Skip to content

Updates

New version ISP Management 4.38

    On our YouTube channel you can check the new version of our ISP Management v4.38 software.

     

    News and improvements in the following sections:

    00:15 ISPRESENCES – Sending of reports with the movements related to presences by e-mail.

    00:53 ISPRESENCES – Compulsory assignment for Center and work shift.

    01:12 CLIENT DEVICES – History of Activate/Deactivate the ports of a service.

    01:28 CLIENT DEVICES – Assign the default Radius server in Client Devices and visual help to indicate if the field is empty in the Company Configuration.

    01:47 RATES – Mass rate changes can be synchronized with the operator's API.

    02:32 API ISP MANAGEMENT – Notices by e-mail when creating new contracts or new clients.

    02:53 BUSINESS ACCOUNTS – When uploading an image of the NIF, it will be saved in the client's Document Management.

    03:09 MAIL / TICKETS MODULE – Assign the tickets of unknown origin to the department that we want.

    03:24 API FELIX – For updates and new clients, request the headquarters.

    03:44 MYRUBRIC API – Message in case of error when synchronizing the data of a client.

    03:57 MYRUBRIC API – New implementation for notifications by SMS and Whatsapp.

    04:38 CLIENT DEVICES – When importing a Kiwi device, check PPPoE as the authentication type.

    04:58 FLOWS – Unsigning of the flow when saving.

    05:09 CONTRACTS – Added a fixed alert on the creation of Charges/Discounts.

    05:21 PURCHASE-SALE DOCUMENTS – When creating Advance Payments, if the payment method chosen is “Card”, the card or cards associated with the customer will be displayed.

    05:37 CONTRACTS – Option to add registration reasons in the contracts.

    07:25 CONTRACTS – We can select the processing user when we register a contract.

    07:58 MANAGEMENT – Optimized the process related to the capture of effects in remittances.

    08:05 TELEPHONY – New “Antiquity” field in the task of uploading CDR files to ftp.

    08:33 COURT FOR NON-PAYMENT – Added new field “Amount of pending invoices” in the notice and cut-off due to non-payment.

    08:53 CUSTOMERS – New component to show all the addresses (headquarters) of the client.

    09:06 TEMPLATES – Preview and modification for the position of signatures for the templates of the signature platforms My Rubric and VIDsigner.

    10:02 DOCUMENTS OF PURCHASE / SALE – Optimization of the “Update body” function for Purchase/Sale documents.

    10:15 CONTRACTS – A new block “Installation Address” has been added for new registrations from the Agent Panel.

    10:29 CONTRACTS – Inherit the rates with a single fee periodicity in the creation of a contract for rapid registration.

    10:50 CONTRACTS – Configuration of a pop-up message in contracts.

    11:14 SERVERS – It is allowed to link a Radius pool name to the rates.

    11:36 INCIDENTS – Modify the incidence of «Synchronize OLT Rates», so that they can be synchronized massively. The error reporting it generates has been improved.

    11:55 CUSTOMERS – View all the SIM cards associated with a line.

    12:09 ISPRESENCES – The settings made manually will be displayed in the overview.

    12:24 CUSTOMERS – Added new checkbox “Hidden account”.

    13:06 CUSTOMERS – Warning system to notify the expiration date of the bank card.

     

    13:47 BILLING – New fields “Reason for cancellation” and “Cause of cancellation” for contracting Bonuses.

    14:05 TICKETS – If the subject of the email sent to create a ticket contains a phone number associated with a customer, a new ticket will be created for that same customer.

    14:30 TICKETS / FLOWS – It is possible to notify departments in tickets/flows, with all the users involved receiving an email.

    14:43 CUSTOMERS – Send a link (by SMS and/or e-mail) to the client so that they can generate the SOAP reference of the Redsys online payment platform.

    15:50 SWITCHBOARDS – For IvozProvider, some fields have been relocated and translated for its configuration. In addition, we can establish billing consumption alerts.

    17:11 BUSINESS ACCOUNTS – In sending SMS, to be able to select several telephone numbers among those assigned to the client.

    17:22 CUSTOMERS – Send SMS when consolidating portability.

    18:03 TICKETS – New massive ticket modification system.

    19:25 TICKETS – When sending a ticket via email and it contains a phone number associated with a customer, a ticket will be created automatically.

    20:26 TICKETS / FLOWS – You can mention users and departments in the comments.

