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Updates

v5.2 update

    On our YouTube channel you can check the update to version 5.2 of our ISP Management software.

    The new features and improvements are related to the following modules:

    BILLING

    00:32 – Selection of invoices pending payment from the Customer Panel.

    01:10 – Customize the position of the link for downloading the invoice.

    01:38 – Visual improvement for Deposit Cancellation documents.

    01:58 – Link to be inserted in the email / SMS for the payment of the returned Items.

    API's

    02:32 – Change of Association ISP operator rates.

    WORK FLOWS

    03:03 – Optimized monitoring of Main Flows and their associated flows.

    03:51 – Changes in the Process and Save functions (mobile version).

    TICKETS

    04:26 – Improvements in Ticket Email Management.

    Read More »v5.2 update

    New version ISP Management 5.2

      On our YouTube channel you can check out the new version of our ISP Management v5.2 software.

      We update our software #ISPManagement to the new version 5.2, highlighting three very significant new features with which we expand the range of operation of our software:

      1. As a main novelty, we have implemented the 2023 Digital Bonus at ISP Gestión (01:22). This bonus is part of the Digital Kit program, financed by the European Union – Next Generation and is intended to make a monthly reduction in the price of internet in homes, applying a significant discount. With this improvement in ISP Gestión, we will be able to easily manage said discount for those of our clients who are beneficiaries of the Bonus..
      2. Also and as a second novelty, we have developed a API for the interconnection of two or more ISP instances Management (04:49). By using this new API, we will be able to connect with other operators that also use ISP Gestión, in order to avoid duplication when entering the necessary data and make the contracting, downloading and monitoring of all the information more agile.
      3. And the third novelty has to do with the mailings for our clients (19:21), since now we can use for shipping (if we wish) a SMTP mail server instead of using the traditional API.

      Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.2 of ISP Gestión.

      MANAGEMENT

      01:22 – Management of the 2023 Digital Bonus (EU Next Generation Programme).

      STORE

      02:06 – Choice of destination Warehouse for Deposit cancellations.

      03:36 – Cancel several items in Deposits in the same document.

      04:13 – New OBSERVATIONS field for Warehouse movements.

      API's

      04:37 – New Incidents for LIKES TELECOM.

      04:49 – ISP Management as external API.

      05:48 – Creation of Contracts with e-SIM type cards (AIRE NETWORKS API).

      06:14 – New Incidents for the VENUSCAS TV platform.

      06:38 – Registration of cards for the GOSPELL TV platform.

      ACCOUNTING

      07:09 – Button to update the accounting accounts of the lines of a Purchase/Sale Document.

      CONTRACTS

      07:40 – New column to view documents signed using the MY RUBRIC API.

      BUSINESS ACCOUNTS

      08:24 – New RECEIVE ADVERTISING filter for the Business Accounts view. PURCHASE/SALE DOCUMENTS.

      08:45 – Modify the status of the Purchase/Sale Documents.

      10:05 – Total sums in the view of Documents Issued, Received and Others.

      10:22 – Create a Group of Delivery Notes manually.

      11:07 – Show supplier data in the Corrective Invoices.

      11:23 – Generate cancellation of Deposits and Amortization in changes of Owner.

      BILLING

      12:49 – Non-Payment Cutoff and Line Reactivation Functionality for ZTE OLTs.

      WORK FLOWS

      13:08 – Use Categories and Subcategories in Workflows.

      13:57 – Stay/Request a Workflow.

      15:29 – Mark Incidents as completed only when the task has been executed.

      TECHNICAL MENU

      16:02 – New Incident: Assign DHCP MAC detected in OLT.

      16:42 – ZTE ONT integration and compatibility for ADAMO.

      16:57 – Speed synchronization of service ports with the Rate assigned in ZTE OLTs.

      17:30 – Support for provisioning the Nucom NJ-6R Pro router using the TFTP protocol.

      PERMITS

      17:50 – Permission to view Incidents only from Workflows.

      18:16 – Permission to edit any Workflow.

      18:47 – Permission to delete or duplicate Events.

