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Updates

New version ISP Management 5.4

    On our YouTube channel you can check out the new version of our ISP Management v5.4 software.

    We update our software #ISPManagement to the new version 5.4, briefly highlighting the most significant new features of this version:

    1. We expand the range of operation for the GIS module, and thanks to the new export in KMZ format, we can share the elements visible on the map for other geolocation software.
    2. We will now be able to relate the initial code of the series of Billing with the last two digits of the year of the document, defining PERPETUAL SERIES at ISP Management.
    3. Also, in our predefined messages for collection of outstanding invoices we can integrate a payment link for BIZUM.
    4. And the MOLLIE payment gateway, is now available to pay unpaid invoices from the Clients Panel.

    Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.4 of ISP Gestión.

    STORE

    01:42 – Export the Articles report in pdf format.

    NOTICES / NOTIFICATIONS

    02:13 – Inform the host in a Friend Promotion.

    02:53 – Notification to Clients from Calendar Events.

    CONTRACTS

    05:58 – Auto-fillable cancellation date for single installments in À la Carte Contracts.

    06:19 – Visual improvements for Relationships.

    BILLING

    06:47 – Define a Series as Perpetual.

    07:31 – Bizum collection link for pending invoices.

    07:50 – New Mollie payment gateway for the Customer Panel.

    08:25 – Show the Trade Name in the Returned Items report.

    TECHNICAL MENU

    08:46 – Transfer MAC calculation to Item level.

    09:36 – Special permission to Activate/Deactivate ONT's from the Fiber tab.

    10:04 – Blocking of the OLT field if an OLT is already assigned.

    10:33 – Disable ONT at the GPON level.

    11:10 – Export in KMZ format from the GIS module.

    CUSTOMER PANEL

    11:34 – Add custom URL as a link for the Customer Panel.

    HR

    12:25 – Regenerate Work Calendar en masse.

    TELEPHONY

    13:02 – Export the Trunk list in Excel format.

    TICKETS

    13:24 – Duplicate attachment data with the original date and time of its creation.

    Read More »New version ISP Management 5.4

    New version ISP Management 5.3

      On our YouTube channel you can check out the new version of our ISP Management v5.3 software.

      We update our software #ISPManagement to the new version 5.3, for which we highlight two very significant new features with which we expand the range of operation of our software:

      1. As a main novelty, a new development to Relate Contracts, Tickets and Workflows to each other (00:46), in such a way that, in the event of any modification in any of them, the system will notify us if the others will be affected in any way.
      2. The second new feature is for the TTB API (00:21), to which we have added new functionalities.

      Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.3 of ISP Gestión.

      API's

      01:17 – Manual deregistration in ADAMO.

      NOTICES

      01:48 – Notification to the client of successful (or failed) POS payment of their invoices.

      02:28 – Sending communications from Workflows / Tickets.

      BUSINESS ACCOUNTS

      03:22 – Register different types of streets.

      03:36 – Show default invoices in Commercial Accounts.

      TECHNICAL MENU

      04:25 – Incidence for the massive configuration of equipment.

      05:00 – Mass restart incident of ONT's.

      CUSTOMER PANEL

      05:41 – Selection of invoices pending payment.

      TICKETS

      06:16 – “Reopened” status by default when reopening a new Ticket.

      06:44 – When duplicating Tickets, copy more data than the original (configurable).

      Read More »New version ISP Management 5.3

      v5.2 update

        On our YouTube channel you can check the update to version 5.2 of our ISP Management software.

        The new features and improvements are related to the following modules:

        BILLING

        00:32 – Selection of invoices pending payment from the Customer Panel.

        01:10 – Customize the position of the link for downloading the invoice.

        01:38 – Visual improvement for Deposit Cancellation documents.

        01:58 – Link to be inserted in the email / SMS for the payment of the returned Items.

        API's

        02:32 – Change of Association ISP operator rates.

        WORK FLOWS

        03:03 – Optimized monitoring of Main Flows and their associated flows.

        03:51 – Changes in the Process and Save functions (mobile version).

        TICKETS

        04:26 – Improvements in Ticket Email Management.

        Read More »v5.2 update

        New version ISP Management 5.2

          On our YouTube channel you can check out the new version of our ISP Management v5.2 software.

