Clients Panel
Learn about all the options to configure the ISP Management Customer Panel.
Blog
New version ISP Management 5.5
On our YouTube channel you can check out the new version of our ISP Management v5.5 software.
We update our software #ISPManagement to the new version 5.5, briefly highlighting the most significant new features of this version:
- The first novelty is that now we will be able to carry out our shipments via WhatsApp for our notifications and notices to clients. With this we have one more communication channel that is used mostly by our users and clients.
- A second novelty is for the TTB API and now we can create compound rate increases in ISP Gestión and these will be formalized directly in the TTB operator.
- And a third novelty is the integration of the OZMAP platform, a tool to manage and optimize network infrastructures in a personalized way. Operators that have created their fiber network on this platform will be able to manage client devices from ISP Management, being able to indicate the box, splitter and output to which they are connected.
Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.5 of ISP Gestión.
API's
01:41 – Added portability with bonus included for the Air operator.
01:55 – Registration of composite rates for the TTB operator.
04:18 – New Twilio platform for SMS.
CALENDAR
04:56 – Indicate in the Events if the date has been requested by the Client.
C/V DOCUMENTS
05:26 – Massively close unfinished C/V Documents.
BILLING
06:19 – Include / Exclude services in the Non-Payment Cutoff to Client Devices created previously.
06:41 – Communications for Non-Payment to our clients.
07:34 – Generation of short links without expiration limit for Redsys / Soap payments.
ADDITIONAL SHEETS
08:23 – Use of Additional Files in C/V Documents.
08:39 – Single or single-use field for Additional Tokens.
09:17 – Variable generator to include in Document Templates.
WORKFLOWS / TICKETS
10:22 – Mark Workflows / Tickets as priorities.
11:34 – SLA for Workflows / Tickets by department.
TECHNICAL MENU
12:40 – Integration of OZmap into ISP Gestión.
13:48 – OLT technical integration from the Vsol firm.
14:04 – Option to reset the previous OAuth2 token by requesting a new one in the department email. from Microsoft365.
14:33 – Sort grid of TR069 fields to facilitate comparison between them.
14:53 – RRD graphs of network traffic in ONTs connected to a Huawei / ZTE / Nucom / Vsol OLT.
15:18 – Auto-store value of the Optical Signal of a CTO when the daily cron is executed.
15:43 – Remove ONT from your OLT automatically for definitive cancellations of Contracts.
16:32 – Show the dynamic management IP granted by DHCP on the Client Device.
NOTIFICATIONS
17:09 – Integration of Whatsapp in ISP Management, to send our clients and users Notifications, Notices, Invoices, Documentation, etc.
RATES
19:02 – Log file download for massive Rate changes.
TELEPHONY
19:37 – Associate and Create DDI to Trunk via file.
New version ISP Management 5.4
On our YouTube channel you can check out the new version of our ISP Management v5.4 software.
We update our software #ISPManagement to the new version 5.4, briefly highlighting the most significant new features of this version:
- We expand the range of operation for the GIS module, and thanks to the new export in KMZ format, we can share the elements visible on the map for other geolocation software.
- We will now be able to relate the initial code of the series of Billing with the last two digits of the year of the document, defining PERPETUAL SERIES at ISP Management.
- Also, in our predefined messages for collection of outstanding invoices we can integrate a payment link for BIZUM.
- And the MOLLIE payment gateway, is now available to pay unpaid invoices from the Clients Panel.
Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.4 of ISP Gestión.
STORE
01:42 – Export the Articles report in pdf format.
NOTICES / NOTIFICATIONS
02:13 – Inform the host in a Friend Promotion.
02:53 – Notification to Clients from Calendar Events.
CONTRACTS
05:58 – Auto-fillable cancellation date for single installments in À la Carte Contracts.
06:19 – Visual improvements for Relationships.
BILLING
06:47 – Define a Series as Perpetual.
07:31 – Bizum collection link for pending invoices.
07:50 – New Mollie payment gateway for the Customer Panel.
08:25 – Show the Trade Name in the Returned Items report.
TECHNICAL MENU
08:46 – Transfer MAC calculation to Item level.
09:36 – Special permission to Activate/Deactivate ONT's from the Fiber tab.
10:04 – Blocking of the OLT field if an OLT is already assigned.
10:33 – Disable ONT at the GPON level.
11:10 – Export in KMZ format from the GIS module.
CUSTOMER PANEL
11:34 – Add custom URL as a link for the Customer Panel.
HR
12:25 – Regenerate Work Calendar en masse.
TELEPHONY
13:02 – Export the Trunk list in Excel format.
TICKETS
13:24 – Duplicate attachment data with the original date and time of its creation.
New version ISP Management 5.3
On our YouTube channel you can check out the new version of our ISP Management v5.3 software.
We update our software #ISPManagement to the new version 5.3, for which we highlight two very significant new features with which we expand the range of operation of our software:
- As a main novelty, a new development to Relate Contracts, Tickets and Workflows to each other (00:46), in such a way that, in the event of any modification in any of them, the system will notify us if the others will be affected in any way.
