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New version ISP Management 5.3

    On our YouTube channel you can check out the new version of our ISP Management v5.3 software.

    We update our software #ISPManagement to the new version 5.3, for which we highlight two very significant new features with which we expand the range of operation of our software:

    1. As a main novelty, a new development to Relate Contracts, Tickets and Workflows to each other (00:46), in such a way that, in the event of any modification in any of them, the system will notify us if the others will be affected in any way.
    2. The second new feature is for the TTB API (00:21), to which we have added new functionalities.

    Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.3 of ISP Gestión.

    API's

    01:17 – Manual deregistration in ADAMO.

    NOTICES

    01:48 – Notification to the client of successful (or failed) POS payment of their invoices.

    02:28 – Sending communications from Workflows / Tickets.

    BUSINESS ACCOUNTS

    03:22 – Register different types of streets.

    03:36 – Show default invoices in Commercial Accounts.

    TECHNICAL MENU

    04:25 – Incidence for the massive configuration of equipment.

    05:00 – Mass restart incident of ONT's.

    CUSTOMER PANEL

    05:41 – Selection of invoices pending payment.

    TICKETS

    06:16 – “Reopened” status by default when reopening a new Ticket.

    06:44 – When duplicating Tickets, copy more data than the original (configurable).

    Read More »New version ISP Management 5.3

    ISP API Management as server

      Connect different ISP Management instances with the objective of linking clients and contracts from one company to another.

      v5.2 update

        On our YouTube channel you can check the update to version 5.2 of our ISP Management software.

        The new features and improvements are related to the following modules:

        BILLING

        00:32 – Selection of invoices pending payment from the Customer Panel.

        01:10 – Customize the position of the link for downloading the invoice.

        01:38 – Visual improvement for Deposit Cancellation documents.

        01:58 – Link to be inserted in the email / SMS for the payment of the returned Items.

        API's

        02:32 – Change of Association ISP operator rates.

        WORK FLOWS

        03:03 – Optimized monitoring of Main Flows and their associated flows.

        03:51 – Changes in the Process and Save functions (mobile version).

        TICKETS

        04:26 – Improvements in Ticket Email Management.

        Read More »v5.2 update

        New version ISP Management 5.2

          On our YouTube channel you can check out the new version of our ISP Management v5.2 software.

          We update our software #ISPManagement to the new version 5.2, highlighting three very significant new features with which we expand the range of operation of our software:

          1. As a main novelty, we have implemented the 2023 Digital Bonus at ISP Gestión (01:22). This bonus is part of the Digital Kit program, financed by the European Union – Next Generation and is intended to make a monthly reduction in the price of internet in homes, applying a significant discount. With this improvement in ISP Gestión, we will be able to easily manage said discount for those of our clients who are beneficiaries of the Bonus..
          2. Also and as a second novelty, we have developed a API for the interconnection of two or more ISP instances Management (04:49). By using this new API, we will be able to connect with other operators that also use ISP Gestión, in order to avoid duplication when entering the necessary data and make the contracting, downloading and monitoring of all the information more agile.
          3. And the third novelty has to do with the mailings for our clients (19:21), since now we can use for shipping (if we wish) a SMTP mail server instead of using the traditional API.

          Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.2 of ISP Gestión.

          MANAGEMENT

          01:22 – Management of the 2023 Digital Bonus (EU Next Generation Programme).

          STORE

          02:06 – Choice of destination Warehouse for Deposit cancellations.

          03:36 – Cancel several items in Deposits in the same document.

          04:13 – New OBSERVATIONS field for Warehouse movements.

          API's

          04:37 – New Incidents for LIKES TELECOM.

          04:49 – ISP Management as external API.

          05:48 – Creation of Contracts with e-SIM type cards (AIRE NETWORKS API).

          06:14 – New Incidents for the VENUSCAS TV platform.

          06:38 – Registration of cards for the GOSPELL TV platform.

          ACCOUNTING

          07:09 – Button to update the accounting accounts of the lines of a Purchase/Sale Document.

          CONTRACTS

          07:40 – New column to view documents signed using the MY RUBRIC API.

          BUSINESS ACCOUNTS

          08:24 – New RECEIVE ADVERTISING filter for the Business Accounts view. PURCHASE/SALE DOCUMENTS.

          08:45 – Modify the status of the Purchase/Sale Documents.

          10:05 – Total sums in the view of Documents Issued, Received and Others.

          10:22 – Create a Group of Delivery Notes manually.

          11:07 – Show supplier data in the Corrective Invoices.

          11:23 – Generate cancellation of Deposits and Amortization in changes of Owner.

          BILLING

          12:49 – Non-Payment Cutoff and Line Reactivation Functionality for ZTE OLTs.