    20:39 BUSINESS ACCOUNTS – New check to not make a commercial discount.

    21:08 LISTINGS – Being able to program the lists to be sent as a CSV file.

    21:39 ADAMO API – In the scheduled task, review the orders in "issue", to check the API if their status has changed.

    21:56 API ALEA (FELIX) – Check the rates of the services instead of just checking the contract for its correct synchronization.

    22:14 BUSINESS ACCOUNTS – The client's identification document will be mandatory to sign. For clients of the legal entity type, it will not be mandatory.

    22:32 BUSINESS ACCOUNTS – Certified signatures of external documents, not generated by ISP.

    23:35 CUSTOMERS – The customer may be forced to change his password when he accesses the Customer Panel or the App for the first time.

    23:51 INCIDENTS – New features for the operator Lemonvil Resmes.

    24:01 CASH REGISTER – When making a cash payment, we can directly access the customer's business account. 

    24:13 CUSTOMERS – For bank accounts without IBAN verification, we have a new field to enter an “Account Name”.

    24:39 BILLING – Allow not to show banks in remittances.

    25:16 TICKETS – New field “Author last reply”, with which we will know the author of the last comment on the ticket.

    25:35 RADIUS – New check in Radius servers (RadiusManager) to distinguish upper and lower case letters when comparing PPPoE Users.

    25:52 RATES – Apply Promotions in rate changes, not only in the creation of contracts. 

    26:50 OPERATORS – In the import of CDR, the functionality of “Ignore prefixes” is added for all operators as well as the import format can be chosen.

    27:11 DOCUMENTS OF PURCHASE / SALE – In the audit, the author and the date of deletion of a purchase / sale document will be displayed.

    27:24 USERS – Allow users without HR permissions to view their own issues. 

     

     

    Read More »New version ISP Management 4.38

    New version 4.37

      On our YouTube channel you can check the new version of our ISP Management v4.37 software.

       

      News and improvements in the following sections:

      00:09 GENERAL – New login screen design.

      00:33 CLIENT DEVICES – Add restart and reset buttons in the ACS tab of client devices.

      01:00 API – New incidents in the Zapi API (PTV Telecom).

      01:16 CONTRACTS – Personalization to configure the view of Permanence in the listings.

      02:03 SERVERS – Compatibility with sFTP servers to generate the CDR file.

      02:16 TICKETS – When searching the comments, show if the ticket is solved or not.

      02:44 CUSTOMERS – Email notification when a new client is created in the Agent Panel.

      03:03 CUSTOMERS – Retrieve pin and puk without the need for the SIM card for the PTV Telecom operator.

      03:16 CUSTOMERS – Permissions are established to be able to see the number of the unencrypted bank account.

      03:46 CARDS – Being able to manage the types of cards registered. The necessary permissions are also set.

      04:17 API ADAMO – Add the free Adamo API for all users.

      04:25 CONTRACTS – Improvements in the management of Contract Permanence. Additionally, the length of stay will be displayed in days for these new rate changes.

      05:14 SERVICES – Add Golix API columns to the services view.

      05:28 SERVICES – Modify the services view so that it shows all contract services (active and non-active).

      05:38 CONTRACTS – New 'IMPORTED' column added in Contract Discounts.

      05:56 GENERAL – Customization of the color of the top bar of ISP Management. 

      06:21 API – New functionality added to ISP Management to filter by active rates.

       

       

      06:31 DOCUMENTS OF PURCHASE / SALE – New field to filter by the NIF of the account in the document view.

      06:44 TELEPHONY – Being able to add two columns of the CDR (price and data) and convert it into a single value at the time of import.

      07:04 WORK FLOWS – When saving, closing or processing a flow, un-sign automatically (as happens with tickets).

      07:17 EFFECTS MANAGEMENT – Modify the form of payment of an effect. If it is by card, it will ask for the client's card. (For charges for referrals).

      07:32 CASH REGISTER – Save the SOAP response so that it is shown in the POS charges.

      08:00 CASH REGISTER – Include in the series a check to establish a series as the main one, in case of compensation of bills for cash receipts.

      08:47 CUSTOMERS – Being able to uncheck account types in Clients, provided they meet a series of prerequisites.

      09:37 TELEPHONY PRE-BILLING – When importing Movistar files, it will be taken into account that several days can come in the same file.

      09:48 CLIENT DEVICES – New module 'ONT's signal drop alert.