      SERVERS

      19:21 – Sending mailings using an SMTP mail server.

      TELEPHONY

      20:27 – Optimization for Call Surpluses (faster import).

      Read More »New version ISP Management 5.2

      New version ISP Management 5.1

        On our YouTube channel you can check out the new version of our ISP Management v5.1 software.

        We updated our ISP Management software for operators to the new version 5.1, highlighting three important new features:

        • As a main novelty, a new functionality has been developed to improve, optimize and streamline the SENDING OUR INVOICES IN MASS FORM. Now, clients will receive in their email a link to view online and download (if they wish) the corresponding invoice, at the same time that we delete the attached file from the email. With this we managed to improve our spam rate, as well as more speed in sending our emails.
        • The second novelty is that our users already have a new DOCUMENT TEMPLATE, which accommodates the Regulations of Order CTE/711/2002, of March 26, which determines the conditions that must be met by the entities providing the telephone consultation service on subscriber numbers, to which the telephone code 118xx is attributed. , and which came into force on October 28, 2023.
        • Finally, the third novelty has to do with the COURIER DELIVERY, since now, our clients will be able to receive the messages we send them in the language that we have previously configured in their client file.

        In addition, in this new version, you can find new features and improvements in the following sections:

        MANAGEMENT

        01:45 – Export the view of POS charges to a file.

        API's

        02:09 – Integration of the VenusCAS and GOSPELL TV platforms.

        03:09 – New Fiber Incidents for PTV TELECOM.

        03:22 – Change of owner for CABLEMÓVIL.

        03:59 – Rate change with the possibility of adding promotions for CABLEMÓVIL.

        CONTRACTS

        04:41 – Operator rate change via API from the Service.

        04:57 – Mass import Discounts / Charges via file.

        05:45 – Link Client Device in the rate change of a Service.

        06:09 – Transfers from pre-client to client and from pre-contract to contract separately.

        BUSINESS ACCOUNTS

        06:36 – Mandatory fields in the customer address. PURCHASE/SALE DOCUMENTS

        06:56 – Create a new Ticket from a Purchase/Sale Document.

        BILLING

        07:46 – Add a link to view/download the invoice in bulk invoice emails, eliminating the attachment.

        08:23 – Duplicate Billing Series.

        WORK FLOWS

        08:44 – Unlink events from a Workflow / Ticket.

        09:34 – New automatic process task “Generate Invoicing (Delivery Note/Deposit) and process Documents”.

        POINTS MANAGEMENT

        10:15 – Notify the user when consolidating points.

        TECHNICAL MENU

        10:50 – Improved error messages for sending notifications to clients connected to a node.

        11:45 – GIS Module: New icon for Junction Boxes.

        12:01 – New permissions to show the Radius tab and restart ALBENTIA devices.

        12:20 – Show the DCHP MikroTik server in the IP drop-down menu of the Client Device.

        13:42 – Detailed error messages for GPON registrations.

        14:01 – Massively unlink ONTs connected to an OLT.

        14:29 – Improvements in the integration of ZTE devices.

        NOTIFICATIONS

        14:52 – Informative message for creating a valid password.

        15:13 – Exclude users from mentions.

        16:13 – Sending Messages in the client's configured language.

        PERMITS

        17:44 – New Permission for two-step verification (2FA).

        18:47 – Call history for Agents.

        DOCUMENT TEMPLATES

        19:19 – New template for Telephony Regulations, which complies with Order CTE/711/2002, of March 26 (Telephone consultations 118xx).

        20:00 – Document Templates with “checkbox” type fields marked by default.

        HR

        20:30 – Improvements for Event Management in HR.

        TELEPHONY

        21:43 – Telephony Closure on different dates for different operators.

        23:14 – Inclusion of Additional Files for DDI's.

        TICKETS

        23:35 – Add attachments to Tickets and pin/unpin Notes on them.

        24:30 – New “Contract Category” field to filter in the Tickets view.

        Read More »New version ISP Management 5.1

        New version ISP Management 5.03

          On our YouTube channel you can check out the new version of our ISP Management software v5.03.

