Updates

API's

01:17 – Manual deregistration in ADAMO.

NOTICES

01:48 – Notification to the client of successful (or failed) POS payment of their invoices.

02:28 – Sending communications from Workflows / Tickets.

BUSINESS ACCOUNTS

03:22 – Register different types of streets.

03:36 – Show default invoices in Commercial Accounts.

TECHNICAL MENU

04:25 – Incidence for the massive configuration of equipment.

05:00 – Mass restart incident of ONT's.

CUSTOMER PANEL

05:41 – Selection of invoices pending payment.

TICKETS

06:16 – “Reopened” status by default when reopening a new Ticket.

06:44 – When duplicating Tickets, copy more data than the original (configurable).

BILLING

00:32 – Selection of invoices pending payment from the Customer Panel.

01:10 – Customize the position of the link for downloading the invoice.

01:38 – Visual improvement for Deposit Cancellation documents.

01:58 – Link to be inserted in the email / SMS for the payment of the returned Items.

API's

02:32 – Change of Association ISP operator rates.

WORK FLOWS

03:03 – Optimized monitoring of Main Flows and their associated flows.

03:51 – Changes in the Process and Save functions (mobile version).

TICKETS

04:26 – Improvements in Ticket Email Management.

MANAGEMENT

01:22 – Management of the 2023 Digital Bonus (EU Next Generation Programme).

STORE

02:06 – Choice of destination Warehouse for Deposit cancellations.

03:36 – Cancel several items in Deposits in the same document.

04:13 – New OBSERVATIONS field for Warehouse movements.

API's

04:37 – New Incidents for LIKES TELECOM.

04:49 – ISP Management as external API.

05:48 – Creation of Contracts with e-SIM type cards (AIRE NETWORKS API).

06:14 – New Incidents for the VENUSCAS TV platform.

06:38 – Registration of cards for the GOSPELL TV platform.

ACCOUNTING

07:09 – Button to update the accounting accounts of the lines of a Purchase/Sale Document.

CONTRACTS

07:40 – New column to view documents signed using the MY RUBRIC API.

BUSINESS ACCOUNTS

08:24 – New RECEIVE ADVERTISING filter for the Business Accounts view. PURCHASE/SALE DOCUMENTS.

08:45 – Modify the status of the Purchase/Sale Documents.

10:05 – Total sums in the view of Documents Issued, Received and Others.

10:22 – Create a Group of Delivery Notes manually.

11:07 – Show supplier data in the Corrective Invoices.

11:23 – Generate cancellation of Deposits and Amortization in changes of Owner.

BILLING

12:49 – Non-Payment Cutoff and Line Reactivation Functionality for ZTE OLTs.

WORK FLOWS

13:08 – Use Categories and Subcategories in Workflows.

13:57 – Stay/Request a Workflow.

15:29 – Mark Incidents as completed only when the task has been executed.

TECHNICAL MENU

16:02 – New Incident: Assign DHCP MAC detected in OLT.

16:42 – ZTE ONT integration and compatibility for ADAMO.

16:57 – Speed synchronization of service ports with the Rate assigned in ZTE OLTs.

17:30 – Support for provisioning the Nucom NJ-6R Pro router using the TFTP protocol.

PERMITS

17:50 – Permission to view Incidents only from Workflows.

18:16 – Permission to edit any Workflow.

18:47 – Permission to delete or duplicate Events.

SERVERS

19:21 – Sending mailings using an SMTP mail server.

TELEPHONY

20:27 – Optimization for Call Surpluses (faster import).

MANAGEMENT

01:45 – Export the view of POS charges to a file.

API's

02:09 – Integration of the VenusCAS and GOSPELL TV platforms.

03:09 – New Fiber Incidents for PTV TELECOM.

03:22 – Change of owner for CABLEMÓVIL.

03:59 – Rate change with the possibility of adding promotions for CABLEMÓVIL.

CONTRACTS

04:41 – Operator rate change via API from the Service.

04:57 – Mass import Discounts / Charges via file.

