12 – AP / PTP configuration to diagnose if they are working correctly.

                        13:28 – New display for Nodes.

                        PERMITS

                        14:07 – For POS, new permission to block price changes in a POS item (also in Purchase/Sale Documents).

                        TELEPHONY

                        15:03 – Being able to filter calls by entering any past date as the start date, regardless of the configured Telephone Closing.

                        15:36 – Schedule the import of CDR's individually and according to the file uploads of each operator.

                        TICKETS

                        16:30 – Configure an auto-refresh for the Tickets view from Kanban and add a sound alert for new tickets from the same view.

                        17:17 – Notes or notes may be added to the Tickets.

                        18:16 – Configure the possibility of reopening a Ticket.

                        18:53 – New filter to search for Tickets without an assigned user.

                        19:08 – For a Ticket whose client is of unknown origin, we can automatically assign your contact information to one of our already created clients.

                        Read More »New version ISP Management 4.51

                        New version ISP Management 4.50

                          On our YouTube channel you can check the new version of our software ISP Gestión v4.50.

                          PRENOTE: Due to a bug, the video says v4.41, when it should actually show v4.50.

                          News and improvements in the following sections of our software:

                          MANAGEMENT

                          00:23 – Warning message if the "Grace Days" button does not appear for the cut-off due to non-payment.

                          00:49 – Manual ban for clients (only for visual information).

                          01:59 – Calculate contract costs for Composite Rates.

                          02:33 – Do not allow collections with an amount greater than that of the pending bills.

                          04:18 – Sending a payment link to the Redsys platform for pending invoices.

                          05:42 – Divide the permission between the manual creation and the automatic generation of invoices, to avoid jumps in their numbering.

                          06:58 – Do not allow the creation of negative documents in automatic processes.

                          07:40 – Sending all kinds of documents that require a signature via SMS, email or certifying API (if available).

                          API's

                          08:14 – Added Incofisa Scoring Incidents (probability of customer default).

                          09:27 – Renaming of some operators.

                          09:42 – For mailings, a new configurable field “Sender Mail”.

                          10:04 – Multi-server Krill.

                          NOTICES

                          10:59 – Differentiation between Notices to Users and Notices to Clients for Tickets.

                          11:43 – Being able to group Notifications in a single pop-up notice and being able to reflect Notifications for linked Tickets and Flows.

                          CONTRACTS

                          13:02 – Massive external portability of lines.

                          13:54 – New section for Pre-contracts in low.

                          MAIL

                          14:22 – Choice of outgoing mail server for messages related to the signing of documents.

                          WORK FLOWS

                          14:53 – Configure Headquarters as mandatory for Flows.

                          15:52 – For the Composite Flows that remain incomplete, being able to continue with their creation.

                          REPORTS

                          16:26 – Add in the CDR reports, the operators that have days without calls.

                          MARKETING

                          16:42 – For ad campaigns, a column has been added with the date and time of the last comment on the ticket (if it exists).

                          TECHNICAL MENU

                          17:10 – Improvements over Anvimur V2.

                          17:34 – Preview the PPPoE password in Client Devices view (only for super-users).

                          17:58 – Show by means of a color graph, the RX optical power for ont's Huawei, as well as edit the SSID via ACS.

                          CUSTOMER PANEL

                          18:45 – Configure the interval of years of the invoices to be displayed in the Customer Panel.

                          PERMITS

                          20:01 – Add permission to reactivate banned clients.

                          20:38 – Permission to modify the price of a line in the body of a Purchase/Sale Document.

                          PRESENCES

                          21:15 – Allow the signing of users in Tickets and Flows that are not employees in the company.

                          SECURITY

                          22:04 – Show alert when logging in if the password does not meet the minimum security requirements (both for ISP and for the Client Area). Also, a login attempt counter has been added to prevent brute force attacks.

                          SIM

                          22:55 – Limit SIM cards by Agent and by Warehouse.

                          SYSTEM

                          23:32 – Optimization of the pdf generation process for the detail of calls in Invoices and Contracts.

                          TELEPHONY

                          23:47 – For switchboards, from the DDI when indicating a switchboard or removing it, ask if we want to register the DDI or delete it (as long as it is in active service).

                          24:42 – Configure the blocking of the queries for the Telephony Pre-invoicing while the import process lasts through Scheduled Task.

                          TICKETS

                          25:54 – For the auto-responses of the tickets, we can configure different periods of time, and can also discriminate by different days and hours, as well as by Centers and Work Shifts.

                          27:04 – Add emails from a ticket to people who do not participate directly in it, but who we want to notify.

                          28:25 – Associate the status of the ticket to be marked as resolved automatically.