          We updated our ISP Management software for operators to the new version 5.03. On this occasion we highlight two important developments:

          • The first is found in the DOCUMENTARY MANAGEMENT, since we have re-designed everything related to the TEMPLATES MAINTENANCE, as well as increased functionality. Now, we have a preview of all the templates available that we can use to personalize all our documents. These templates will progressively increase with more modern and current designs, and we have made their use easier, since with just the click of a button we can add them to our documents that we are going to use with ISP Gestión.
          • The second novelty has to do with the TECHNICAL MENU, since we added the power functionality send a notification (email or sms) to clients connected to a DHCP Server or a PPPoE server. Also, and to increase operability, we added the possibility of filtering the clients of an OLT to notify exclusively those of a PON card or port.

          In addition, in this new version, you can find new features and improvements in the following sections:

          MANAGEMENT

          01:50 – Preview the Document Template from the series settings.

          02:04 – In the POS Collections view, show the document number charged.

          02:22 – Add the “PRECONTRACT” label in the Services view.

          02:37 – Show the user who made the payment with a Card or virtual POS.

          STORE

          03:06 – New module to control the Expiration of Articles and their revisions.

          API's

          05:24 – Integration of automatic processes with the MINISTR TV API.

          05:52 – Show the installation address in Services and Flows for GOLIX.

          06:13 – Show the errors returned by the GOLIX API.

          06:37 – Creation of Tasks for scheduled changes in GOLIX.

          07:02 – Automatic selection of the KRILL API for new contracts.

          07:24 – TEST button for APIs without option to check your connection.

          CALENDAR

          07:47 – Be able to deactivate Event Category.

          08:03 – Add Ticket data to Events.

          CONTRACTS

          08:28 – Transfer Services to new Contracts if they are not included in the new Rate.


          09:02 – Show Processing User in the Contracts view.

          09:23 – Import line to new Share GB contract.

          10:12 – Radius connection failure notice when recharging the Bonus.

          10:49 – Configure default sender for SMS document notifications.

          CLIENT DEVICES

          11:13 – New ADAMO tab for Client Devices.

          DOCUMENTS OF PURCHASE / SALE

          11:40 – Possibility of adding Tracking in completed Purchase/Sale Documents.

          11:58 – Allocation of Points for Purchase/Sale Documents.

          BILLING

          12:29 – Collect Advances through virtual POS.

          13:10 – Cancellation of POS charges.

          PRESENCES

          13:43 – Show Users who have made trips with fleet vehicles.

          TECHNICAL MENU

          14:09 – Send a notification (email / SMS) to clients connected to a DHCP or PPPoE server.

          16:03 – New “Print” button for the GIS module merger chart.

          16:23 – Show error message if ACS Profiles to clone are not found.

          16:57 – Added compatibility with Huawei XGPON cards.

          17:11 – Autocomplete the Radius Pool on Client Devices when selecting the Node.

          OPERATORS

          18:36 – Before deleting an Operator, show a notice and link to the Rates that are associated with it.

          CUSTOMER PANEL

          19:06 – Show the name of the person who created the Ticket.

          19:27 – Direct access to the Add New Comment block.

          19:52 – View consumption in real time for the CABLEMÓVIL operator.

          DOCUMENT TEMPLATES

          20:11 – Preview of all Document Templates and customization of them.

          RATES

          21:28 – Add alternative profile for ALBENTIA rates.

          TICKETS

          21:58 – Automatic selection of the signature for sending emails from a Ticket.

          Read More »New version ISP Management 5.03

          New version ISP Management 5.02

            On our YouTube channel you can check the new version of our software ISP Gestión v5.02. In addition, we introduce the 2FA double authentication verification for the access login.

            We updated our ISP Management software to the new version 5.02. We highlight as the main novelty for this version the TWO-STEP VERIFICATION (2FA) during user login in ISP Gestión. With this new development we intend to minimize risks in your company, since cyberattacks are becoming more frequent and dangerous.
            As you probably already know, 2-step verification consists of activating a second authentication factor, to confirm that we are really an authorized user, thus providing an extra layer of security for your ISP Management system.

