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New version ISP Management 5.7

    On our YouTube channel you can check the new version of our ISP Management v5.7 software.

    We update our software #ISPManagement The most significant new features of the new 5.7 version will be briefly highlighted in this release:

    1. We have already implemented the IPv6 prefix creation in ISP Management and we also optimised the use of IP management as well as visual improvements in its interface. We have also included that IPv6 prefixes can be added as prefixes in Radius, just as static IPs can be indicated in IPv4.
    2. For our warehouses, a new item segmentation system will transform its management, allowing greater flexibility without relying on traditional categories or models. In addition, this system facilitates the creation of new elements with automatically generated codes according to segments.
    3. With the integration of Onivia into ISP Gestión, With this operator, we will be able to carry out various operations directly with this operator, such as new fibre orders, complete management of mobile lines and fibre and mobile packs.
    4. A new development has been implemented for the functionality of the Mobile Recharges, which enables the creation of prepaid mobile line contracts with regular top-ups.
    5. The latest development to be highlighted is for the optimisation of the control of Returned bills of exchange at ISP Management, This allows you (with just a few clicks) to configure the maximum number of returns per customer, limit the remittances of a bill of exchange and define minimum periods for re-sending returns.

    Using the following timecodes, you can directly access all the new features and improvements that make up the new version 5.7 of ISP Gestión.

    STORE

    02:38 - New segmentation system for our articles.

    04:41 - Changes to price changes.

    05:37 - POS numeric keypad visibility.

    06:16 - Mass printing of article labels.

    06:35 - Generate individual purchase orders per supplier.

    07:26 - Add several lines of the same item and warehouse several times (stock control).

    07:52 - Only display items from permitted stores.

    08:13 - Item code in Product to Service changes.

    API's

    08:42 - Set up a profile for temporary cancellation of the Adamo operator.

    09:07 - Bitstream PTV API integration.

    09:45 - New mobile lines and Packs for the operator Onivia.

    10:13 - Contract reloads via Krill and Adamo APIs.

    ACCOUNTING

    10:29 - Export all accounting links.

    CONTRACTS

    10:53 - Top-up module for mobile lines (operator Tmovil).

    12:44 - New filter ’Operator’ for Contracts reports.

    13:02 - Top-up type contracts for mobile lines.

    13:22 - Previous holder of a Service without being registered in our ISP system.

    14:29 - Editing individual lines of a service shares GB.

    DOCUMENTS

    14:59 - For the signature of grouped documents, automatic return to the list after signing.

    15:34 - New ‘Status’ column for document views.

    BILLING

    16:10 - New operations for the control and management of Returned Bills of Exchange.

    18:07 - Import of sales invoices to Contracts by Service detail.

    FLEET OF VEHICLES

    19:39 - Optimisation and visual enhancements for vehicle fleets.

    WORK FLOWS

    20:02 - Flow processing after signature of a document.

    20:25 - I'll keep it‘ button in the flow itself.

    MARKETING

    20:55 - Adding attachments when sending bulk whatsapp messages.

    TECHNICAL MENU

    21:38 - OLT ZTE provisioning via profiles.

    22:36 - Select multiple items when importing equipment.

    22:56 - Optimisation for IP management. IPv6 integration.

    PERMITS

    24:48 - Limit access in Document Management.

    TICKETS

    25:11 - Channels for tickets.

    26:54 - Related documents for tickets (information and access).

    27:35 - Assign Status to tickets.

    28:02 - Reason for Closing for tickets.

    29:15 - Self-assignment of tickets through the Contract.

    Read More »New version ISP Management 5.7

    POS management

      A quick overview of the use of a Point of Sale (POS) terminal in ISP Gestión.

      Agents Panel

        Our agents or distributors have a powerful tool to control, collect and manage services related to their customers.

        New version ISP Management 5.6

          On our YouTube channel you can check the new version of our ISP Management v5.6 software.

          We update our software #ISPManagement The most significant new features of the new 5.6 version will be briefly highlighted in this release:

          1. A new development will allow us to assigning and distributing Tickets automatically between users in the same department on an equal basis. This will facilitate a more agile and efficient management of communications with our customers.
          2. For the Contracts we have added a new functionality that will allow you to give mass casualty all or only those contracts we want from a given client in one step.
          3. In order to offer a better experience to our clients, by creating a Ticket from your Customer Panel, you will see useful information or instructions that could help them solve the problem before submitting the application.
          4. Finally, with regard to the API's, integration with the operator SILBO, The new service, which will allow us to manage directly from ISP Management the creation of customers, verify fibre coverage, as well as create new mobile and fibre orders, among other services.