                          Read More »New version ISP Management 4.50

                          New version ISP Management 4.40

                            On our YouTube channel you can check the new version of our software ISP Gestión v4.40.

                            News and improvements in the following sections:

                            MANAGEMENT

                            00:22 – Save the state of the services of a telephone line before the cut due to non-payment.

                            01:08 – Register SIM cards by scanning them from a mobile or tablet, as well as using a CSV file.

                            02:06 – Filtering by operator in the mass deletion of SIM cards.

                            02:15 – New importer of telephone rates.

                            02:25 – Visual aids to correctly import call surpluses.

                            02:49 – In Recharges, a new field 'Collection method for the Customer Panel'.

                            03:17 – Possibility of invoicing contracts for the number of months we want.

                            04:19 – Review, improvement and optimization of contract and pre-contract permits.

                            04:30 – In contracts with changes of owner, the source contract code has been added in observations.

                            04:43 – For Agent commissions, two new options: Calculation of commission for profit and Do not include discounts / single fee charges.

                            05:03 – Scheduled task to remember contracts pending signing.

                            05:53 – In the Tickets, configure the display of contracts and pre-contracts in low.

                            06:11 – Link a shared Dropbox folder with ISP Document Management, for file sharing.

                            07:12 – If a user has worked overtime, notify the user and the authorized HR users.

                            08:19 – Possibility of duplicating Tickets.

                            08:58 – Direct access for customers with grace days or banned.

                            STORE

                            09:26 – For POS sales, if the item is in a different warehouse than the one in the header, a visual alert will be displayed.

                            09:37 – Export in CSV file all the serial numbers of a certain article.

                            ISP STORAGE

                            09:53NOVELTY!! – Document management through NFS (Network File System), to free up disk space on your ISP instance.

                            API's

                            10:31 – ADAM. Added a representative field for companies.

                            10:47 – 1S2U. New platform for sending SMS.

                            11:13 – FINETWORK. Consultation of fiber coverage and visualization of rates by street.

                            NOTICES

                            12:07 – For Agents, new notice when a pre-contract is transferred to a contract.

                            TECHNICAL MENU

                            12:36 – History of movements by serial number and MAC in the Client Devices.

                            12:47 – New Incident “Massive registration in Radius of equipment with contract and active service”.

                            13:03 – When registering a device in Radius, Fiber (Kiwi or Adamo), if the client is banned, block the device.

                            13:16 – New button to refresh the Discovered ONT view.

                            AGENT PANEL

                            13:33 – New configuration for the Agent Panel: default, customization and updating of various permissions.

                            14:46 – Creation of tickets from the Agent Panel.

                            PRESENCES

                            15:03 – Automatic signing when entering Flows / Tickets and not allowing signing in a ticket or flow if we have already signed in another, to avoid duplicate signings.

                            Read More »New version ISP Management 4.40

                            New version ISP Management 4.39

                              On our YouTube channel you can check the new version of our ISP Management v4.39 software.

                              News and improvements in the following sections:

                              MANAGEMENT

                              00:27 – Choose default payment method for sales credits.

                              01:07 – Possibility of commissioning contracts, even if they are billed to the agent.

                              01:37 – Identify a customer by phone number when capturing tickets, as well as decide if it will be shown in the customer panel by default.

                              02:03 – Export remittances in CSV format.

                              02:18 – When selecting a document for Sending External Documents, only files in PDF format will be displayed.

                              02:33 – Generate an entry for each bill return, individually for each customer and bill returned.

                              03:02 – Single installments in commissions (compatible with recurring commissions).

                              03:26 – Filter by status in marketing campaigns.

                              03:36 – Activate / Deactivate Stores.

                              04:10 – Integration with the Ticketbai platform of the three Foral Haciendas of the Basque Country.

                              05:02 – In the tickets, the comments not added will be added directly when we save the ticket (it will not be necessary to click on “Add comment”).

                              05:20 – Not being able to create invoices with a different date than the day the invoice is created (so that all invoices are consecutive in date).

                              STORE

                              06:22 – Scan the serial number using the camera of the mobile or tablet in the incident of Associate Client Device.

                              API's.

                              06:56 – Add incidents from the Xtratelecom Community operator for workflows.

                              07:09 – Add additional shared bonus for the operator Xtratelecom Móvil (Community).

                              07:19 – For the operator Alea (Felix), we can transfer the custom SSID of the router when creating a new client.

                              07:34 – Show real-time consumption of the Lemonvil operator.

                              NOTICES

                              07:42 – Add the customer code in the ticket creation/modification message and in the activation, modification and closure of flows.

