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Incoming call cost

    With this module, we can establish and control the cost of incoming calls in the DDI that we configure.

    GIS module for FTTH

      This advanced module will allow operators to geolocate their FTTH deployments, being fully integrated with ISP Gestión.

      New version ISP Management 4.51

        On our YouTube channel you can check the new version of our software ISP Gestión v4.51.

        News and improvements in the following sections of our software:

        MANAGEMENT

        00:23 – Do not group effects of different types of operations regardless of the type of your invoice.

        01:11 – For Cash collections, possibility of exporting in CSV format.

        01:27 – Configure Departments as Not Active.

        02:06 – Show the new owner (customer) assigned for changes of owner in the old contract.

        02:25 – For Budgets, if Rates are included, the trade name will be shown instead of the name of the rate.

        02:39 – New field in mailings to add emails manually.

        STORE

        03:31 – Import serial numbers by file.

        API's

        03:57 – New API for the Likes Telecom operator, with which we can import CDRs.

        NOTICES

        04:30 – New NIF and Invoice Date variables to add to our shipments.

        CALENDAR

        05:01 – From the Installation Calendar, in an Installation Flow, show the customer's mobile phone.

        ACCOUNTING

        05:19 – New accounting link for the miConta software.

        BUSINESS ACCOUNTS

        05:44 – Configure the Category as mandatory at the time of a new Commercial Account registration.

        SENDING INVOICES

        06:36 – New Language filter for printing or sending invoices by email.

        BILLING

        07:14 – For the pre-invoicing of installments, in the generated CSV file, a new column is shown with the payment method.

        WORK FLOWS

        07:42 – Being able to create a new event in a user's calendar from a Workflow.

        TECHNICAL MENU

        08:53 – A new field has been added to modify Wi-Fi passwords of the Client Device.

        09:32 – Do not block a DHCP user if the authentication mode is DHCP+Radius.

        10:47 – Possibility of assigning a Radius pool to a specific user.

        11:12 – AP / PTP configuration to diagnose if they are working correctly.

        13:28 – New display for Nodes.

        PERMITS

        14:07 – For POS, new permission to block price changes in a POS item (also in Purchase/Sale Documents).

        TELEPHONY

        15:03 – Being able to filter calls by entering any past date as the start date, regardless of the configured Telephone Closing.

        15:36 – Schedule the import of CDR's individually and according to the file uploads of each operator.

        TICKETS

        16:30 – Configure an auto-refresh for the Tickets view from Kanban and add a sound alert for new tickets from the same view.

        17:17 – Notes or notes may be added to the Tickets.

        18:16 – Configure the possibility of reopening a Ticket.

        18:53 – New filter to search for Tickets without an assigned user.

        19:08 – For a Ticket whose client is of unknown origin, we can automatically assign your contact information to one of our already created clients.

        Read More »New version ISP Management 4.51

        Rate Promotions

          A few steps in our application will allow us to easily create and assign promotions in new contracts.

          Create recurring Workflows

            Generate Workflows that will be created automatically over time following some parameters to configure.

            Duplicate Tickets

              This module will allow you to duplicate tickets, being able to configure the initial message or comment, according to your specific needs.

              Create Ticket by phone number

                Automatic creation or opening of a Ticket if, when sending an e-mail to a client, we indicate their telephone number in the subject of the e-mail.

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