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New version ISP Management 5.03

    On our YouTube channel you can check out the new version of our ISP Management software v5.03.

    We updated our ISP Management software for operators to the new version 5.03. On this occasion we highlight two important developments:

    • The first is found in the DOCUMENTARY MANAGEMENT, since we have re-designed everything related to the TEMPLATES MAINTENANCE, as well as increased functionality. Now, we have a preview of all the templates available that we can use to personalize all our documents. These templates will progressively increase with more modern and current designs, and we have made their use easier, since with just the click of a button we can add them to our documents that we are going to use with ISP Gestión.
    • The second novelty has to do with the TECHNICAL MENU, since we added the power functionality send a notification (email or sms) to clients connected to a DHCP Server or a PPPoE server. Also, and to increase operability, we added the possibility of filtering the clients of an OLT to notify exclusively those of a PON card or port.

    In addition, in this new version, you can find new features and improvements in the following sections:

    MANAGEMENT

    01:50 – Preview the Document Template from the series settings.

    02:04 – In the POS Collections view, show the document number charged.

    02:22 – Add the “PRECONTRACT” label in the Services view.

    02:37 – Show the user who made the payment with a Card or virtual POS.

    STORE

    03:06 – New module to control the Expiration of Articles and their revisions.

    API's

    05:24 – Integration of automatic processes with the MINISTR TV API.

    05:52 – Show the installation address in Services and Flows for GOLIX.

    06:13 – Show the errors returned by the GOLIX API.

    06:37 – Creation of Tasks for scheduled changes in GOLIX.

    07:02 – Automatic selection of the KRILL API for new contracts.

    07:24 – TEST button for APIs without option to check your connection.

    CALENDAR

    07:47 – Be able to deactivate Event Category.

    08:03 – Add Ticket data to Events.

    CONTRACTS

    08:28 – Transfer Services to new Contracts if they are not included in the new Rate.


    09:02 – Show Processing User in the Contracts view.

    09:23 – Import line to new Share GB contract.

    10:12 – Radius connection failure notice when recharging the Bonus.

    10:49 – Configure default sender for SMS document notifications.

    CLIENT DEVICES

    11:13 – New ADAMO tab for Client Devices.

    DOCUMENTS OF PURCHASE / SALE

    11:40 – Possibility of adding Tracking in completed Purchase/Sale Documents.

    11:58 – Allocation of Points for Purchase/Sale Documents.

    BILLING

    12:29 – Collect Advances through virtual POS.

    13:10 – Cancellation of POS charges.

    PRESENCES

    13:43 – Show Users who have made trips with fleet vehicles.

    TECHNICAL MENU

    14:09 – Send a notification (email / SMS) to clients connected to a DHCP or PPPoE server.

    16:03 – New “Print” button for the GIS module merger chart.

    16:23 – Show error message if ACS Profiles to clone are not found.

    16:57 – Added compatibility with Huawei XGPON cards.

    17:11 – Autocomplete the Radius Pool on Client Devices when selecting the Node.

    OPERATORS

    18:36 – Before deleting an Operator, show a notice and link to the Rates that are associated with it.

    CUSTOMER PANEL

    19:06 – Show the name of the person who created the Ticket.

    19:27 – Direct access to the Add New Comment block.

    19:52 – View consumption in real time for the CABLEMÓVIL operator.

    DOCUMENT TEMPLATES

    20:11 – Preview of all Document Templates and customization of them.

    RATES

    21:28 – Add alternative profile for ALBENTIA rates.

    TICKETS

    21:58 – Automatic selection of the signature for sending emails from a Ticket.

    Read More »New version ISP Management 5.03

    New version ISP Management 5.02

      On our YouTube channel you can check the new version of our software ISP Gestión v5.02. In addition, we introduce the 2FA double authentication verification for the access login.

      We updated our ISP Management software to the new version 5.02. We highlight as the main novelty for this version the TWO-STEP VERIFICATION (2FA) during user login in ISP Gestión. With this new development we intend to minimize risks in your company, since cyberattacks are becoming more frequent and dangerous.
      As you probably already know, 2-step verification consists of activating a second authentication factor, to confirm that we are really an authorized user, thus providing an extra layer of security for your ISP Management system.

      0:37 – 2-step verification (2FA).

      In addition, in this new version, you can find new features and improvements in the following sections:

      MANAGEMENT

      02:03 – Do not allow the creation of Contracts to clients included in the Black List.

      STORE

      03:18 – Carry out Warehouse transfers with pending destination.

      API's

      04:36 – Restart Adamo's ONT from Contracts.

      05:12 – Portability of Share GB contracts through API for the operator CableMóvil.

      NOTICES

      05:40 – Add sender's email in our messaging.

      CALENDAR

      06:13 – Include the international prefix of the contact telephone number in an Installation event.

      CONTRACTS

      06:36 – Advocacy to create a data voucher for the operator Aire Networks.

      07:07 – Options to bill a SIM card in contracts marked as “Do not bill”.

