ispgestion
Cloud computing solution
ISP Management is a SaaS application (Software as a Service) hosted in data centers with high redundancy and availability, which guarantees access to the application 24 hours a day, 365 days a year. Its base infrastructure provides us with features such as:
- Increased capacity immediate storage.
- Full control over the data. A backup continuous data on their own servers.
- No need to invest in hardware.
- Pay per use monthly.
- accessible for any device and from any Place of the world, needing only one Internet connection.
Telephone administration
ISP Gestión integrates an advanced system to manage the telephony of its clients and includes support for multiple types of switchboards and different providers.
- Import CDRS automatic, by DB, API, FTP, STPF, SPC, HTTP.
- API connection with the main telephony providers: It merges in a single platform the management of new mobile registrations, portability, service activation, etc. all directly in ISP Gestión without the need to enter the provider's platform.
- Grouping of telephone destinations.
- Flat rates, management IDD, Trunk IP, etc.
- call history of your customers. Each client has the possibility of consulting their telephone consumption in the client area.
- Air Networks
- Xtra Telecom Mobile
- Fixed Xtra Telecom
- PTV Telecom
- LCRcom
- Lemonvil
- Sewan (Sophia)
- Finetwork
CDR DOWNLOAD (among others)
- Ubunet
- Alisys
- Imatel
- Opencable
- Siptize
- The Telecom Boutique
- Elastik
- Asterisk
- Oirtel
- World Comms
- Carrier Enabler
- samenet
- IvozProvider
- FreePBX
Access control and security
ISP Gestión controls each access and each modification of the data that is made in the application through an Internal Audit module. The application has been devised for use by different departments, allowing to create user roles with different levels of access.
- Multiple accesses per user without additional charges.
- Independent authorization to each user to view/modify only authorized information.
- Ensures security in data access, allowing assign permissions by department and / or by user.
- It allows identify who accesses it, when a modification has been made or some data has been deleted, etc.
- Cash control by stores.
Accounting and billing
- Generation of remittances through files Know. Comprehensive cash management.
- Agents, zones and liquidation of commissions.
- Store and relate any document/file with any object of your management system: customers, suppliers, invoices, delivery notes, orders, collections, payments, accounting entries, etc.
- Sending of Invoices massive.
- Tasks scheduled for court for non-payment.
- Accounting link with various programs: A3Conta, Aplifisia, Contaplus, Contasol, Eurowin, ExactSoftware, Contasen, ClassicConta6, Conta3, ContaplusASCII, Golden Soft, NCS, ODOO, SAGE200, Sitelec and XgestEVO.
Management returned receipts: Possibility of adding an additional charge to receipts to be charged again. Sending notification email and SMS to claim the debt. Connection via API with Aunna IT.
Technical management of network devices
ISP Gestión has been devised by and for ISP, so the technical management of its network devices is present with support for an increasing number of manufacturers.
- Monitoring and full control over the devices on your network.
- Record of client devices and obtaining values from them in real time.
- Compatible with different provisioning system of your devices using TR069.
- Integration with multiple servers Radius to control the connection of your clients.
- Alerts in real time.
- statistics for each network node/device, (resource consumption, latency, traffic, signals, etc.).
- History of use and maintenance made on each team.
- Module Optical fiber: ONT and OLT provision (Huawei and Televes).
- Self-provisioning FTTP devices.
- Connection with:
- Lyntia
- Alea (Happy, Golix, Xema)
- Anvimur
- Kiwi / Phicus
Work planning
ISP Gestión facilitates the planning of the daily work of the company with tools to organize time efficiently:
- Diary complete, with event management, planning and task management.
- Section from news, where each user can make publications and define for whom they are visible (clients, departments, etc.).
- By managing chores, you can plan your processes (installations, assists, breakdowns, etc.).
- Multi-user calendar and subscription from the Internet.
- Automatic ticket generation through your email. IMAP.
- HR Calendar From the program you can take control of all Human Resources issues. The worker will request his vacations, absences, etc. from the platform and the staff with permissions to do so will accept or deny the requests.
- Installation calendar: There is a specific agenda to keep track of the installations, with the aim of facilitating the appointment with the client for the time of installation for the personnel who carry out the contracts. From this it will be possible to manage installation events, by zones and different installers.
- At the internal level of the company, the software has a specific transfer module: ISPresences. With this module, all workers will have the tool available to use it, in order to control the attendance and activity of each of our employees.
WAREHOUSE AND STOCK CONTROL
ISP Gestión will also control the stock of its products in its different warehouses and will facilitate the management of its inventories.
- Management warehouse: Control your product in detail, allowing it to be classified according to properties and characteristics.
- Accounting warehouse: Your warehouses are always valued at the accounting level. It accounts for all kinds of related documents: delivery notes, inventories, etc.
- Control of traceability complete of products, change of location, inputs and outputs.
- Article management by serial numbers, inventories and regularizations.
- RMA. Equipment review.
customer area
At the time you hire ISP Management, you will have a web portal where end customers can access and perform different types of actions:
- Your customers will be able to consult their invoices, as well as make payment via virtual POS, if they had any pending invoice. If it were banned, if Radius was connected, the service would be restored automatically.
- Online document signing, the client will be able to sign contracts or other documents from this platform without having to do it physically.
- Consumption of telephony.
- Inform your customers news, promotions, etc. through the News section integrated in the application.
- MOBILE APP personalized. ISPGestión has the development of a mobile application, which
Your end customer will be able to install on your device and through which you will be able to consult all
the above data. In addition, the operator can send notifications and publish news, offers, rates, etc.