                              08:02 – Add variables in the Subject field for sending a notice to the company regarding contracts signed online or in person.

                              08:34 – Send email to the company when an Agent creates a new client or a new contract.

                              08:54 – Being able to register packs directly in the Agent/Operator panel (integrated with the previous notice).

                              09:30 – Configuration and sending of SMS to the client advising of the expected date of its portability.

                              TECHNICAL MENU

                              10:10 – New incident «Create Client Device».

                              10:21 – Compulsory node for teams.

                              10:43 – Visual improvements in the Network Equipment Diagnosis block.

                              PERMITS

                              11:03 – Add a specific permission to be able to modify the cancellation date of contracts and services.

                              TELEPHONY

                              11:43 – Added a search engine by associated DDI for Trunks.

                              11:55 – It is not allowed to create or modify a Trunk with blank spaces in its name.

                              12:06 – Possibility of mass deletion of SIM cards.

                              Read More »New version ISP Management 4.39

                              New version ISP Management 4.38

                                On our YouTube channel you can check the new version of our ISP Management v4.38 software.

                                 

                                News and improvements in the following sections:

                                00:15 ISPRESENCES – Sending of reports with the movements related to presences by e-mail.

                                00:53 ISPRESENCES – Compulsory assignment for Center and work shift.

                                01:12 CLIENT DEVICES – History of Activate/Deactivate the ports of a service.

                                01:28 CLIENT DEVICES – Assign the default Radius server in Client Devices and visual help to indicate if the field is empty in the Company Configuration.

                                01:47 RATES – Mass rate changes can be synchronized with the operator's API.

                                02:32 API ISP MANAGEMENT – Notices by e-mail when creating new contracts or new clients.

                                02:53 BUSINESS ACCOUNTS – When uploading an image of the NIF, it will be saved in the client's Document Management.

                                03:09 MAIL / TICKETS MODULE – Assign the tickets of unknown origin to the department that we want.

                                03:24 API FELIX – For updates and new clients, request the headquarters.

                                03:44 MYRUBRIC API – Message in case of error when synchronizing the data of a client.

                                03:57 MYRUBRIC API – New implementation for notifications by SMS and Whatsapp.

                                04:38 CLIENT DEVICES – When importing a Kiwi device, check PPPoE as the authentication type.

                                04:58 FLOWS – Unsigning of the flow when saving.

                                05:09 CONTRACTS – Added a fixed alert on the creation of Charges/Discounts.

                                05:21 PURCHASE-SALE DOCUMENTS – When creating Advance Payments, if the payment method chosen is “Card”, the card or cards associated with the customer will be displayed.

                                05:37 CONTRACTS – Option to add registration reasons in the contracts.

                                07:25 CONTRACTS – We can select the processing user when we register a contract.

                                07:58 MANAGEMENT – Optimized the process related to the capture of effects in remittances.

                                08:05 TELEPHONY – New “Antiquity” field in the task of uploading CDR files to ftp.

                                08:33 COURT FOR NON-PAYMENT – Added new field “Amount of pending invoices” in the notice and cut-off due to non-payment.

                                08:53 CUSTOMERS – New component to show all the addresses (headquarters) of the client.

                                09:06 TEMPLATES – Preview and modification for the position of signatures for the templates of the signature platforms My Rubric and VIDsigner.

                                10:02 DOCUMENTS OF PURCHASE / SALE – Optimization of the “Update body” function for Purchase/Sale documents.

                                10:15 CONTRACTS – A new block “Installation Address” has been added for new registrations from the Agent Panel.

                                10:29 CONTRACTS – Inherit the rates with a single fee periodicity in the creation of a contract for rapid registration.

                                10:50 CONTRACTS – Configuration of a pop-up message in contracts.

                                11:14 SERVERS – It is allowed to link a Radius pool name to the rates.

                                11:36 INCIDENTS – Modify the incidence of «Synchronize OLT Rates», so that they can be synchronized massively. The error reporting it generates has been improved.

                                11:55 CUSTOMERS – View all the SIM cards associated with a line.

                                12:09 ISPRESENCES – The settings made manually will be displayed in the overview.

                                12:24 CUSTOMERS – Added new checkbox “Hidden account”.

                                13:06 CUSTOMERS – Warning system to notify the expiration date of the bank card.

                                 

                                13:47 BILLING – New fields “Reason for cancellation” and “Cause of cancellation” for contracting Bonuses.

                                14:05 TICKETS – If the subject of the email sent to create a ticket contains a phone number associated with a customer, a new ticket will be created for that same customer.

                                14:30 TICKETS / FLOWS – It is possible to notify departments in tickets/flows, with all the users involved receiving an email.

