What to do if the Pre-invoicing of Fees or Telephony appears blocked?
Avoid duplication when importing quotas and easily unblock the warning message to continue with Pre-Billing.
Blog
ISP API Management as server
Connect different ISP Management instances with the objective of linking clients and contracts from one company to another.
v5.2 update
On our YouTube channel you can check the update to version 5.2 of our ISP Management software.
The new features and improvements are related to the following modules:
BILLING
00:32 – Selection of invoices pending payment from the Customer Panel.
01:10 – Customize the position of the link for downloading the invoice.
01:38 – Visual improvement for Deposit Cancellation documents.
01:58 – Link to be inserted in the email / SMS for the payment of the returned Items.
API's
02:32 – Change of Association ISP operator rates.
New version ISP Management 5.2
On our YouTube channel you can check out the new version of our ISP Management v5.2 software.
We update our software #ISPManagement to the new version 5.2, highlighting three very significant new features with which we expand the range of operation of our software:
- As a main novelty, we have implemented the 2023 Digital Bonus at ISP Gestión (01:22). This bonus is part of the Digital Kit program, financed by the European Union – Next Generation and is intended to make a monthly reduction in the price of internet in homes, applying a significant discount. With this improvement in ISP Gestión, we will be able to easily manage said discount for those of our clients who are beneficiaries of the Bonus..
- Also and as a second novelty, we have developed a API for the interconnection of two or more ISP instances Management (04:49). By using this new API, we will be able to connect with other operators that also use ISP Gestión, in order to avoid duplication when entering the necessary data and make the contracting, downloading and monitoring of all the information more agile.
- And the third novelty has to do with the mailings for our clients (19:21), since now we can use for shipping (if we wish) a SMTP mail server instead of using the traditional API.
Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.2 of ISP Gestión.
MANAGEMENT
01:22 – Management of the 2023 Digital Bonus (EU Next Generation Programme).
STORE
02:06 – Choice of destination Warehouse for Deposit cancellations.
03:36 – Cancel several items in Deposits in the same document.
04:13 – New OBSERVATIONS field for Warehouse movements.
API's
04:37 – New Incidents for LIKES TELECOM.
04:49 – ISP Management as external API.
05:48 – Creation of Contracts with e-SIM type cards (AIRE NETWORKS API).
06:14 – New Incidents for the VENUSCAS TV platform.
06:38 – Registration of cards for the GOSPELL TV platform.
ACCOUNTING
07:09 – Button to update the accounting accounts of the lines of a Purchase/Sale Document.
CONTRACTS
07:40 – New column to view documents signed using the MY RUBRIC API.
BUSINESS ACCOUNTS
08:24 – New RECEIVE ADVERTISING filter for the Business Accounts view. PURCHASE/SALE DOCUMENTS.
08:45 – Modify the status of the Purchase/Sale Documents.
10:05 – Total sums in the view of Documents Issued, Received and Others.
10:22 – Create a Group of Delivery Notes manually.
11:07 – Show supplier data in the Corrective Invoices.
11:23 – Generate cancellation of Deposits and Amortization in changes of Owner.
BILLING
12:49 – Non-Payment Cutoff and Line Reactivation Functionality for ZTE OLTs.
WORK FLOWS
13:08 – Use Categories and Subcategories in Workflows.
13:57 – Stay/Request a Workflow.
15:29 – Mark Incidents as completed only when the task has been executed.
TECHNICAL MENU
16:02 – New Incident: Assign DHCP MAC detected in OLT.
16:42 – ZTE ONT integration and compatibility for ADAMO.
16:57 – Speed synchronization of service ports with the Rate assigned in ZTE OLTs.
17:30 – Support for provisioning the Nucom NJ-6R Pro router using the TFTP protocol.
PERMITS
17:50 – Permission to view Incidents only from Workflows.
18:16 – Permission to edit any Workflow.
18:47 – Permission to delete or duplicate Events.
SERVERS
19:21 – Sending mailings using an SMTP mail server.
TELEPHONY
20:27 – Optimization for Call Surpluses (faster import).