            0:37 – 2-step verification (2FA).

            In addition, in this new version, you can find new features and improvements in the following sections:

            MANAGEMENT

            02:03 – Do not allow the creation of Contracts to clients included in the Black List.

            STORE

            03:18 – Carry out Warehouse transfers with pending destination.

            API's

            04:36 – Restart Adamo's ONT from Contracts.

            05:12 – Portability of Share GB contracts through API for the operator CableMóvil.

            NOTICES

            05:40 – Add sender's email in our messaging.

            CALENDAR

            06:13 – Include the international prefix of the contact telephone number in an Installation event.

            CONTRACTS

            06:36 – Advocacy to create a data voucher for the operator Aire Networks.

            07:07 – Options to bill a SIM card in contracts marked as “Do not bill”.

            07:59 – Consult from a Contract the articles in Deposit of the same.

            08:14 – Add charge or discount on a bond from the Commercial Account.

            WORK FLOWS

            09:19 – Assign a recurring Flow to a User or Department.

            10:15 – import Estimates in the invoicing of a Work Flow.

            CUSTOMER PANEL

            11:52 – New Openpay payment method for pending invoices from the Customer Panel.

            12:50 – Choose the shipping method to recover the password of the Customer Panel.

            PERMITS

            13:36 – Delete events requested from HR.

            PRESENCES

            14:35 – See total time spent on a Ticket or Workflow directly, without accessing ISPresences.

            TICKETS

            15:01 – Notices in Tickets / Workflows.

            17:16 – Show an icon if a Ticket or Workflow has unresolved events with Notifications.

            18:18 – Optimized reading in a single column for Ticket notes.

            18:34 – New Ticket view filters: Marketing, Online Contracts and Customer Portal.

            Read More »New version ISP Management 5.02

            New version ISP Management 5.0

              On our YouTube channel you can check the new version of our software ISP Gestión v5.0. In addition, we introduce our new FTTH GIS module.

              We updated our ISP Management software to the new version 5.0. In this new version and after months of hard work and development, we present our FTTH GIS module, fully integrated and functional with ISP Management. With the FTTH GIS module we will be able to geolocate our network deployments, as well as all its linked elements.

              In addition, in this new version, you can find new features and improvements in the following sections:

              MANAGEMENT

              01:03 – Module to create rectifying invoices without having to choose one that has been created or registered in ISP Gestión.

              01:49 – Being able to modify the reference and/or date of a rectifying invoice created manually.

              02:02 – The possibility of changing the start date of a contract with pending portability is allowed.

              02:29 – New module so that negative purchase/sale documents cannot be manually created.

              03:02 – Calculation of the costs of a contract based on its compound rate, instead of the services that comprise it.

              03:27 – Generate VIDSigner signature reports at any time and document status.

              03:44 – New form of PayU Latam collection for Cashier and Customer Panel.

              05:17 – Recharges from the Customer Panel with PayU.

              05:48 – For the use of the Tarificador, it will be possible to add diverse lines of tariffs and services.

              06:01 – Configure the possibility of sending a message to a client when their services are reactivated after a cut or ban.

              06:39 – Generate corrective invoice for the cancellation of a recharge, in order to avoid jumps or gaps in the numbering.

              STORE

              07:10 – Create regularization for an item after it goes through RMA, as well as optimize the related processes.

              API's

              07:32 – New features for the Lemonvil Resmes API.

              07:50 – Mobile line registration directly in the operator's API.

              CONTRACTS

              08:25 – Consultation of home coverage for our own fiber infrastructure.

              08:54 – Errors returned by the Adamo API are displayed using a descriptive message.

              BILLING

              09:08 – Calculation of the cost of incoming calls for the DDI's that we want.

              10:41 – Establish the sender of the mail for a notice due to cut off due to non-payment.

              WORK FLOWS

              11:10 – New module to directly assign a user to a flow at the time of its processing.

              TECHNICAL MENU

              11:57 – Show Krill CPE status on the Client Device.

              12:20 – Check to ask if we want to delete a team after review.