                                14:43 CUSTOMERS – Send a link (by SMS and/or e-mail) to the client so that they can generate the SOAP reference of the Redsys online payment platform.

                                15:50 SWITCHBOARDS – For IvozProvider, some fields have been relocated and translated for its configuration. In addition, we can establish billing consumption alerts.

                                17:11 BUSINESS ACCOUNTS – In sending SMS, to be able to select several telephone numbers among those assigned to the client.

                                17:22 CUSTOMERS – Send SMS when consolidating portability.

                                18:03 TICKETS – New massive ticket modification system.

                                19:25 TICKETS – When sending a ticket via email and it contains a phone number associated with a customer, a ticket will be created automatically.

                                20:26 TICKETS / FLOWS – You can mention users and departments in the comments.

                                20:39 BUSINESS ACCOUNTS – New check to not make a commercial discount.

                                21:08 LISTINGS – Being able to program the lists to be sent as a CSV file.

                                21:39 ADAMO API – In the scheduled task, review the orders in "issue", to check the API if their status has changed.

                                21:56 API ALEA (FELIX) – Check the rates of the services instead of just checking the contract for its correct synchronization.

                                22:14 BUSINESS ACCOUNTS – The client's identification document will be mandatory to sign. For clients of the legal entity type, it will not be mandatory.

                                22:32 BUSINESS ACCOUNTS – Certified signatures of external documents, not generated by ISP.

                                23:35 CUSTOMERS – The customer may be forced to change his password when he accesses the Customer Panel or the App for the first time.

                                23:51 INCIDENTS – New features for the operator Lemonvil Resmes.

                                24:01 CASH REGISTER – When making a cash payment, we can directly access the customer's business account. 

                                24:13 CUSTOMERS – For bank accounts without IBAN verification, we have a new field to enter an “Account Name”.

                                24:39 BILLING – Allow not to show banks in remittances.

                                25:16 TICKETS – New field “Author last reply”, with which we will know the author of the last comment on the ticket.

                                25:35 RADIUS – New check in Radius servers (RadiusManager) to distinguish upper and lower case letters when comparing PPPoE Users.

                                25:52 RATES – Apply Promotions in rate changes, not only in the creation of contracts. 

                                26:50 OPERATORS – In the import of CDR, the functionality of “Ignore prefixes” is added for all operators as well as the import format can be chosen.

                                27:11 DOCUMENTS OF PURCHASE / SALE – In the audit, the author and the date of deletion of a purchase / sale document will be displayed.

                                27:24 USERS – Allow users without HR permissions to view their own issues. 

                                 

                                 

                                Read More »New version ISP Management 4.38

                                New version 4.37

                                  On our YouTube channel you can check the new version of our ISP Management v4.37 software.

                                   

                                  News and improvements in the following sections:

                                  00:09 GENERAL – New login screen design.

                                  00:33 CLIENT DEVICES – Add restart and reset buttons in the ACS tab of client devices.

                                  01:00 API – New incidents in the Zapi API (PTV Telecom).

                                  01:16 CONTRACTS – Personalization to configure the view of Permanence in the listings.

                                  02:03 SERVERS – Compatibility with sFTP servers to generate the CDR file.

                                  02:16 TICKETS – When searching the comments, show if the ticket is solved or not.

                                  02:44 CUSTOMERS – Email notification when a new client is created in the Agent Panel.

                                  03:03 CUSTOMERS – Retrieve pin and puk without the need for the SIM card for the PTV Telecom operator.

                                  03:16 CUSTOMERS – Permissions are established to be able to see the number of the unencrypted bank account.

                                  03:46 CARDS – Being able to manage the types of cards registered. The necessary permissions are also set.

                                  04:17 API ADAMO – Add the free Adamo API for all users.

                                  04:25 CONTRACTS – Improvements in the management of Contract Permanence. Additionally, the length of stay will be displayed in days for these new rate changes.

                                  05:14 SERVICES – Add Golix API columns to the services view.

                                  05:28 SERVICES – Modify the services view so that it shows all contract services (active and non-active).

                                  05:38 CONTRACTS – New 'IMPORTED' column added in Contract Discounts.

                                  05:56 GENERAL – Customization of the color of the top bar of ISP Management. 

                                  06:21 API – New functionality added to ISP Management to filter by active rates.

                                   

                                   

                                  06:31 DOCUMENTS OF PURCHASE / SALE – New field to filter by the NIF of the account in the document view.

                                  06:44 TELEPHONY – Being able to add two columns of the CDR (price and data) and convert it into a single value at the time of import.