05:45 – Link Client Device in the rate change of a Service.

06:09 – Transfers from pre-client to client and from pre-contract to contract separately.

BUSINESS ACCOUNTS

06:36 – Mandatory fields in the customer address. PURCHASE/SALE DOCUMENTS

06:56 – Create a new Ticket from a Purchase/Sale Document.

BILLING

07:46 – Add a link to view/download the invoice in bulk invoice emails, eliminating the attachment.

08:23 – Duplicate Billing Series.

WORK FLOWS

08:44 – Unlink events from a Workflow / Ticket.

09:34 – New automatic process task “Generate Invoicing (Delivery Note/Deposit) and process Documents”.

POINTS MANAGEMENT

10:15 – Notify the user when consolidating points.

TECHNICAL MENU

10:50 – Improved error messages for sending notifications to clients connected to a node.

11:45 – GIS Module: New icon for Junction Boxes.

12:01 – New permissions to show the Radius tab and restart ALBENTIA devices.

12:20 – Show the DCHP MikroTik server in the IP drop-down menu of the Client Device.

13:42 – Detailed error messages for GPON registrations.

14:01 – Massively unlink ONTs connected to an OLT.

14:29 – Improvements in the integration of ZTE devices.

NOTIFICATIONS

14:52 – Informative message for creating a valid password.

15:13 – Exclude users from mentions.

16:13 – Sending Messages in the client's configured language.

PERMITS

17:44 – New Permission for two-step verification (2FA).

18:47 – Call history for Agents.

DOCUMENT TEMPLATES

19:19 – New template for Telephony Regulations, which complies with Order CTE/711/2002, of March 26 (Telephone consultations 118xx).

20:00 – Document Templates with “checkbox” type fields marked by default.

HR

20:30 – Improvements for Event Management in HR.

TELEPHONY

21:43 – Telephony Closure on different dates for different operators.

23:14 – Inclusion of Additional Files for DDI's.

TICKETS

23:35 – Add attachments to Tickets and pin/unpin Notes on them.

24:30 – New “Contract Category” field to filter in the Tickets view.

MANAGEMENT

01:50 – Preview the Document Template from the series settings.

02:04 – In the POS Collections view, show the document number charged.

02:22 – Add the “PRECONTRACT” label in the Services view.

02:37 – Show the user who made the payment with a Card or virtual POS.

STORE

03:06 – New module to control the Expiration of Articles and their revisions.

API's

05:24 – Integration of automatic processes with the MINISTR TV API.

05:52 – Show the installation address in Services and Flows for GOLIX.

06:13 – Show the errors returned by the GOLIX API.

06:37 – Creation of Tasks for scheduled changes in GOLIX.

07:02 – Automatic selection of the KRILL API for new contracts.

07:24 – TEST button for APIs without option to check your connection.

CALENDAR

07:47 – Be able to deactivate Event Category.

08:03 – Add Ticket data to Events.

CONTRACTS

08:28 – Transfer Services to new Contracts if they are not included in the new Rate.

09:02 – Show Processing User in the Contracts view.

09:23 – Import line to new Share GB contract.

10:12 – Radius connection failure notice when recharging the Bonus.

10:49 – Configure default sender for SMS document notifications.

CLIENT DEVICES

11:13 – New ADAMO tab for Client Devices.

DOCUMENTS OF PURCHASE / SALE

11:40 – Possibility of adding Tracking in completed Purchase/Sale Documents.

11:58 – Allocation of Points for Purchase/Sale Documents.

BILLING

12:29 – Collect Advances through virtual POS.

13:10 – Cancellation of POS charges.

PRESENCES

13:43 – Show Users who have made trips with fleet vehicles.

TECHNICAL MENU

14:09 – Send a notification (email / SMS) to clients connected to a DHCP or PPPoE server.

16:03 – New “Print” button for the GIS module merger chart.

16:23 – Show error message if ACS Profiles to clone are not found.

16:57 – Added compatibility with Huawei XGPON cards.

17:11 – Autocomplete the Radius Pool on Client Devices when selecting the Node.