          We update our software #ISPManagement to the new version 5.2, highlighting three very significant new features with which we expand the range of operation of our software:

          1. As a main novelty, we have implemented the 2023 Digital Bonus at ISP Gestión (01:22). This bonus is part of the Digital Kit program, financed by the European Union – Next Generation and is intended to make a monthly reduction in the price of internet in homes, applying a significant discount. With this improvement in ISP Gestión, we will be able to easily manage said discount for those of our clients who are beneficiaries of the Bonus..
          2. Also and as a second novelty, we have developed a API for the interconnection of two or more ISP instances Management (04:49). By using this new API, we will be able to connect with other operators that also use ISP Gestión, in order to avoid duplication when entering the necessary data and make the contracting, downloading and monitoring of all the information more agile.
          3. And the third novelty has to do with the mailings for our clients (19:21), since now we can use for shipping (if we wish) a SMTP mail server instead of using the traditional API.

          Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.2 of ISP Gestión.

          MANAGEMENT

          01:22 – Management of the 2023 Digital Bonus (EU Next Generation Programme).

          STORE

          02:06 – Choice of destination Warehouse for Deposit cancellations.

          03:36 – Cancel several items in Deposits in the same document.

          04:13 – New OBSERVATIONS field for Warehouse movements.

          API's

          04:37 – New Incidents for LIKES TELECOM.

          04:49 – ISP Management as external API.

          05:48 – Creation of Contracts with e-SIM type cards (AIRE NETWORKS API).

          06:14 – New Incidents for the VENUSCAS TV platform.

          06:38 – Registration of cards for the GOSPELL TV platform.

          ACCOUNTING

          07:09 – Button to update the accounting accounts of the lines of a Purchase/Sale Document.

          CONTRACTS

          07:40 – New column to view documents signed using the MY RUBRIC API.

          BUSINESS ACCOUNTS

          08:24 – New RECEIVE ADVERTISING filter for the Business Accounts view. PURCHASE/SALE DOCUMENTS.

          08:45 – Modify the status of the Purchase/Sale Documents.

          10:05 – Total sums in the view of Documents Issued, Received and Others.

          10:22 – Create a Group of Delivery Notes manually.

          11:07 – Show supplier data in the Corrective Invoices.

          11:23 – Generate cancellation of Deposits and Amortization in changes of Owner.

          BILLING

          12:49 – Non-Payment Cutoff and Line Reactivation Functionality for ZTE OLTs.

          WORK FLOWS

          13:08 – Use Categories and Subcategories in Workflows.

          13:57 – Stay/Request a Workflow.

          15:29 – Mark Incidents as completed only when the task has been executed.

          TECHNICAL MENU

          16:02 – New Incident: Assign DHCP MAC detected in OLT.

          16:42 – ZTE ONT integration and compatibility for ADAMO.

          16:57 – Speed synchronization of service ports with the Rate assigned in ZTE OLTs.

          17:30 – Support for provisioning the Nucom NJ-6R Pro router using the TFTP protocol.

          PERMITS

          17:50 – Permission to view Incidents only from Workflows.

          18:16 – Permission to edit any Workflow.

          18:47 – Permission to delete or duplicate Events.

          SERVERS

          19:21 – Sending mailings using an SMTP mail server.

          TELEPHONY

          20:27 – Optimization for Call Surpluses (faster import).

          Read More »New version ISP Management 5.2

          New version ISP Management 5.1

            On our YouTube channel you can check out the new version of our ISP Management v5.1 software.

            We updated our ISP Management software for operators to the new version 5.1, highlighting three important new features:

            • As a main novelty, a new functionality has been developed to improve, optimize and streamline the SENDING OUR INVOICES IN MASS FORM. Now, clients will receive in their email a link to view online and download (if they wish) the corresponding invoice, at the same time that we delete the attached file from the email. With this we managed to improve our spam rate, as well as more speed in sending our emails.
            • The second novelty is that our users already have a new DOCUMENT TEMPLATE, which accommodates the Regulations of Order CTE/711/2002, of March 26, which determines the conditions that must be met by the entities providing the telephone consultation service on subscriber numbers, to which the telephone code 118xx is attributed. , and which came into force on October 28, 2023.
            • Finally, the third novelty has to do with the COURIER DELIVERY, since now, our clients will be able to receive the messages we send them in the language that we have previously configured in their client file.

            In addition, in this new version, you can find new features and improvements in the following sections:

            MANAGEMENT

            01:45 – Export the view of POS charges to a file.

            API's

            02:09 – Integration of the VenusCAS and GOSPELL TV platforms.