                                  07:04 WORK FLOWS – When saving, closing or processing a flow, un-sign automatically (as happens with tickets).

                                  07:17 EFFECTS MANAGEMENT – Modify the form of payment of an effect. If it is by card, it will ask for the client's card. (For charges for referrals).

                                  07:32 CASH REGISTER – Save the SOAP response so that it is shown in the POS charges.

                                  08:00 CASH REGISTER – Include in the series a check to establish a series as the main one, in case of compensation of bills for cash receipts.

                                  08:47 CUSTOMERS – Being able to uncheck account types in Clients, provided they meet a series of prerequisites.

                                  09:37 TELEPHONY PRE-BILLING – When importing Movistar files, it will be taken into account that several days can come in the same file.

                                  09:48 CLIENT DEVICES – New module 'ONT's signal drop alert.

                                  10:20 TICKETS – When creating a new ticket, the Description field is added to the Customer Panel.

                                  10:30 CONTRACTS – It will be allowed to create and edit Vendors to include them in the contracts.

                                  11:53 PRE-BILLING OF FEES – A 'Minimum price to be charged' is established for surplus calls.

                                  14:13 CONTRACTS – It can be established by default not to send the pdf as an attachment in the signature notice, to the company and to the author of a contract.

                                  14:27 RATES – Limit fare changes so that a change to the original fare cannot be made.

                                  14:43 CONTRACTS – For compound contracts, it will be allowed to eliminate complete or partial Portability.

                                   

                                   

                                  Read More »New version 4.37

                                  New version 4.36

                                    On our YouTube channel you can check the new version of our ISP Management v4.36 software.

                                     

                                    News and improvements in the following sections:

                                    00:12 ADVANCED MODULES – Added to the Advanced Module “Limitation of Types of Documents” the View/Create permissions for the different user groups.

                                    00:58 ACCOUNTING – Do not allow remittance of invoices if they are not accounted for.

                                    03:01 ACCOUNTING – Choose the mail sender for sending the form 347 of the Treasury. In addition, we will have an error log in case a shipment is unsuccessful.

                                    03:38 BILLING – Billing a contract to a given agent.

                                    04:56 BILLING – Being able to import contracts from previous months that were not previously imported.

                                    05:29 API's – Added new improvements to the PTV Telecom API. The service query for mobile lines has also been added.

                                    06:08 CONTRACTS – Temporary speed changes in fiber contracts.

                                    06:52 WAREHOUSE – Being able to print a transfer without having to finalize it, limiting such warehouse movements depending on the user's permissions.

                                    07:42 WAREHOUSE – Alpha-numeric characters are allowed in item barcodes.

                                    07:59 CONTROL PANEL – Visual improvements to configure the Control Panel with the preferences of each user.

                                    08:41 PRE-BILLING OF FEES – Alerts in the Pre-billing of Fees by bank scheme.

                                    09:18 APIs – The list of calls and consumption in real time from Cablemóvil (MásMóvil) is shown. This upgrade is also available in the Customer Area.

                                    09:59 ACCOUNTING – It is allowed to export the Chart of Accounts in Excel format.

                                    10:11 CASH – The STRIPE platform charges are shown as such in the POS.

                                    10:26 RATES – Apply and/or duplicate promotions according to the category of the account.

                                    12:22 DDI – Export DDI data to Excel.

                                    12:37 DOCUMENTS – Visual improvements to correctly view documents before printing them.

                                    12:55 STORES – Show the remittance payment methods.

                                    13:28 API's – New functionalities in the API of Aire Networks for the SIM card.

                                    13:47 ARTICLES – Assign a photograph as the main one for printing on purchase/sale documents.

                                     

                                     

                                     

                                    14:15 INVOICES – Notice for details of calls in CSV file.

                                    14:50 RATES – For top-ups, the customer (from their Client Area) can change their rate.

                                    15:58 WAREHOUSE – For inventories, to be able to carry out warehouse movements by users with specific permissions.

                                    17:06 CASH – It is allowed to recharge for full months (also from the Client Area).

                                    17:42 BOX – Being able to edit the forms of collection that have been made in the boxes.

                                    18:32 CUSTOMER PANEL – Register and show bank cards in the Customer Area.

                                    19:18 USERS – Being able to send marketing emails to the contacts in the agenda created by the user, not only to the email of the personal account by default.

                                    20:09 SIM – When exporting SIM cards, the code and name of the client is displayed in the 'clienteid' field.

                                    20:21 INVOICES – In invoices with a claim generated in ICIRED, register partial or total payment in the ICIRED platform automatically when making a payment.

                                    21:07 TICKETS – Added a search engine (also in the Client Area) to be able to filter by the desired word or words.