      10:20 TICKETS – When creating a new ticket, the Description field is added to the Customer Panel.

      10:30 CONTRACTS – It will be allowed to create and edit Vendors to include them in the contracts.

      11:53 PRE-BILLING OF FEES – A 'Minimum price to be charged' is established for surplus calls.

      14:13 CONTRACTS – It can be established by default not to send the pdf as an attachment in the signature notice, to the company and to the author of a contract.

      14:27 RATES – Limit fare changes so that a change to the original fare cannot be made.

      14:43 CONTRACTS – For compound contracts, it will be allowed to eliminate complete or partial Portability.

       

       

      Read More »New version 4.37

      New version 4.36

        On our YouTube channel you can check the new version of our ISP Management v4.36 software.

         

        News and improvements in the following sections:

        00:12 ADVANCED MODULES – Added to the Advanced Module “Limitation of Types of Documents” the View/Create permissions for the different user groups.

        00:58 ACCOUNTING – Do not allow remittance of invoices if they are not accounted for.

        03:01 ACCOUNTING – Choose the mail sender for sending the form 347 of the Treasury. In addition, we will have an error log in case a shipment is unsuccessful.

        03:38 BILLING – Billing a contract to a given agent.

        04:56 BILLING – Being able to import contracts from previous months that were not previously imported.

        05:29 API's – Added new improvements to the PTV Telecom API. The service query for mobile lines has also been added.

        06:08 CONTRACTS – Temporary speed changes in fiber contracts.

        06:52 WAREHOUSE – Being able to print a transfer without having to finalize it, limiting such warehouse movements depending on the user's permissions.

        07:42 WAREHOUSE – Alpha-numeric characters are allowed in item barcodes.

        07:59 CONTROL PANEL – Visual improvements to configure the Control Panel with the preferences of each user.

        08:41 PRE-BILLING OF FEES – Alerts in the Pre-billing of Fees by bank scheme.

        09:18 APIs – The list of calls and consumption in real time from Cablemóvil (MásMóvil) is shown. This upgrade is also available in the Customer Area.

        09:59 ACCOUNTING – It is allowed to export the Chart of Accounts in Excel format.

        10:11 CASH – The STRIPE platform charges are shown as such in the POS.

        10:26 RATES – Apply and/or duplicate promotions according to the category of the account.

        12:22 DDI – Export DDI data to Excel.

        12:37 DOCUMENTS – Visual improvements to correctly view documents before printing them.

        12:55 STORES – Show the remittance payment methods.

        13:28 API's – New functionalities in the API of Aire Networks for the SIM card.

        13:47 ARTICLES – Assign a photograph as the main one for printing on purchase/sale documents.

         

         

         

        14:15 INVOICES – Notice for details of calls in CSV file.

        14:50 RATES – For top-ups, the customer (from their Client Area) can change their rate.

        15:58 WAREHOUSE – For inventories, to be able to carry out warehouse movements by users with specific permissions.

        17:06 CASH – It is allowed to recharge for full months (also from the Client Area).

        17:42 BOX – Being able to edit the forms of collection that have been made in the boxes.

        18:32 CUSTOMER PANEL – Register and show bank cards in the Customer Area.

        19:18 USERS – Being able to send marketing emails to the contacts in the agenda created by the user, not only to the email of the personal account by default.

        20:09 SIM – When exporting SIM cards, the code and name of the client is displayed in the 'clienteid' field.

        20:21 INVOICES – In invoices with a claim generated in ICIRED, register partial or total payment in the ICIRED platform automatically when making a payment.

        21:07 TICKETS – Added a search engine (also in the Client Area) to be able to filter by the desired word or words.

        21:43 CONTRACTS – Manage Document Signing notices through the workflow.

        22:02 WAREHOUSE – Choose the number of labels to print, regardless of the amount of stock of the item in question.

        22:26 ISPRESENCES – Being able to subtract overtime from a worker.

        22:50 WORKFLOWS – For compound flows, it is possible to manage notices when a simple flow is activated, not only at the time of its creation.

        23:16 PURCHASE/SALE DOCUMENTS – A shortcut to billing series has been added.

        23:27 BILLING – In the vouchers, to be able to choose the field that interests us in the concept of billing.

        23:44 CUSTOMERS – Added the 'Nationality' field in the customer's personal data.

        23:57 CONTRACTS – Added fields to confirm if the rate change via API has been done correctly or has had a problem.