            03:09 – New Fiber Incidents for PTV TELECOM.

            03:22 – Change of owner for CABLEMÓVIL.

            03:59 – Rate change with the possibility of adding promotions for CABLEMÓVIL.

            CONTRACTS

            04:41 – Operator rate change via API from the Service.

            04:57 – Mass import Discounts / Charges via file.

            05:45 – Link Client Device in the rate change of a Service.

            06:09 – Transfers from pre-client to client and from pre-contract to contract separately.

            BUSINESS ACCOUNTS

            06:36 – Mandatory fields in the customer address. PURCHASE/SALE DOCUMENTS

            06:56 – Create a new Ticket from a Purchase/Sale Document.

            BILLING

            07:46 – Add a link to view/download the invoice in bulk invoice emails, eliminating the attachment.

            08:23 – Duplicate Billing Series.

            WORK FLOWS

            08:44 – Unlink events from a Workflow / Ticket.

            09:34 – New automatic process task “Generate Invoicing (Delivery Note/Deposit) and process Documents”.

            POINTS MANAGEMENT

            10:15 – Notify the user when consolidating points.

            TECHNICAL MENU

            10:50 – Improved error messages for sending notifications to clients connected to a node.

            11:45 – GIS Module: New icon for Junction Boxes.

            12:01 – New permissions to show the Radius tab and restart ALBENTIA devices.

            12:20 – Show the DCHP MikroTik server in the IP drop-down menu of the Client Device.

            13:42 – Detailed error messages for GPON registrations.

            14:01 – Massively unlink ONTs connected to an OLT.

            14:29 – Improvements in the integration of ZTE devices.

            NOTIFICATIONS

            14:52 – Informative message for creating a valid password.

            15:13 – Exclude users from mentions.

            16:13 – Sending Messages in the client's configured language.

            PERMITS

            17:44 – New Permission for two-step verification (2FA).

            18:47 – Call history for Agents.

            DOCUMENT TEMPLATES

            19:19 – New template for Telephony Regulations, which complies with Order CTE/711/2002, of March 26 (Telephone consultations 118xx).

            20:00 – Document Templates with “checkbox” type fields marked by default.

            HR

            20:30 – Improvements for Event Management in HR.

            TELEPHONY

            21:43 – Telephony Closure on different dates for different operators.

            23:14 – Inclusion of Additional Files for DDI's.

            TICKETS

            23:35 – Add attachments to Tickets and pin/unpin Notes on them.

            24:30 – New “Contract Category” field to filter in the Tickets view.

            Read More »New version ISP Management 5.1

            New version ISP Management 5.03

              On our YouTube channel you can check out the new version of our ISP Management software v5.03.

              We updated our ISP Management software for operators to the new version 5.03. On this occasion we highlight two important developments:

              • The first is found in the DOCUMENTARY MANAGEMENT, since we have re-designed everything related to the TEMPLATES MAINTENANCE, as well as increased functionality. Now, we have a preview of all the templates available that we can use to personalize all our documents. These templates will progressively increase with more modern and current designs, and we have made their use easier, since with just the click of a button we can add them to our documents that we are going to use with ISP Gestión.
              • The second novelty has to do with the TECHNICAL MENU, since we added the power functionality send a notification (email or sms) to clients connected to a DHCP Server or a PPPoE server. Also, and to increase operability, we added the possibility of filtering the clients of an OLT to notify exclusively those of a PON card or port.

              In addition, in this new version, you can find new features and improvements in the following sections:

              MANAGEMENT

              01:50 – Preview the Document Template from the series settings.

              02:04 – In the POS Collections view, show the document number charged.

              02:22 – Add the “PRECONTRACT” label in the Services view.

              02:37 – Show the user who made the payment with a Card or virtual POS.

              STORE

              03:06 – New module to control the Expiration of Articles and their revisions.

              API's

              05:24 – Integration of automatic processes with the MINISTR TV API.

              05:52 – Show the installation address in Services and Flows for GOLIX.

              06:13 – Show the errors returned by the GOLIX API.

              06:37 – Creation of Tasks for scheduled changes in GOLIX.

              07:02 – Automatic selection of the KRILL API for new contracts.

              07:24 – TEST button for APIs without option to check your connection.

              CALENDAR

              07:47 – Be able to deactivate Event Category.

              08:03 – Add Ticket data to Events.

              CONTRACTS

              08:28 – Transfer Services to new Contracts if they are not included in the new Rate.