                                    21:43 CONTRACTS – Manage Document Signing notices through the workflow.

                                    22:02 WAREHOUSE – Choose the number of labels to print, regardless of the amount of stock of the item in question.

                                    22:26 ISPRESENCES – Being able to subtract overtime from a worker.

                                    22:50 WORKFLOWS – For compound flows, it is possible to manage notices when a simple flow is activated, not only at the time of its creation.

                                    23:16 PURCHASE/SALE DOCUMENTS – A shortcut to billing series has been added.

                                    23:27 BILLING – In the vouchers, to be able to choose the field that interests us in the concept of billing.

                                    23:44 CUSTOMERS – Added the 'Nationality' field in the customer's personal data.

                                    23:57 CONTRACTS – Added fields to confirm if the rate change via API has been done correctly or has had a problem.

                                    24:13 CLIENT DEVICES – Added DHCP+RADIUS (Radius Manager) support.

                                     

                                     

                                    Read More »New version 4.36

                                    New version 4.35

                                      On our YouTube channel you can check the new version of our ISP Management v4.35 software.

                                      News and improvements in the following sections:

                                      • API Holded
                                      • ISP Management API
                                      • Kiwifruit API
                                      • Articles
                                      • Box
                                      • Contracts
                                      • Business Accounts
                                      • Purchase / Sale Documents
                                      • Marketing
                                      • Messenger service

                                      • Technical Menu
                                      • Clients Panel
                                      • Templates
                                      • Pre-invoicing of Quotas
                                      • Remittances
                                      • Series
                                      • Rates
                                      • Tickets
                                      • POS
                                      • Users

                                      Read More »New version 4.35

                                      New version 4.34

                                        On our YouTube channel you can check the new version of our ISP Gestión v4.34 software.

                                        News and improvements in the following sections:

                                        • general
                                        • APIS Operators
                                        • Box
                                        • Accounting
                                        • Contracts
                                        • Court for Default

                                        • Business Accounts
                                        • Purchase / Sale Documents
                                        • Returned Effects
                                        • Pre-invoicing of Quotas
                                        • Remittances
                                        • Telephony

                                        Read More »New version 4.34

                                        New version 4.33

                                          On our YouTube channel you can check the new version of our ISP Gestión v4.33 software.

                                          News and improvements in the following sections:

                                          • Adamo API
                                          • API MRW
                                          • commissions
                                          • Company Settings
                                          • Contracts
                                          • Court for Default
                                          • Business Accounts
                                          • Accounting Accounts
                                          • Commercial documents
                                          • Effects
                                          • Accounting Link
                                          • Teams
                                          • Flows

                                          • Advanced API functions ISP Management
                                          • general
                                          • Incidents
                                          • ISPresences
                                          • Listings
                                          • Marketing
                                          • Technical Menu
                                          • Clients Panel
                                          • Templates
                                          • Operator Cost Price
                                          • Remittances
                                          • Tickets
                                          • Trunks

                                          Read More »New version 4.33

                                          New version 4.32

                                            On our YouTube channel you can check the new version of our ISP Gestión v4.32 software.

                                            News and improvements in the following sections:

                                            • ISP Management API
                                            • API Phicus (Kiwi)
                                            • Box
                                            • Accounting Concepts
                                            • Accounting
                                            • Contracts
                                            • Court for Default
                                            • Business Accounts
                                            • Client Devices
                                            • Accounting Link

                                            • Teams
                                            • Holded
                                            • Listings
                                            • Warehouse movements
                                            • Clients Panel
                                            • Schedule Telephony Task
                                            • Remittances
                                            • RMA
                                            • Tickets

                                            Read More »New version 4.32

                                            New App version 1.0.16

                                              News and improvements in our app for mobile devices from ISP Gestión. Version 1.0.16.

                                              • Custom Image Rates (ISP software)
                                              • View Custom Rates (App))
                                              • Bundling Categories for Mobile Rates (ISP software)
                                              • Mobile Rate Group Selection (App)
                                              • Push notifications (ISP software)
                                              • Contracts (App)

                                               

                                              Read More »New App version 1.0.16

                                              New App version 1.0.14

                                                News and improvements in our app for mobile devices from ISP Gestión. Version 1.0.14.

                                                • General Settings App (ISP Software)
                                                • App Fees Section (ISP Software)
                                                • Activate / Deactivate App functionalities (ISP Software)
                                                • Consumption charts (App)

                                                 

                                                Read More »New App version 1.0.14

                                                New version 4.31

                                                  On our YouTube channel you can check the new version of our ISP Gestión v4.31 software.