              12:49 – Improvements in Nodes / Services for Network equipment.

              13:18 – New PPPoE user graph in Dashboard and optimization of services so that they can be carried out on a scheduled basis.

              TELEPHONY

              14:01 – Import of the monthly CDR's manually for the fixed Cablemovil operator.

              Read More »New version ISP Management 5.0

              New version ISP Management 4.51

                On our YouTube channel you can check the new version of our software ISP Gestión v4.51.

                News and improvements in the following sections of our software:

                MANAGEMENT

                00:23 – Do not group effects of different types of operations regardless of the type of your invoice.

                01:11 – For Cash collections, possibility of exporting in CSV format.

                01:27 – Configure Departments as Not Active.

                02:06 – Show the new owner (customer) assigned for changes of owner in the old contract.

                02:25 – For Budgets, if Rates are included, the trade name will be shown instead of the name of the rate.

                02:39 – New field in mailings to add emails manually.

                STORE

                03:31 – Import serial numbers by file.

                API's

                03:57 – New API for the Likes Telecom operator, with which we can import CDRs.

                NOTICES

                04:30 – New NIF and Invoice Date variables to add to our shipments.

                CALENDAR

                05:01 – From the Installation Calendar, in an Installation Flow, show the customer's mobile phone.

                ACCOUNTING

                05:19 – New accounting link for the miConta software.

                BUSINESS ACCOUNTS

                05:44 – Configure the Category as mandatory at the time of a new Commercial Account registration.

                SENDING INVOICES

                06:36 – New Language filter for printing or sending invoices by email.

                BILLING

                07:14 – For the pre-invoicing of installments, in the generated CSV file, a new column is shown with the payment method.

                WORK FLOWS

                07:42 – Being able to create a new event in a user's calendar from a Workflow.

                TECHNICAL MENU

                08:53 – A new field has been added to modify Wi-Fi passwords of the Client Device.

                09:32 – Do not block a DHCP user if the authentication mode is DHCP+Radius.

                10:47 – Possibility of assigning a Radius pool to a specific user.

                11:12 – AP / PTP configuration to diagnose if they are working correctly.

                13:28 – New display for Nodes.

                PERMITS

                14:07 – For POS, new permission to block price changes in a POS item (also in Purchase/Sale Documents).

                TELEPHONY

                15:03 – Being able to filter calls by entering any past date as the start date, regardless of the configured Telephone Closing.

                15:36 – Schedule the import of CDR's individually and according to the file uploads of each operator.

                TICKETS

                16:30 – Configure an auto-refresh for the Tickets view from Kanban and add a sound alert for new tickets from the same view.

                17:17 – Notes or notes may be added to the Tickets.

                18:16 – Configure the possibility of reopening a Ticket.

                18:53 – New filter to search for Tickets without an assigned user.

                19:08 – For a Ticket whose client is of unknown origin, we can automatically assign your contact information to one of our already created clients.

                Read More »New version ISP Management 4.51

                New version ISP Management 4.50

                  On our YouTube channel you can check the new version of our software ISP Gestión v4.50.

                  PRENOTE: Due to a bug, the video says v4.41, when it should actually show v4.50.

                  News and improvements in the following sections of our software:

                  MANAGEMENT

                  00:23 – Warning message if the "Grace Days" button does not appear for the cut-off due to non-payment.

                  00:49 – Manual ban for clients (only for visual information).

                  01:59 – Calculate contract costs for Composite Rates.

                  02:33 – Do not allow collections with an amount greater than that of the pending bills.

                  04:18 – Sending a payment link to the Redsys platform for pending invoices.

                  05:42 – Divide the permission between the manual creation and the automatic generation of invoices, to avoid jumps in their numbering.

                  06:58 – Do not allow the creation of negative documents in automatic processes.

                  07:40 – Sending all kinds of documents that require a signature via SMS, email or certifying API (if available).

                  API's

                  08:14 – Added Incofisa Scoring Incidents (probability of customer default).

                  09:27 – Renaming of some operators.

                  09:42 – For mailings, a new configurable field “Sender Mail”.