        24:13 CLIENT DEVICES – Added DHCP+RADIUS (Radius Manager) support.

         

         

        Read More »New version 4.36

        New version 4.35

          On our YouTube channel you can check the new version of our ISP Management v4.35 software.

          News and improvements in the following sections:

          • API Holded
          • ISP Management API
          • Kiwifruit API
          • Articles
          • Box
          • Contracts
          • Business Accounts
          • Purchase / Sale Documents
          • Marketing
          • Messenger service

          • Technical Menu
          • Clients Panel
          • Templates
          • Pre-invoicing of Quotas
          • Remittances
          • Series
          • Rates
          • Tickets
          • POS
          • Users

          Read More »New version 4.35

          New version 4.34

            On our YouTube channel you can check the new version of our ISP Gestión v4.34 software.

            News and improvements in the following sections:

            • general
            • APIS Operators
            • Box
            • Accounting
            • Contracts
            • Court for Default

            • Business Accounts
            • Purchase / Sale Documents
            • Returned Effects
            • Pre-invoicing of Quotas
            • Remittances
            • Telephony

            Read More »New version 4.34

            New version 4.33

              On our YouTube channel you can check the new version of our ISP Gestión v4.33 software.

              News and improvements in the following sections:

              • Adamo API
              • API MRW
              • commissions
              • Company Settings
              • Contracts
              • Court for Default
              • Business Accounts
              • Accounting Accounts
              • Commercial documents
              • Effects
              • Accounting Link
              • Teams
              • Flows

              • Advanced API functions ISP Management
              • general
              • Incidents
              • ISPresences
              • Listings
              • Marketing
              • Technical Menu
              • Clients Panel
              • Templates
              • Operator Cost Price
              • Remittances
              • Tickets
              • Trunks

              Read More »New version 4.33

              New version 4.32

                On our YouTube channel you can check the new version of our ISP Gestión v4.32 software.

                News and improvements in the following sections:

                • ISP Management API
                • API Phicus (Kiwi)
                • Box
                • Accounting Concepts
                • Accounting
                • Contracts
                • Court for Default
                • Business Accounts
                • Client Devices
                • Accounting Link

                • Teams
                • Holded
                • Listings
                • Warehouse movements
                • Clients Panel
                • Schedule Telephony Task
                • Remittances
                • RMA
                • Tickets

                Read More »New version 4.32

                New version 4.31

                  On our YouTube channel you can check the new version of our ISP Gestión v4.31 software.

                   

                  News and improvements in the following sections:

                  • Articles
                  • Box
                  • IVOZProvider control units
                  • External Coverages
                  • Radius Queries
                  • Accounting
                  • Contracts
                  • Business Accounts
                  • Return of Effects
                  • Client Devices
                  • Purchase / Sale Documents
                  • Network Equipment
                  • Incidents
                  • Listings

                   

                   

                  • Marketing
                  • Mentions and Notifications
                  • Currencies
                  • Operators
                  • Payment orders
                  • Clients Panel
                  • Templates
                  • Promotions Rates
                  • Radius
                  • Tickets
                  • Types of Rates
                  • Trunk
                  • Users

                   

                   

                  Read More »New version 4.31

                  New version 4.30

                    On our YouTube channel you can check the new version of our ISP Management software version 4.30.

                     

                    News and improvements in the following sections:

                    • Warehouse
                    • Calendar
                    • Contracts
                    • Court for Default
                    • Client Devices
                    • Business
                    • Accounting statement

                     

                     

                    • Flows
                    • Maintenance Flows
                    • Incidents
                    • Liquidation of Effects
                    • Technical Menu
                    • refills
                    • Rates

                     

                     

                    Read More »New version 4.30

                    New version 4.29

                      On our YouTube channel you can check the new version of our ISP Management software version 4.29.

                      News and improvements in the following sections:

                      • Effects Grouping
                      • Articles
                      • Box
                      • Categories Items
                      • commissions
                      • Contracts
                      • Business Accounts
                      • Purchase / Sale Documents
                      • Effects
                      • Business
                      • Teams

                       

                      • Additional Tabs
                      • Work Flows
                      • Historical Calls
                      • Incidents
                      • Clients Panel
                      • Pre-invoicing Fees
                      • Rates
                      • Tickets
                      • Users
                      • Widgets

                       

                       

                      Read More »New version 4.29

                      en_GBEnglish (UK)