                                                   

                                                  News and improvements in the following sections:

                                                  • Articles
                                                  • Box
                                                  • IVOZProvider control units
                                                  • External Coverages
                                                  • Radius Queries
                                                  • Accounting
                                                  • Contracts
                                                  • Business Accounts
                                                  • Return of Effects
                                                  • Client Devices
                                                  • Purchase / Sale Documents
                                                  • Network Equipment
                                                  • Incidents
                                                  • Listings

                                                   

                                                   

                                                  • Marketing
                                                  • Mentions and Notifications
                                                  • Currencies
                                                  • Operators
                                                  • Payment orders
                                                  • Clients Panel
                                                  • Templates
                                                  • Promotions Rates
                                                  • Radius
                                                  • Tickets
                                                  • Types of Rates
                                                  • Trunk
                                                  • Users

                                                   

                                                   

                                                  Read More »New version 4.31

                                                  New payment gateway

                                                    Stripe is the latest PayPal-style payment system on the market, through which you can connect your website with a bank account or Stripe account. This is a payment method with the aim of facilitating payments on the Internet.Read More »New payment gateway

                                                    New version 4.30

                                                      On our YouTube channel you can check the new version of our ISP Management software version 4.30.

                                                       

                                                      News and improvements in the following sections:

                                                      • Warehouse
                                                      • Calendar
                                                      • Contracts
                                                      • Court for Default
                                                      • Client Devices
                                                      • Business
                                                      • Accounting statement

                                                       

                                                       

                                                      • Flows
                                                      • Maintenance Flows
                                                      • Incidents
                                                      • Liquidation of Effects
                                                      • Technical Menu
                                                      • refills
                                                      • Rates

                                                       

                                                       

                                                      Read More »New version 4.30

                                                      New version 4.29

                                                        On our YouTube channel you can check the new version of our ISP Management software version 4.29.

                                                        News and improvements in the following sections:

                                                        • Effects Grouping
                                                        • Articles
                                                        • Box
                                                        • Categories Items
                                                        • commissions
                                                        • Contracts
                                                        • Business Accounts
                                                        • Purchase / Sale Documents
                                                        • Effects
                                                        • Business
                                                        • Teams

                                                         

                                                        • Additional Tabs
                                                        • Work Flows
                                                        • Historical Calls
                                                        • Incidents
                                                        • Clients Panel
                                                        • Pre-invoicing Fees
                                                        • Rates
                                                        • Tickets
                                                        • Users
                                                        • Widgets

                                                         

                                                         

                                                        Read More »New version 4.29

                                                        New version 4.28

                                                          On our YouTube channel you can check the new version of our ISP Management software version 4.28.

                                                          News and improvements in the following sections:

                                                          • Advanced Audit
                                                          • Switchboards
                                                          • Contracts
                                                          • Mail / Tickets
                                                          • CDR
                                                          • Business Accounts
                                                          • Client devices
                                                          • Purchase / Sale Documents
                                                          • Fiber Elements

                                                           

                                                          • Accounting Link
                                                          • Online Contract Signing
                                                          • Flows
                                                          • general
                                                          • News
                                                          • Refills
                                                          • Rates
                                                          • Telephony
                                                          • Tickets

                                                           

                                                           

                                                          Read More »New version 4.28

                                                          New version 4.27

                                                            On our YouTube channel you can check the new version of our ISP Management software version 4.27.

                                                            News and improvements in the following sections:

                                                            • Warehouse
                                                            • Stripe API
                                                            • Purchase / Sale Documents
                                                            • Facilities Calendar
                                                            • CDR
                                                            • Contracts
                                                            • Court for Default
                                                            • Telephony Costs
                                                            • Dashboard
                                                            • IDD
                                                            • Teams
                                                            • Events
                                                            • Flows
                                                            • Incidents
                                                            • Modules
                                                            • Clients Panel
                                                            • Pre-invoice of installments
                                                            • Provisioning
                                                            • Remittances
                                                            • Radius servers
                                                            • GenieACS Servers (Provisioning)
                                                            • Rates
                                                            • Tickets
                                                            • Views
                                                            • Widgets
                                                            Read More »New version 4.27

                                                            New version 4.26

                                                              On our YouTube channel you can check the new version of our ISP Management software version 4.26.

                                                              News and improvements in the following sections:

                                                              • Business Accounts
                                                              • Returns
                                                              • Client Devices
                                                              • Flows
                                                              • Points Module
                                                              • Control panel
                                                              • Purchase / Sale Documents
                                                              • Telephony
                                                              • Trunk
                                                              • Users
                                                              • Contracts


                                                              Read More »New version 4.26

                                                              New version 4.25

                                                                On our YouTube channel you can check the new version of our ISP Management software version 4.25.