                  10:04 – Multi-server Krill.

                  NOTICES

                  10:59 – Differentiation between Notices to Users and Notices to Clients for Tickets.

                  11:43 – Being able to group Notifications in a single pop-up notice and being able to reflect Notifications for linked Tickets and Flows.

                  CONTRACTS

                  13:02 – Massive external portability of lines.

                  13:54 – New section for Pre-contracts in low.

                  MAIL

                  14:22 – Choice of outgoing mail server for messages related to the signing of documents.

                  WORK FLOWS

                  14:53 – Configure Headquarters as mandatory for Flows.

                  15:52 – For the Composite Flows that remain incomplete, being able to continue with their creation.

                  REPORTS

                  16:26 – Add in the CDR reports, the operators that have days without calls.

                  MARKETING

                  16:42 – For ad campaigns, a column has been added with the date and time of the last comment on the ticket (if it exists).

                  TECHNICAL MENU

                  17:10 – Improvements over Anvimur V2.

                  17:34 – Preview the PPPoE password in Client Devices view (only for super-users).

                  17:58 – Show by means of a color graph, the RX optical power for ont's Huawei, as well as edit the SSID via ACS.

                  CUSTOMER PANEL

                  18:45 – Configure the interval of years of the invoices to be displayed in the Customer Panel.

                  PERMITS

                  20:01 – Add permission to reactivate banned clients.

                  20:38 – Permission to modify the price of a line in the body of a Purchase/Sale Document.

                  PRESENCES

                  21:15 – Allow the signing of users in Tickets and Flows that are not employees in the company.

                  SECURITY

                  22:04 – Show alert when logging in if the password does not meet the minimum security requirements (both for ISP and for the Client Area). Also, a login attempt counter has been added to prevent brute force attacks.

                  SIM

                  22:55 – Limit SIM cards by Agent and by Warehouse.

                  SYSTEM

                  23:32 – Optimization of the pdf generation process for the detail of calls in Invoices and Contracts.

                  TELEPHONY

                  23:47 – For switchboards, from the DDI when indicating a switchboard or removing it, ask if we want to register the DDI or delete it (as long as it is in active service).

                  24:42 – Configure the blocking of the queries for the Telephony Pre-invoicing while the import process lasts through Scheduled Task.

                  TICKETS

                  25:54 – For the auto-responses of the tickets, we can configure different periods of time, and can also discriminate by different days and hours, as well as by Centers and Work Shifts.

                  27:04 – Add emails from a ticket to people who do not participate directly in it, but who we want to notify.

                  28:25 – Associate the status of the ticket to be marked as resolved automatically.

                  Read More »New version ISP Management 4.50

                  New version ISP Management 4.40

                    On our YouTube channel you can check the new version of our software ISP Gestión v4.40.

                    News and improvements in the following sections:

                    MANAGEMENT

                    00:22 – Save the state of the services of a telephone line before the cut due to non-payment.

                    01:08 – Register SIM cards by scanning them from a mobile or tablet, as well as using a CSV file.

                    02:06 – Filtering by operator in the mass deletion of SIM cards.

                    02:15 – New importer of telephone rates.

                    02:25 – Visual aids to correctly import call surpluses.

                    02:49 – In Recharges, a new field 'Collection method for the Customer Panel'.

                    03:17 – Possibility of invoicing contracts for the number of months we want.

                    04:19 – Review, improvement and optimization of contract and pre-contract permits.

                    04:30 – In contracts with changes of owner, the source contract code has been added in observations.

                    04:43 – For Agent commissions, two new options: Calculation of commission for profit and Do not include discounts / single fee charges.

                    05:03 – Scheduled task to remember contracts pending signing.

                    05:53 – In the Tickets, configure the display of contracts and pre-contracts in low.

                    06:11 – Link a shared Dropbox folder with ISP Document Management, for file sharing.

                    07:12 – If a user has worked overtime, notify the user and the authorized HR users.

                    08:19 – Possibility of duplicating Tickets.

                    08:58 – Direct access for customers with grace days or banned.