- The second new feature is for the TTB API (00:21), to which we have added new functionalities.
Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.3 of ISP Gestión.
API's
01:17 – Manual deregistration in ADAMO.
NOTICES
01:48 – Notification to the client of successful (or failed) POS payment of their invoices.
02:28 – Sending communications from Workflows / Tickets.
BUSINESS ACCOUNTS
03:22 – Register different types of streets.
03:36 – Show default invoices in Commercial Accounts.
TECHNICAL MENU
04:25 – Incidence for the massive configuration of equipment.
05:00 – Mass restart incident of ONT's.
CUSTOMER PANEL
05:41 – Selection of invoices pending payment.
TICKETS
06:16 – “Reopened” status by default when reopening a new Ticket.
06:44 – When duplicating Tickets, copy more data than the original (configurable).
What to do if the Pre-invoicing of Fees or Telephony appears blocked?
Avoid duplication when importing quotas and easily unblock the warning message to continue with Pre-Billing.
ISP API Management as server
Connect different ISP Management instances with the objective of linking clients and contracts from one company to another.
v5.2 update
On our YouTube channel you can check the update to version 5.2 of our ISP Management software.
The new features and improvements are related to the following modules:
BILLING
00:32 – Selection of invoices pending payment from the Customer Panel.
01:10 – Customize the position of the link for downloading the invoice.
01:38 – Visual improvement for Deposit Cancellation documents.
01:58 – Link to be inserted in the email / SMS for the payment of the returned Items.
API's
02:32 – Change of Association ISP operator rates.
New version ISP Management 5.2
On our YouTube channel you can check out the new version of our ISP Management v5.2 software.
We update our software #ISPManagement to the new version 5.2, highlighting three very significant new features with which we expand the range of operation of our software:
- As a main novelty, we have implemented the 2023 Digital Bonus at ISP Gestión (01:22). This bonus is part of the Digital Kit program, financed by the European Union – Next Generation and is intended to make a monthly reduction in the price of internet in homes, applying a significant discount. With this improvement in ISP Gestión, we will be able to easily manage said discount for those of our clients who are beneficiaries of the Bonus..
- Also and as a second novelty, we have developed a API for the interconnection of two or more ISP instances Management (04:49). By using this new API, we will be able to connect with other operators that also use ISP Gestión, in order to avoid duplication when entering the necessary data and make the contracting, downloading and monitoring of all the information more agile.
- And the third novelty has to do with the mailings for our clients (19:21), since now we can use for shipping (if we wish) a SMTP mail server instead of using the traditional API.
Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.2 of ISP Gestión.
MANAGEMENT
01:22 – Management of the 2023 Digital Bonus (EU Next Generation Programme).
STORE
02:06 – Choice of destination Warehouse for Deposit cancellations.
03:36 – Cancel several items in Deposits in the same document.
04:13 – New OBSERVATIONS field for Warehouse movements.
API's
04:37 – New Incidents for LIKES TELECOM.
04:49 – ISP Management as external API.
05:48 – Creation of Contracts with e-SIM type cards (AIRE NETWORKS API).
06:14 – New Incidents for the VENUSCAS TV platform.
06:38 – Registration of cards for the GOSPELL TV platform.
ACCOUNTING
07:09 – Button to update the accounting accounts of the lines of a Purchase/Sale Document.
CONTRACTS
07:40 – New column to view documents signed using the MY RUBRIC API.
BUSINESS ACCOUNTS
08:24 – New RECEIVE ADVERTISING filter for the Business Accounts view. PURCHASE/SALE DOCUMENTS.
08:45 – Modify the status of the Purchase/Sale Documents.
10:05 – Total sums in the view of Documents Issued, Received and Others.
10:22 – Create a Group of Delivery Notes manually.
11:07 – Show supplier data in the Corrective Invoices.
11:23 – Generate cancellation of Deposits and Amortization in changes of Owner.
BILLING
12:49 – Non-Payment Cutoff and Line Reactivation Functionality for ZTE OLTs.
WORK FLOWS
13:08 – Use Categories and Subcategories in Workflows.
13:57 – Stay/Request a Workflow.
15:29 – Mark Incidents as completed only when the task has been executed.
TECHNICAL MENU
16:02 – New Incident: Assign DHCP MAC detected in OLT.
16:42 – ZTE ONT integration and compatibility for ADAMO.
16:57 – Speed synchronization of service ports with the Rate assigned in ZTE OLTs.
17:30 – Support for provisioning the Nucom NJ-6R Pro router using the TFTP protocol.
PERMITS
17:50 – Permission to view Incidents only from Workflows.
18:16 – Permission to edit any Workflow.
18:47 – Permission to delete or duplicate Events.
SERVERS
19:21 – Sending mailings using an SMTP mail server.
TELEPHONY
20:27 – Optimization for Call Surpluses (faster import).
Modify the status of a Purchase/Sale Document
For Purchase-Sale documents, we can modify the status when processing or closing the document in question.
Installation Calendar
Carry out all the control and planning of the installations and repair work of your ISP.
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