                                                                News and improvements in the following sections:

                                                                • Warehouse
                                                                • API
                                                                • Articles
                                                                • Ticket Matters
                                                                • Backups
                                                                • Boxes
                                                                • Additional fields
                                                                • Fiber coverage
                                                                • Company Settings
                                                                • Accounting
                                                                • Contracts
                                                                • Business Accounts
                                                                • Call Detail
                                                                • Client Devices
                                                                • Purchase / Sale Documents
                                                                • Network Equipment
                                                                • Events
                                                                • Surety
                                                                • Flows
                                                                • User Groups
                                                                • Inventories
                                                                • ISPresences
                                                                • News
                                                                • Clients Panel
                                                                • Control panel
                                                                • User Points
                                                                • Rates
                                                                • Telephony
                                                                • Flow Types
                                                                • Tickets
                                                                • Users


                                                                Read More »New version 4.25
                                                                Solución definitiva contra impagados y morosidad

                                                                ISP GESTIÓN and AIT present their new collaboration against defaults

                                                                  The unpaid and late payment of invoices for the provision of services is, unfortunately, a reality that affects all sectors of the economy and society. With the aim of minimizing the risk of bad debts, ISP GESTIÓN and AIT have added resources to offer all our clients a definitive solution against bad debts.

                                                                  Your Virtual Employee

                                                                    Always have at your disposal an expert worker in our ISPGestión software for the work and daily activity of your company.

                                                                    New version 4.24

                                                                      On our YouTube channel you can check the new version of our ISP Management software version 4.24.

                                                                      News and improvements in the following sections:

                                                                      • Articles.
                                                                      • Box.
                                                                      • Accounting.
                                                                      • Commercial Accounts.
                                                                      • Dashboard.
                                                                      • DDI.
                                                                      • Contracts
                                                                      • Client devices.
                                                                      • Purchase / Sale Documents.
                                                                      • Company.
                                                                      • Equipment.
                                                                      • Events.
                                                                      • ISPresences.
                                                                      • Flows.
                                                                      • Advanced list of clients.
                                                                      • Marketing.
                                                                      • Predefined Messages.
                                                                      • Technical Menu.
                                                                      • Operators.
                                                                      • Customer panel.
                                                                      • User points.
                                                                      • Remittances.
                                                                      • Massive SMS.
                                                                      • Tickets.


                                                                      Read More »New version 4.24

                                                                      App for ISP Management

                                                                        You can now have a personalized App according to the preferences and needs of your company and 100% connected to your ISP Management system.

                                                                        Software ISP Gestión. Modulos Avanzados: Anticipos.

                                                                        Advanced Modules: Advances

                                                                          This advanced module will allow us to make advances of our commercial accounts, as well as offset them in other purchase / sale documents.

                                                                          YouTube Channel ISPGestión

                                                                            In this YouTube channel stay informed of the latest versions and news of the program or consult all your doubts in the ISP Gestión video tutorials.

                                                                            New version 4.7

                                                                              Telephony Possibility of controlling telephone costs in ISPGesción. If you do not keep cost control, the rate can be customized so that it does not take costs into account. Improved when accessing the Telephony Destinations screen.Read More »New version 4.7

                                                                              New Version 4.0 released

                                                                                Among the many improvements incorporated in this version, the following stand out: Workflows: If we have indicated estimated minutes, a label will appear with the remaining minutes. Precontracts: A precontract can be created in order to give the client the printed contractRead More »New Version 4.0 released

                                                                                Gestión de TPV

                                                                                  Una vista rápida sobre el uso de un Terminal Punto de Venta (TPV) en ISP Gestión.

                                                                                  Panel de Agentes

                                                                                    Nuestros agentes o distribuidores disponen de una poderosa herramienta para controlar, cobrar y gestionar servicios relativos a sus clientes.

                                                                                    Integration with TicketBAI

                                                                                      ISP Gestión includes the TicketBAI platform among its integrations, for all our users who carry out their economic activity in the Basque Country.

                                                                                      Billing Groups

                                                                                        In ISP Management you can group different contracts from the same client in one or more invoices and create multiple Billing Groups.

                                                                                        Permanences in Contracts

                                                                                          With ISP Gestión we can establish permanences for each contract, indicating the price of the penalty and the time in months.

                                                                                          Communications for Non-Payment

                                                                                            A new functionality that will allow us to notify our clients when they have invoices pending payment as many times as we wish.

                                                                                            Predefined Messages

                                                                                              It allows their use for various software management without having to write them every time it is necessary.

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