OPERATORS

18:36 – Before deleting an Operator, show a notice and link to the Rates that are associated with it.

CUSTOMER PANEL

19:06 – Show the name of the person who created the Ticket.

19:27 – Direct access to the Add New Comment block.

19:52 – View consumption in real time for the CABLEMÓVIL operator.

DOCUMENT TEMPLATES

20:11 – Preview of all Document Templates and customization of them.

RATES

21:28 – Add alternative profile for ALBENTIA rates.

TICKETS

21:58 – Automatic selection of the signature for sending emails from a Ticket.

MANAGEMENT

02:03 – Do not allow the creation of Contracts to clients included in the Black List.

STORE

03:18 – Carry out Warehouse transfers with pending destination.

API's

04:36 – Restart Adamo's ONT from Contracts.

05:12 – Portability of Share GB contracts through API for the operator CableMóvil.

NOTICES

05:40 – Add sender's email in our messaging.

CALENDAR

06:13 – Include the international prefix of the contact telephone number in an Installation event.

CONTRACTS

06:36 – Advocacy to create a data voucher for the operator Aire Networks.

07:07 – Options to bill a SIM card in contracts marked as “Do not bill”.

07:59 – Consult from a Contract the articles in Deposit of the same.

08:14 – Add charge or discount on a bond from the Commercial Account.

WORK FLOWS

09:19 – Assign a recurring Flow to a User or Department.

10:15 – import Estimates in the invoicing of a Work Flow.

CUSTOMER PANEL

11:52 – New Openpay payment method for pending invoices from the Customer Panel.

12:50 – Choose the shipping method to recover the password of the Customer Panel.

PERMITS

13:36 – Delete events requested from HR.

PRESENCES

14:35 – See total time spent on a Ticket or Workflow directly, without accessing ISPresences.

TICKETS

15:01 – Notices in Tickets / Workflows.

17:16 – Show an icon if a Ticket or Workflow has unresolved events with Notifications.

18:18 – Optimized reading in a single column for Ticket notes.

18:34 – New Ticket view filters: Marketing, Online Contracts and Customer Portal.

MANAGEMENT

01:03 – Module to create rectifying invoices without having to choose one that has been created or registered in ISP Gestión.

01:49 – Being able to modify the reference and/or date of a rectifying invoice created manually.

02:02 – The possibility of changing the start date of a contract with pending portability is allowed.

02:29 – New module so that negative purchase/sale documents cannot be manually created.

03:02 – Calculation of the costs of a contract based on its compound rate, instead of the services that comprise it.

03:27 – Generate VIDSigner signature reports at any time and document status.

03:44 – New form of PayU Latam collection for Cashier and Customer Panel.

05:17 – Recharges from the Customer Panel with PayU.

05:48 – For the use of the Tarificador, it will be possible to add diverse lines of tariffs and services.

06:01 – Configure the possibility of sending a message to a client when their services are reactivated after a cut or ban.

06:39 – Generate corrective invoice for the cancellation of a recharge, in order to avoid jumps or gaps in the numbering.

STORE

07:10 – Create regularization for an item after it goes through RMA, as well as optimize the related processes.

API's

07:32 – New features for the Lemonvil Resmes API.

07:50 – Mobile line registration directly in the operator's API.

CONTRACTS

08:25 – Consultation of home coverage for our own fiber infrastructure.

08:54 – Errors returned by the Adamo API are displayed using a descriptive message.

BILLING

09:08 – Calculation of the cost of incoming calls for the DDI's that we want.

10:41 – Establish the sender of the mail for a notice due to cut off due to non-payment.

WORK FLOWS

11:10 – New module to directly assign a user to a flow at the time of its processing.

TECHNICAL MENU

11:57 – Show Krill CPE status on the Client Device.

12:20 – Check to ask if we want to delete a team after review.

12:49 – Improvements in Nodes / Services for Network equipment.

13:18 – New PPPoE user graph in Dashboard and optimization of services so that they can be carried out on a scheduled basis.