          WORK FLOWS

          13:08 – Use Categories and Subcategories in Workflows.

          13:57 – Stay/Request a Workflow.

          15:29 – Mark Incidents as completed only when the task has been executed.

          TECHNICAL MENU

          16:02 – New Incident: Assign DHCP MAC detected in OLT.

          16:42 – ZTE ONT integration and compatibility for ADAMO.

          16:57 – Speed synchronization of service ports with the Rate assigned in ZTE OLTs.

          17:30 – Support for provisioning the Nucom NJ-6R Pro router using the TFTP protocol.

          PERMITS

          17:50 – Permission to view Incidents only from Workflows.

          18:16 – Permission to edit any Workflow.

          18:47 – Permission to delete or duplicate Events.

          SERVERS

          19:21 – Sending mailings using an SMTP mail server.

          TELEPHONY

          20:27 – Optimization for Call Surpluses (faster import).

          Read More »New version ISP Management 5.2

          Installation Calendar

            Carry out all the control and planning of the installations and repair work of your ISP.

            New version ISP Management 5.1

              On our YouTube channel you can check out the new version of our ISP Management v5.1 software.

              We updated our ISP Management software for operators to the new version 5.1, highlighting three important new features:

              • As a main novelty, a new functionality has been developed to improve, optimize and streamline the SENDING OUR INVOICES IN MASS FORM. Now, clients will receive in their email a link to view online and download (if they wish) the corresponding invoice, at the same time that we delete the attached file from the email. With this we managed to improve our spam rate, as well as more speed in sending our emails.
              • The second novelty is that our users already have a new DOCUMENT TEMPLATE, which accommodates the Regulations of Order CTE/711/2002, of March 26, which determines the conditions that must be met by the entities providing the telephone consultation service on subscriber numbers, to which the telephone code 118xx is attributed. , and which came into force on October 28, 2023.
              • Finally, the third novelty has to do with the COURIER DELIVERY, since now, our clients will be able to receive the messages we send them in the language that we have previously configured in their client file.

              In addition, in this new version, you can find new features and improvements in the following sections:

              MANAGEMENT

              01:45 – Export the view of POS charges to a file.

              API's

              02:09 – Integration of the VenusCAS and GOSPELL TV platforms.

              03:09 – New Fiber Incidents for PTV TELECOM.

              03:22 – Change of owner for CABLEMÓVIL.

              03:59 – Rate change with the possibility of adding promotions for CABLEMÓVIL.

              CONTRACTS

              04:41 – Operator rate change via API from the Service.

              04:57 – Mass import Discounts / Charges via file.

              05:45 – Link Client Device in the rate change of a Service.

              06:09 – Transfers from pre-client to client and from pre-contract to contract separately.

              BUSINESS ACCOUNTS

              06:36 – Mandatory fields in the customer address. PURCHASE/SALE DOCUMENTS

              06:56 – Create a new Ticket from a Purchase/Sale Document.

              BILLING

              07:46 – Add a link to view/download the invoice in bulk invoice emails, eliminating the attachment.

              08:23 – Duplicate Billing Series.

              WORK FLOWS

              08:44 – Unlink events from a Workflow / Ticket.

              09:34 – New automatic process task “Generate Invoicing (Delivery Note/Deposit) and process Documents”.

              POINTS MANAGEMENT

              10:15 – Notify the user when consolidating points.

              TECHNICAL MENU

              10:50 – Improved error messages for sending notifications to clients connected to a node.

              11:45 – GIS Module: New icon for Junction Boxes.

              12:01 – New permissions to show the Radius tab and restart ALBENTIA devices.

              12:20 – Show the DCHP MikroTik server in the IP drop-down menu of the Client Device.

              13:42 – Detailed error messages for GPON registrations.

              14:01 – Massively unlink ONTs connected to an OLT.

              14:29 – Improvements in the integration of ZTE devices.

              NOTIFICATIONS

              14:52 – Informative message for creating a valid password.

              15:13 – Exclude users from mentions.

              16:13 – Sending Messages in the client's configured language.

              PERMITS

              17:44 – New Permission for two-step verification (2FA).

              18:47 – Call history for Agents.

              DOCUMENT TEMPLATES

              19:19 – New template for Telephony Regulations, which complies with Order CTE/711/2002, of March 26 (Telephone consultations 118xx).

              20:00 – Document Templates with “checkbox” type fields marked by default.

              HR

              20:30 – Improvements for Event Management in HR.

              TELEPHONY

              21:43 – Telephony Closure on different dates for different operators.

              23:14 – Inclusion of Additional Files for DDI's.

              TICKETS

              23:35 – Add attachments to Tickets and pin/unpin Notes on them.

              24:30 – New “Contract Category” field to filter in the Tickets view.

              Read More »New version ISP Management 5.1

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