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New version ISP Management 4.51

    On our YouTube channel you can check the new version of our software ISP Gestión v4.51.

    News and improvements in the following sections of our software:

    MANAGEMENT

    00:23 – Do not group effects of different types of operations regardless of the type of your invoice.

    01:11 – For Cash collections, possibility of exporting in CSV format.

    01:27 – Configure Departments as Not Active.

    02:06 – Show the new owner (customer) assigned for changes of owner in the old contract.

    02:25 – For Budgets, if Rates are included, the trade name will be shown instead of the name of the rate.

    02:39 – New field in mailings to add emails manually.

    STORE

    03:31 – Import serial numbers by file.

    API's

    03:57 – New API for the Likes Telecom operator, with which we can import CDRs.

    NOTICES

    04:30 – New NIF and Invoice Date variables to add to our shipments.

    CALENDAR

    05:01 – From the Installation Calendar, in an Installation Flow, show the customer's mobile phone.

    ACCOUNTING

    05:19 – New accounting link for the miConta software.

    BUSINESS ACCOUNTS

    05:44 – Configure the Category as mandatory at the time of a new Commercial Account registration.

    SENDING INVOICES

    06:36 – New Language filter for printing or sending invoices by email.

    BILLING

    07:14 – For the pre-invoicing of installments, in the generated CSV file, a new column is shown with the payment method.

    WORK FLOWS

    07:42 – Being able to create a new event in a user's calendar from a Workflow.

    TECHNICAL MENU

    08:53 – A new field has been added to modify Wi-Fi passwords of the Client Device.

    09:32 – Do not block a DHCP user if the authentication mode is DHCP+Radius.

    10:47 – Possibility of assigning a Radius pool to a specific user.

    11:12 – AP / PTP configuration to diagnose if they are working correctly.

    13:28 – New display for Nodes.

    PERMITS

    14:07 – For POS, new permission to block price changes in a POS item (also in Purchase/Sale Documents).

    TELEPHONY

    15:03 – Being able to filter calls by entering any past date as the start date, regardless of the configured Telephone Closing.

    15:36 – Schedule the import of CDR's individually and according to the file uploads of each operator.

    TICKETS

    16:30 – Configure an auto-refresh for the Tickets view from Kanban and add a sound alert for new tickets from the same view.

    17:17 – Notes or notes may be added to the Tickets.

    18:16 – Configure the possibility of reopening a Ticket.

    18:53 – New filter to search for Tickets without an assigned user.

    19:08 – For a Ticket whose client is of unknown origin, we can automatically assign your contact information to one of our already created clients.

    Read More »New version ISP Management 4.51

    Rate Promotions

      A few steps in our application will allow us to easily create and assign promotions in new contracts.

      Create recurring Workflows

        Generate Workflows that will be created automatically over time following some parameters to configure.

        Duplicate Tickets

          This module will allow you to duplicate tickets, being able to configure the initial message or comment, according to your specific needs.

          Create Ticket by phone number

            Automatic creation or opening of a Ticket if, when sending an e-mail to a client, we indicate their telephone number in the subject of the e-mail.

            Create new User

              Easy process to create new users who will have access to the application.

              New version ISP Management 4.50

                On our YouTube channel you can check the new version of our software ISP Gestión v4.50.

                PRENOTE: Due to a bug, the video says v4.41, when it should actually show v4.50.

                News and improvements in the following sections of our software:

                MANAGEMENT

                00:23 – Warning message if the "Grace Days" button does not appear for the cut-off due to non-payment.

                00:49 – Manual ban for clients (only for visual information).

                01:59 – Calculate contract costs for Composite Rates.

                02:33 – Do not allow collections with an amount greater than that of the pending bills.

                04:18 – Sending a payment link to the Redsys platform for pending invoices.

                05:42 – Divide the permission between the manual creation and the automatic generation of invoices, to avoid jumps in their numbering.

                06:58 – Do not allow the creation of negative documents in automatic processes.

                07:40 – Sending all kinds of documents that require a signature via SMS, email or certifying API (if available).

                API's

                08:14 – Added Incofisa Scoring Incidents (probability of customer default).

                09:27 – Renaming of some operators.

                09:42 – For mailings, a new configurable field “Sender Mail”.

                10:04 – Multi-server Krill.

                NOTICES

                10:59 – Differentiation between Notices to Users and Notices to Clients for Tickets.

                11:43 – Being able to group Notifications in a single pop-up notice and being able to reflect Notifications for linked Tickets and Flows.

                CONTRACTS

                13:02 – Massive external portability of lines.

                13:54 – New section for Pre-contracts in low.

                MAIL

                14:22 – Choice of outgoing mail server for messages related to the signing of documents.

                WORK FLOWS

                14:53 – Configure Headquarters as mandatory for Flows.

                15:52 – For the Composite Flows that remain incomplete, being able to continue with their creation.

                REPORTS

                16:26 – Add in the CDR reports, the operators that have days without calls.

                MARKETING

                16:42 – For ad campaigns, a column has been added with the date and time of the last comment on the ticket (if it exists).

                TECHNICAL MENU

                17:10 – Improvements over Anvimur V2.

                17:34 – Preview the PPPoE password in Client Devices view (only for super-users).

                17:58 – Show by means of a color graph, the RX optical power for ont's Huawei, as well as edit the SSID via ACS.

                CUSTOMER PANEL

                18:45 – Configure the interval of years of the invoices to be displayed in the Customer Panel.

                PERMITS

                20:01 – Add permission to reactivate banned clients.

                20:38 – Permission to modify the price of a line in the body of a Purchase/Sale Document.

                PRESENCES

                21:15 – Allow the signing of users in Tickets and Flows that are not employees in the company.

                SECURITY

                22:04 – Show alert when logging in if the password does not meet the minimum security requirements (both for ISP and for the Client Area). Also, a login attempt counter has been added to prevent brute force attacks.

                SIM

                22:55 – Limit SIM cards by Agent and by Warehouse.

                SYSTEM

                23:32 – Optimization of the pdf generation process for the detail of calls in Invoices and Contracts.

                TELEPHONY

                23:47 – For switchboards, from the DDI when indicating a switchboard or removing it, ask if we want to register the DDI or delete it (as long as it is in active service).

                24:42 – Configure the blocking of the queries for the Telephony Pre-invoicing while the import process lasts through Scheduled Task.

                TICKETS

                25:54 – For the auto-responses of the tickets, we can configure different periods of time, and can also discriminate by different days and hours, as well as by Centers and Work Shifts.

                27:04 – Add emails from a ticket to people who do not participate directly in it, but who we want to notify.

                28:25 – Associate the status of the ticket to be marked as resolved automatically.

                Read More »New version ISP Management 4.50

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