              09:02 – Show Processing User in the Contracts view.

              09:23 – Import line to new Share GB contract.

              10:12 – Radius connection failure notice when recharging the Bonus.

              10:49 – Configure default sender for SMS document notifications.

              CLIENT DEVICES

              11:13 – New ADAMO tab for Client Devices.

              DOCUMENTS OF PURCHASE / SALE

              11:40 – Possibility of adding Tracking in completed Purchase/Sale Documents.

              11:58 – Allocation of Points for Purchase/Sale Documents.

              BILLING

              12:29 – Collect Advances through virtual POS.

              13:10 – Cancellation of POS charges.

              PRESENCES

              13:43 – Show Users who have made trips with fleet vehicles.

              TECHNICAL MENU

              14:09 – Send a notification (email / SMS) to clients connected to a DHCP or PPPoE server.

              16:03 – New “Print” button for the GIS module merger chart.

              16:23 – Show error message if ACS Profiles to clone are not found.

              16:57 – Added compatibility with Huawei XGPON cards.

              17:11 – Autocomplete the Radius Pool on Client Devices when selecting the Node.

              OPERATORS

              18:36 – Before deleting an Operator, show a notice and link to the Rates that are associated with it.

              CUSTOMER PANEL

              19:06 – Show the name of the person who created the Ticket.

              19:27 – Direct access to the Add New Comment block.

              19:52 – View consumption in real time for the CABLEMÓVIL operator.

              DOCUMENT TEMPLATES

              20:11 – Preview of all Document Templates and customization of them.

              RATES

              21:28 – Add alternative profile for ALBENTIA rates.

              TICKETS

              21:58 – Automatic selection of the signature for sending emails from a Ticket.

              Read More »New version ISP Management 5.03

              New version ISP Management 5.02

                On our YouTube channel you can check the new version of our software ISP Gestión v5.02. In addition, we introduce the 2FA double authentication verification for the access login.

                We updated our ISP Management software to the new version 5.02. We highlight as the main novelty for this version the TWO-STEP VERIFICATION (2FA) during user login in ISP Gestión. With this new development we intend to minimize risks in your company, since cyberattacks are becoming more frequent and dangerous.
                As you probably already know, 2-step verification consists of activating a second authentication factor, to confirm that we are really an authorized user, thus providing an extra layer of security for your ISP Management system.

                0:37 – 2-step verification (2FA).

                In addition, in this new version, you can find new features and improvements in the following sections:

                MANAGEMENT

                02:03 – Do not allow the creation of Contracts to clients included in the Black List.

                STORE

                03:18 – Carry out Warehouse transfers with pending destination.

                API's

                04:36 – Restart Adamo's ONT from Contracts.

                05:12 – Portability of Share GB contracts through API for the operator CableMóvil.

                NOTICES

                05:40 – Add sender's email in our messaging.

                CALENDAR

                06:13 – Include the international prefix of the contact telephone number in an Installation event.

                CONTRACTS

                06:36 – Advocacy to create a data voucher for the operator Aire Networks.

                07:07 – Options to bill a SIM card in contracts marked as “Do not bill”.

                07:59 – Consult from a Contract the articles in Deposit of the same.

                08:14 – Add charge or discount on a bond from the Commercial Account.

                WORK FLOWS

                09:19 – Assign a recurring Flow to a User or Department.

                10:15 – import Estimates in the invoicing of a Work Flow.

                CUSTOMER PANEL

                11:52 – New Openpay payment method for pending invoices from the Customer Panel.

                12:50 – Choose the shipping method to recover the password of the Customer Panel.

                PERMITS

                13:36 – Delete events requested from HR.

                PRESENCES

                14:35 – See total time spent on a Ticket or Workflow directly, without accessing ISPresences.

                TICKETS

                15:01 – Notices in Tickets / Workflows.

                17:16 – Show an icon if a Ticket or Workflow has unresolved events with Notifications.

                18:18 – Optimized reading in a single column for Ticket notes.

                18:34 – New Ticket view filters: Marketing, Online Contracts and Customer Portal.

                Read More »New version ISP Management 5.02

                New version ISP Management 5.0

                  On our YouTube channel you can check the new version of our software ISP Gestión v5.0. In addition, we introduce our new FTTH GIS module.

                  We updated our ISP Management software to the new version 5.0. In this new version and after months of hard work and development, we present our FTTH GIS module, fully integrated and functional with ISP Management. With the FTTH GIS module we will be able to geolocate our network deployments, as well as all its linked elements.