TELEPHONY

14:01 – Import of the monthly CDR's manually for the fixed Cablemovil operator.

MANAGEMENT

00:23 – Do not group effects of different types of operations regardless of the type of your invoice.

01:11 – For Cash collections, possibility of exporting in CSV format.

01:27 – Configure Departments as Not Active.

02:06 – Show the new owner (customer) assigned for changes of owner in the old contract.

02:25 – For Budgets, if Rates are included, the trade name will be shown instead of the name of the rate.

02:39 – New field in mailings to add emails manually.

STORE

03:31 – Import serial numbers by file.

API's

03:57 – New API for the Likes Telecom operator, with which we can import CDRs.

NOTICES

04:30 – New NIF and Invoice Date variables to add to our shipments.

CALENDAR

05:01 – From the Installation Calendar, in an Installation Flow, show the customer's mobile phone.

ACCOUNTING

05:19 – New accounting link for the miConta software.

BUSINESS ACCOUNTS

05:44 – Configure the Category as mandatory at the time of a new Commercial Account registration.

SENDING INVOICES

06:36 – New Language filter for printing or sending invoices by email.

BILLING

07:14 – For the pre-invoicing of installments, in the generated CSV file, a new column is shown with the payment method.

WORK FLOWS

07:42 – Being able to create a new event in a user's calendar from a Workflow.

TECHNICAL MENU

08:53 – A new field has been added to modify Wi-Fi passwords of the Client Device.

09:32 – Do not block a DHCP user if the authentication mode is DHCP+Radius.

10:47 – Possibility of assigning a Radius pool to a specific user.

11:12 – AP / PTP configuration to diagnose if they are working correctly.

13:28 – New display for Nodes.

PERMITS

14:07 – For POS, new permission to block price changes in a POS item (also in Purchase/Sale Documents).

TELEPHONY

15:03 – Being able to filter calls by entering any past date as the start date, regardless of the configured Telephone Closing.

15:36 – Schedule the import of CDR's individually and according to the file uploads of each operator.

TICKETS

16:30 – Configure an auto-refresh for the Tickets view from Kanban and add a sound alert for new tickets from the same view.

17:17 – Notes or notes may be added to the Tickets.

18:16 – Configure the possibility of reopening a Ticket.

18:53 – New filter to search for Tickets without an assigned user.

19:08 – For a Ticket whose client is of unknown origin, we can automatically assign your contact information to one of our already created clients.

MANAGEMENT

00:23 – Warning message if the "Grace Days" button does not appear for the cut-off due to non-payment.

00:49 – Manual ban for clients (only for visual information).

01:59 – Calculate contract costs for Composite Rates.

02:33 – Do not allow collections with an amount greater than that of the pending bills.

04:18 – Sending a payment link to the Redsys platform for pending invoices.

05:42 – Divide the permission between the manual creation and the automatic generation of invoices, to avoid jumps in their numbering.

06:58 – Do not allow the creation of negative documents in automatic processes.

07:40 – Sending all kinds of documents that require a signature via SMS, email or certifying API (if available).

API's

08:14 – Added Incofisa Scoring Incidents (probability of customer default).

09:27 – Renaming of some operators.

09:42 – For mailings, a new configurable field “Sender Mail”.

10:04 – Multi-server Krill.

NOTICES

10:59 – Differentiation between Notices to Users and Notices to Clients for Tickets.

11:43 – Being able to group Notifications in a single pop-up notice and being able to reflect Notifications for linked Tickets and Flows.

CONTRACTS

13:02 – Massive external portability of lines.

13:54 – New section for Pre-contracts in low.

MAIL

14:22 – Choice of outgoing mail server for messages related to the signing of documents.

WORK FLOWS

14:53 – Configure Headquarters as mandatory for Flows.

15:52 – For the Composite Flows that remain incomplete, being able to continue with their creation.

REPORTS

16:26 – Add in the CDR reports, the operators that have days without calls.

MARKETING

16:42 – For ad campaigns, a column has been added with the date and time of the last comment on the ticket (if it exists).