Modify the status of a Purchase/Sale Document
For Purchase-Sale documents, we can modify the status when processing or closing the document in question.
Installation Calendar
Carry out all the control and planning of the installations and repair work of your ISP.
Create Ticket from a Purchase/Sale Document
Register Tickets from the Purchase/Sale Documents.
Manual Accounting Entry
How to make an accounting entry manually in ISP Gestión.
New version ISP Management 5.1
On our YouTube channel you can check out the new version of our ISP Management v5.1 software.
We updated our ISP Management software for operators to the new version 5.1, highlighting three important new features:
- As a main novelty, a new functionality has been developed to improve, optimize and streamline the SENDING OUR INVOICES IN MASS FORM. Now, clients will receive in their email a link to view online and download (if they wish) the corresponding invoice, at the same time that we delete the attached file from the email. With this we managed to improve our spam rate, as well as more speed in sending our emails.
- The second novelty is that our users already have a new DOCUMENT TEMPLATE, which accommodates the Regulations of Order CTE/711/2002, of March 26, which determines the conditions that must be met by the entities providing the telephone consultation service on subscriber numbers, to which the telephone code 118xx is attributed. , and which came into force on October 28, 2023.
- Finally, the third novelty has to do with the COURIER DELIVERY, since now, our clients will be able to receive the messages we send them in the language that we have previously configured in their client file.
In addition, in this new version, you can find new features and improvements in the following sections:
MANAGEMENT
01:45 – Export the view of POS charges to a file.
API's
02:09 – Integration of the VenusCAS and GOSPELL TV platforms.
03:09 – New Fiber Incidents for PTV TELECOM.
03:22 – Change of owner for CABLEMÓVIL.
03:59 – Rate change with the possibility of adding promotions for CABLEMÓVIL.
CONTRACTS
04:41 – Operator rate change via API from the Service.
04:57 – Mass import Discounts / Charges via file.
05:45 – Link Client Device in the rate change of a Service.
06:09 – Transfers from pre-client to client and from pre-contract to contract separately.
BUSINESS ACCOUNTS
06:36 – Mandatory fields in the customer address. PURCHASE/SALE DOCUMENTS
06:56 – Create a new Ticket from a Purchase/Sale Document.
BILLING
07:46 – Add a link to view/download the invoice in bulk invoice emails, eliminating the attachment.
08:23 – Duplicate Billing Series.
WORK FLOWS
08:44 – Unlink events from a Workflow / Ticket.
09:34 – New automatic process task “Generate Invoicing (Delivery Note/Deposit) and process Documents”.
POINTS MANAGEMENT
10:15 – Notify the user when consolidating points.
TECHNICAL MENU
10:50 – Improved error messages for sending notifications to clients connected to a node.
11:45 – GIS Module: New icon for Junction Boxes.
12:01 – New permissions to show the Radius tab and restart ALBENTIA devices.
12:20 – Show the DCHP MikroTik server in the IP drop-down menu of the Client Device.
13:42 – Detailed error messages for GPON registrations.
14:01 – Massively unlink ONTs connected to an OLT.
14:29 – Improvements in the integration of ZTE devices.
NOTIFICATIONS
14:52 – Informative message for creating a valid password.
15:13 – Exclude users from mentions.
16:13 – Sending Messages in the client's configured language.
PERMITS
17:44 – New Permission for two-step verification (2FA).
18:47 – Call history for Agents.
DOCUMENT TEMPLATES
19:19 – New template for Telephony Regulations, which complies with Order CTE/711/2002, of March 26 (Telephone consultations 118xx).
20:00 – Document Templates with “checkbox” type fields marked by default.
HR
20:30 – Improvements for Event Management in HR.
TELEPHONY
21:43 – Telephony Closure on different dates for different operators.
23:14 – Inclusion of Additional Files for DDI's.
TICKETS
23:35 – Add attachments to Tickets and pin/unpin Notes on them.
24:30 – New “Contract Category” field to filter in the Tickets view.
Backups
Manage your Backups easily in ISP Gestión or let us do them for you.