          Using the following timecodes, you can directly access all the new features and improvements that make up the new version 5.6 of ISP Gestión.

          MANAGEMENT

          02:40 - Exporting views in the background to speed up and optimise the process.

          03:13 - Add to the Cash Receipts template a variable to show the outstanding amount.

          04:00 - New operation for unallocated Departments.

          AGENTS

          05:02 - Limit the permissions of Agents in sale/purchase documents.

          STORE

          05:22 - Warehouse Movements: Import CSV and Adds/Drops in a single process.

          06:00 - New filter for Warehouse items that meet the values entered.

          API's

          06:46 - API implementation for the SILBO operator.

          07:43 - Fibre Coverage Query for the operator LIKES TELECOM.

          08:09 - PIN / PUK number enquiry for the operator LIKES TELECOM.

          08:33 - Show token for ZAPI operator.

          CONTRACTS

          08:51 - Massive cancellation of contracts from the same client.

          09:39 - Add MRW transport option when registering mobile tariffs with portability.

          09:57 - Mostar Trunk or DDI in Contracts share GB.

          10:30 - Remarks on à la carte contracts.

          11:02 - Add reports for Holder changes.

          11:23 - Show whether or not the customer is banned in the export from Contracts.

          BUSINESS ACCOUNTS

          11:46 - Add Collection Calendar from the quick registration of Commercial Accounts.

          12:04 - New permission to update the client password individually.

          12:57 - Add attachments for WhatsApp communications from the Business Account.

          C/V DOCUMENTS

          13:18 - Changes to the method of adding serial numbers. BILLING

          13:58 - Add IUA of the service in the Billing Item field.

          15:02 - Display the Billing Groups from Pre-invoicing Fees.

          SIGNATURE OF DOCUMENTS

          15:43 - Cancellation of a document pending signature from the Online Contract Management menu.

          LISTINGS

          16:22 - Display the full name of each filter in the List view.

          MESSAGING

          16:44 - The SMS / Emails tab is renamed Messaging.

          17:00 - Add information such as Legal Notice in our messages.

          17:42 - New variable to add the name of the payment gateway.

          TECHNICAL MENU

          18:08 - Increased support for ZTE headers and display of the DBA profile.

          18:29 - Add CWMP User and Password on ACS servers for HUAWEI ONTs provisioned via ZTE OLTs.

          18:57 - Add tags when generating the SSID of a device.

          19:30 - Obtain consecutive Management and VoIP IP's in Radius.

          19:51 - Display the IPv6 assigned from Radius on Client Devices.

          20:03 - Replace Client Device linked to the LYNTIA API.

          21:05 - Display / modify SSID and Password for 5G channel on TP-LINK devices.

          NOTIFICATIONS

          21:27 - New functionality for Non-Payment Communications (Link videotutorial specific).

          22:37 - Notify the customer from the Installations Calendar.

          PERMITS

          23:05 - Export to CSV file the complete list of Permissions.

          PROMOTIONS

          23:24 - APP Promotions in Customer Panel.

          RATES

          23:59 - New rule regarding discounts for mass Tariff changes.

          TELEPHONY

          25:33 - Associate call to a specific Trunk instead of associating it to the DDI.

          TICKETS

          26:09 - Automatic ticket allocation.

          27:34 - Display information for the user when creating a Ticket from your Client Area.

          WIDGETS

          27:58 - Creation of custom widgets.

          Read More »New version ISP Management 5.6

          Integration with TicketBAI

            ISP Gestión includes the TicketBAI platform among its integrations, for all our users who carry out their economic activity in the Basque Country.

            Billing Groups

              In ISP Management you can group different contracts from the same client in one or more invoices and create multiple Billing Groups.

              Permanences in Contracts

                With ISP Gestión we can establish permanences for each contract, indicating the price of the penalty and the time in months.

                Communications for Non-Payment

                  A new functionality that will allow us to notify our clients when they have invoices pending payment as many times as we wish.

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