TECHNICAL MENU

17:10 – Improvements over Anvimur V2.

17:34 – Preview the PPPoE password in Client Devices view (only for super-users).

17:58 – Show by means of a color graph, the RX optical power for ont's Huawei, as well as edit the SSID via ACS.

CUSTOMER PANEL

18:45 – Configure the interval of years of the invoices to be displayed in the Customer Panel.

PERMITS

20:01 – Add permission to reactivate banned clients.

20:38 – Permission to modify the price of a line in the body of a Purchase/Sale Document.

PRESENCES

21:15 – Allow the signing of users in Tickets and Flows that are not employees in the company.

SECURITY

22:04 – Show alert when logging in if the password does not meet the minimum security requirements (both for ISP and for the Client Area). Also, a login attempt counter has been added to prevent brute force attacks.

SIM

22:55 – Limit SIM cards by Agent and by Warehouse.

SYSTEM

23:32 – Optimization of the pdf generation process for the detail of calls in Invoices and Contracts.

TELEPHONY

23:47 – For switchboards, from the DDI when indicating a switchboard or removing it, ask if we want to register the DDI or delete it (as long as it is in active service).

24:42 – Configure the blocking of the queries for the Telephony Pre-invoicing while the import process lasts through Scheduled Task.

TICKETS

25:54 – For the auto-responses of the tickets, we can configure different periods of time, and can also discriminate by different days and hours, as well as by Centers and Work Shifts.

27:04 – Add emails from a ticket to people who do not participate directly in it, but who we want to notify.

28:25 – Associate the status of the ticket to be marked as resolved automatically.

News and improvements in the following sections:

MANAGEMENT

00:22 – Save the state of the services of a telephone line before the cut due to non-payment.

01:08 – Register SIM cards by scanning them from a mobile or tablet, as well as using a CSV file.

02:06 – Filtering by operator in the mass deletion of SIM cards.

02:15 – New importer of telephone rates.

02:25 – Visual aids to correctly import call surpluses.

02:49 – In Recharges, a new field 'Collection method for the Customer Panel'.

03:17 – Possibility of invoicing contracts for the number of months we want.

04:19 – Review, improvement and optimization of contract and pre-contract permits.

04:30 – In contracts with changes of owner, the source contract code has been added in observations.

04:43 – For Agent commissions, two new options: Calculation of commission for profit and Do not include discounts / single fee charges.

05:03 – Scheduled task to remember contracts pending signing.

05:53 – In the Tickets, configure the display of contracts and pre-contracts in low.

06:11 – Link a shared Dropbox folder with ISP Document Management, for file sharing.

07:12 – If a user has worked overtime, notify the user and the authorized HR users.

08:19 – Possibility of duplicating Tickets.

08:58 – Direct access for customers with grace days or banned.

STORE

09:26 – For POS sales, if the item is in a different warehouse than the one in the header, a visual alert will be displayed.

09:37 – Export in CSV file all the serial numbers of a certain article.

ISP STORAGE

09:53 – NOVELTY!! – Document management through NFS (Network File System), to free up disk space on your ISP instance.

API's

10:31 – ADAM. Added a representative field for companies.

10:47 – 1S2U. New platform for sending SMS.

11:13 – FINETWORK. Consultation of fiber coverage and visualization of rates by street.

NOTICES

12:07 – For Agents, new notice when a pre-contract is transferred to a contract.

TECHNICAL MENU

12:36 – History of movements by serial number and MAC in the Client Devices.

12:47 – New Incident “Massive registration in Radius of equipment with contract and active service”.

13:03 – When registering a device in Radius, Fiber (Kiwi or Adamo), if the client is banned, block the device.

13:16 – New button to refresh the Discovered ONT view.

AGENT PANEL

13:33 – New configuration for the Agent Panel: default, customization and updating of various permissions.

14:46 – Creation of tickets from the Agent Panel.

PRESENCES

15:03 – Automatic signing when entering Flows / Tickets and not allowing signing in a ticket or flow if we have already signed in another, to avoid duplicate signings.