                    STORE

                    09:26 – For POS sales, if the item is in a different warehouse than the one in the header, a visual alert will be displayed.

                    09:37 – Export in CSV file all the serial numbers of a certain article.

                    ISP STORAGE

                    09:53NOVELTY!! – Document management through NFS (Network File System), to free up disk space on your ISP instance.

                    API's

                    10:31 – ADAM. Added a representative field for companies.

                    10:47 – 1S2U. New platform for sending SMS.

                    11:13 – FINETWORK. Consultation of fiber coverage and visualization of rates by street.

                    NOTICES

                    12:07 – For Agents, new notice when a pre-contract is transferred to a contract.

                    TECHNICAL MENU

                    12:36 – History of movements by serial number and MAC in the Client Devices.

                    12:47 – New Incident “Massive registration in Radius of equipment with contract and active service”.

                    13:03 – When registering a device in Radius, Fiber (Kiwi or Adamo), if the client is banned, block the device.

                    13:16 – New button to refresh the Discovered ONT view.

                    AGENT PANEL

                    13:33 – New configuration for the Agent Panel: default, customization and updating of various permissions.

                    14:46 – Creation of tickets from the Agent Panel.

                    PRESENCES

                    15:03 – Automatic signing when entering Flows / Tickets and not allowing signing in a ticket or flow if we have already signed in another, to avoid duplicate signings.

                    Read More »New version ISP Management 4.40

                    New version ISP Management 4.39

                      On our YouTube channel you can check the new version of our ISP Management v4.39 software.

                      News and improvements in the following sections:

                      MANAGEMENT

                      00:27 – Choose default payment method for sales credits.

                      01:07 – Possibility of commissioning contracts, even if they are billed to the agent.

                      01:37 – Identify a customer by phone number when capturing tickets, as well as decide if it will be shown in the customer panel by default.

                      02:03 – Export remittances in CSV format.

                      02:18 – When selecting a document for Sending External Documents, only files in PDF format will be displayed.

                      02:33 – Generate an entry for each bill return, individually for each customer and bill returned.

                      03:02 – Single installments in commissions (compatible with recurring commissions).

                      03:26 – Filter by status in marketing campaigns.

                      03:36 – Activate / Deactivate Stores.

                      04:10 – Integration with the Ticketbai platform of the three Foral Haciendas of the Basque Country.

                      05:02 – In the tickets, the comments not added will be added directly when we save the ticket (it will not be necessary to click on “Add comment”).

                      05:20 – Not being able to create invoices with a different date than the day the invoice is created (so that all invoices are consecutive in date).

                      STORE

                      06:22 – Scan the serial number using the camera of the mobile or tablet in the incident of Associate Client Device.

                      API's.

                      06:56 – Add incidents from the Xtratelecom Community operator for workflows.

                      07:09 – Add additional shared bonus for the operator Xtratelecom Móvil (Community).

                      07:19 – For the operator Alea (Felix), we can transfer the custom SSID of the router when creating a new client.

                      07:34 – Show real-time consumption of the Lemonvil operator.

                      NOTICES

                      07:42 – Add the customer code in the ticket creation/modification message and in the activation, modification and closure of flows.

                      08:02 – Add variables in the Subject field for sending a notice to the company regarding contracts signed online or in person.

                      08:34 – Send email to the company when an Agent creates a new client or a new contract.

                      08:54 – Being able to register packs directly in the Agent/Operator panel (integrated with the previous notice).

                      09:30 – Configuration and sending of SMS to the client advising of the expected date of its portability.

                      TECHNICAL MENU

                      10:10 – New incident «Create Client Device».

                      10:21 – Compulsory node for teams.

                      10:43 – Visual improvements in the Network Equipment Diagnosis block.

                      PERMITS

                      11:03 – Add a specific permission to be able to modify the cancellation date of contracts and services.

                      TELEPHONY

                      11:43 – Added a search engine by associated DDI for Trunks.

                      11:55 – It is not allowed to create or modify a Trunk with blank spaces in its name.

                      12:06 – Possibility of mass deletion of SIM cards.

                      Read More »New version ISP Management 4.39

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