                  In addition, in this new version, you can find new features and improvements in the following sections:

                  MANAGEMENT

                  01:03 – Module to create rectifying invoices without having to choose one that has been created or registered in ISP Gestión.

                  01:49 – Being able to modify the reference and/or date of a rectifying invoice created manually.

                  02:02 – The possibility of changing the start date of a contract with pending portability is allowed.

                  02:29 – New module so that negative purchase/sale documents cannot be manually created.

                  03:02 – Calculation of the costs of a contract based on its compound rate, instead of the services that comprise it.

                  03:27 – Generate VIDSigner signature reports at any time and document status.

                  03:44 – New form of PayU Latam collection for Cashier and Customer Panel.

                  05:17 – Recharges from the Customer Panel with PayU.

                  05:48 – For the use of the Tarificador, it will be possible to add diverse lines of tariffs and services.

                  06:01 – Configure the possibility of sending a message to a client when their services are reactivated after a cut or ban.

                  06:39 – Generate corrective invoice for the cancellation of a recharge, in order to avoid jumps or gaps in the numbering.

                  STORE

                  07:10 – Create regularization for an item after it goes through RMA, as well as optimize the related processes.

                  API's

                  07:32 – New features for the Lemonvil Resmes API.

                  07:50 – Mobile line registration directly in the operator's API.

                  CONTRACTS

                  08:25 – Consultation of home coverage for our own fiber infrastructure.

                  08:54 – Errors returned by the Adamo API are displayed using a descriptive message.

                  BILLING

                  09:08 – Calculation of the cost of incoming calls for the DDI's that we want.

                  10:41 – Establish the sender of the mail for a notice due to cut off due to non-payment.

                  WORK FLOWS

                  11:10 – New module to directly assign a user to a flow at the time of its processing.

                  TECHNICAL MENU

                  11:57 – Show Krill CPE status on the Client Device.

                  12:20 – Check to ask if we want to delete a team after review.

                  12:49 – Improvements in Nodes / Services for Network equipment.

                  13:18 – New PPPoE user graph in Dashboard and optimization of services so that they can be carried out on a scheduled basis.

                  TELEPHONY

                  14:01 – Import of the monthly CDR's manually for the fixed Cablemovil operator.

                  Read More »New version ISP Management 5.0

                  New version ISP Management 4.51

                    On our YouTube channel you can check the new version of our software ISP Gestión v4.51.

                    News and improvements in the following sections of our software:

                    MANAGEMENT

                    00:23 – Do not group effects of different types of operations regardless of the type of your invoice.

                    01:11 – For Cash collections, possibility of exporting in CSV format.

                    01:27 – Configure Departments as Not Active.

                    02:06 – Show the new owner (customer) assigned for changes of owner in the old contract.

                    02:25 – For Budgets, if Rates are included, the trade name will be shown instead of the name of the rate.

                    02:39 – New field in mailings to add emails manually.

                    STORE

                    03:31 – Import serial numbers by file.

                    API's

                    03:57 – New API for the Likes Telecom operator, with which we can import CDRs.

                    NOTICES

                    04:30 – New NIF and Invoice Date variables to add to our shipments.

                    CALENDAR

                    05:01 – From the Installation Calendar, in an Installation Flow, show the customer's mobile phone.

                    ACCOUNTING

                    05:19 – New accounting link for the miConta software.

                    BUSINESS ACCOUNTS

                    05:44 – Configure the Category as mandatory at the time of a new Commercial Account registration.

                    SENDING INVOICES

                    06:36 – New Language filter for printing or sending invoices by email.

                    BILLING

                    07:14 – For the pre-invoicing of installments, in the generated CSV file, a new column is shown with the payment method.

                    WORK FLOWS

                    07:42 – Being able to create a new event in a user's calendar from a Workflow.

                    TECHNICAL MENU

                    08:53 – A new field has been added to modify Wi-Fi passwords of the Client Device.

                    09:32 – Do not block a DHCP user if the authentication mode is DHCP+Radius.

                    10:47 – Possibility of assigning a Radius pool to a specific user.

                    11:12 – AP / PTP configuration to diagnose if they are working correctly.

                    13:28 – New display for Nodes.

                    PERMITS

                    14:07 – For POS, new permission to block price changes in a POS item (also in Purchase/Sale Documents).

                    TELEPHONY

                    15:03 – Being able to filter calls by entering any past date as the start date, regardless of the configured Telephone Closing.

                    15:36 – Schedule the import of CDR's individually and according to the file uploads of each operator.

                    TICKETS

                    16:30 – Configure an auto-refresh for the Tickets view from Kanban and add a sound alert for new tickets from the same view.

                    17:17 – Notes or notes may be added to the Tickets.

                    18:16 – Configure the possibility of reopening a Ticket.

                    18:53 – New filter to search for Tickets without an assigned user.

                    19:08 – For a Ticket whose client is of unknown origin, we can automatically assign your contact information to one of our already created clients.

                    Read More »New version ISP Management 4.51

                    New version ISP Management 4.50

                      On our YouTube channel you can check the new version of our software ISP Gestión v4.50.

                      PRENOTE: Due to a bug, the video says v4.41, when it should actually show v4.50.

                      News and improvements in the following sections of our software:

                      MANAGEMENT

                      00:23 – Warning message if the "Grace Days" button does not appear for the cut-off due to non-payment.

                      00:49 – Manual ban for clients (only for visual information).

                      01:59 – Calculate contract costs for Composite Rates.

                      02:33 – Do not allow collections with an amount greater than that of the pending bills.

                      04:18 – Sending a payment link to the Redsys platform for pending invoices.

                      05:42 – Divide the permission between the manual creation and the automatic generation of invoices, to avoid jumps in their numbering.

                      06:58 – Do not allow the creation of negative documents in automatic processes.

                      07:40 – Sending all kinds of documents that require a signature via SMS, email or certifying API (if available).

                      API's

                      08:14 – Added Incofisa Scoring Incidents (probability of customer default).

                      09:27 – Renaming of some operators.

                      09:42 – For mailings, a new configurable field “Sender Mail”.

                      10:04 – Multi-server Krill.

                      NOTICES

                      10:59 – Differentiation between Notices to Users and Notices to Clients for Tickets.

                      11:43 – Being able to group Notifications in a single pop-up notice and being able to reflect Notifications for linked Tickets and Flows.

                      CONTRACTS

                      13:02 – Massive external portability of lines.

                      13:54 – New section for Pre-contracts in low.

                      MAIL

                      14:22 – Choice of outgoing mail server for messages related to the signing of documents.

                      WORK FLOWS

                      14:53 – Configure Headquarters as mandatory for Flows.

                      15:52 – For the Composite Flows that remain incomplete, being able to continue with their creation.

                      REPORTS

                      16:26 – Add in the CDR reports, the operators that have days without calls.

                      MARKETING

                      16:42 – For ad campaigns, a column has been added with the date and time of the last comment on the ticket (if it exists).

                      TECHNICAL MENU

                      17:10 – Improvements over Anvimur V2.

                      17:34 – Preview the PPPoE password in Client Devices view (only for super-users).

                      17:58 – Show by means of a color graph, the RX optical power for ont's Huawei, as well as edit the SSID via ACS.

                      CUSTOMER PANEL

                      18:45 – Configure the interval of years of the invoices to be displayed in the Customer Panel.

                      PERMITS

                      20:01 – Add permission to reactivate banned clients.

                      20:38 – Permission to modify the price of a line in the body of a Purchase/Sale Document.

                      PRESENCES

                      21:15 – Allow the signing of users in Tickets and Flows that are not employees in the company.

                      SECURITY

                      22:04 – Show alert when logging in if the password does not meet the minimum security requirements (both for ISP and for the Client Area). Also, a login attempt counter has been added to prevent brute force attacks.

                      SIM

                      22:55 – Limit SIM cards by Agent and by Warehouse.

                      SYSTEM

                      23:32 – Optimization of the pdf generation process for the detail of calls in Invoices and Contracts.

                      TELEPHONY

                      23:47 – For switchboards, from the DDI when indicating a switchboard or removing it, ask if we want to register the DDI or delete it (as long as it is in active service).

                      24:42 – Configure the blocking of the queries for the Telephony Pre-invoicing while the import process lasts through Scheduled Task.

                      TICKETS

                      25:54 – For the auto-responses of the tickets, we can configure different periods of time, and can also discriminate by different days and hours, as well as by Centers and Work Shifts.

                      27:04 – Add emails from a ticket to people who do not participate directly in it, but who we want to notify.

                      28:25 – Associate the status of the ticket to be marked as resolved automatically.

                      Read More »New version ISP Management 4.50

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