      07:59 – Consult from a Contract the articles in Deposit of the same.

      08:14 – Add charge or discount on a bond from the Commercial Account.

      WORK FLOWS

      09:19 – Assign a recurring Flow to a User or Department.

      10:15 – import Estimates in the invoicing of a Work Flow.

      CUSTOMER PANEL

      11:52 – New Openpay payment method for pending invoices from the Customer Panel.

      12:50 – Choose the shipping method to recover the password of the Customer Panel.

      PERMITS

      13:36 – Delete events requested from HR.

      PRESENCES

      14:35 – See total time spent on a Ticket or Workflow directly, without accessing ISPresences.

      TICKETS

      15:01 – Notices in Tickets / Workflows.

      17:16 – Show an icon if a Ticket or Workflow has unresolved events with Notifications.

      18:18 – Optimized reading in a single column for Ticket notes.

      18:34 – New Ticket view filters: Marketing, Online Contracts and Customer Portal.

      Read More »New version ISP Management 5.02

      New version ISP Management 5.0

        On our YouTube channel you can check the new version of our software ISP Gestión v5.0. In addition, we introduce our new FTTH GIS module.

        We updated our ISP Management software to the new version 5.0. In this new version and after months of hard work and development, we present our FTTH GIS module, fully integrated and functional with ISP Management. With the FTTH GIS module we will be able to geolocate our network deployments, as well as all its linked elements.

        In addition, in this new version, you can find new features and improvements in the following sections:

        MANAGEMENT

        01:03 – Module to create rectifying invoices without having to choose one that has been created or registered in ISP Gestión.

        01:49 – Being able to modify the reference and/or date of a rectifying invoice created manually.

        02:02 – The possibility of changing the start date of a contract with pending portability is allowed.

        02:29 – New module so that negative purchase/sale documents cannot be manually created.

        03:02 – Calculation of the costs of a contract based on its compound rate, instead of the services that comprise it.

        03:27 – Generate VIDSigner signature reports at any time and document status.

        03:44 – New form of PayU Latam collection for Cashier and Customer Panel.

        05:17 – Recharges from the Customer Panel with PayU.

        05:48 – For the use of the Tarificador, it will be possible to add diverse lines of tariffs and services.

        06:01 – Configure the possibility of sending a message to a client when their services are reactivated after a cut or ban.

        06:39 – Generate corrective invoice for the cancellation of a recharge, in order to avoid jumps or gaps in the numbering.

        STORE

        07:10 – Create regularization for an item after it goes through RMA, as well as optimize the related processes.

        API's

        07:32 – New features for the Lemonvil Resmes API.

        07:50 – Mobile line registration directly in the operator's API.

        CONTRACTS

        08:25 – Consultation of home coverage for our own fiber infrastructure.

        08:54 – Errors returned by the Adamo API are displayed using a descriptive message.

        BILLING

        09:08 – Calculation of the cost of incoming calls for the DDI's that we want.

        10:41 – Establish the sender of the mail for a notice due to cut off due to non-payment.

        WORK FLOWS

        11:10 – New module to directly assign a user to a flow at the time of its processing.

        TECHNICAL MENU

        11:57 – Show Krill CPE status on the Client Device.

        12:20 – Check to ask if we want to delete a team after review.

        12:49 – Improvements in Nodes / Services for Network equipment.

        13:18 – New PPPoE user graph in Dashboard and optimization of services so that they can be carried out on a scheduled basis.

        TELEPHONY

        14:01 – Import of the monthly CDR's manually for the fixed Cablemovil operator.

        Read More »New version ISP Management 5.0

        Incoming call cost

          With this module, we can establish and control the cost of incoming calls in the DDI that we configure.

          GIS module for FTTH

            This advanced module will allow operators to geolocate their FTTH deployments, being fully integrated with ISP Gestión.

            New version ISP Management 4.51

              On our YouTube channel you can check the new version of our software ISP Gestión v4.51.

              News and improvements in the following sections of our software:

              MANAGEMENT

              00:23 – Do not group effects of different types of operations regardless of the type of your invoice.

              01:11 – For Cash collections, possibility of exporting in CSV format.

              01:27 – Configure Departments as Not Active.

              02:06 – Show the new owner (customer) assigned for changes of owner in the old contract.

              02:25 – For Budgets, if Rates are included, the trade name will be shown instead of the name of the rate.

              02:39 – New field in mailings to add emails manually.

              STORE

              03:31 – Import serial numbers by file.

              API's

              03:57 – New API for the Likes Telecom operator, with which we can import CDRs.

              NOTICES

              04:30 – New NIF and Invoice Date variables to add to our shipments.

              CALENDAR

              05:01 – From the Installation Calendar, in an Installation Flow, show the customer's mobile phone.

              ACCOUNTING

              05:19 – New accounting link for the miConta software.

              BUSINESS ACCOUNTS

              05:44 – Configure the Category as mandatory at the time of a new Commercial Account registration.

              SENDING INVOICES

              06:36 – New Language filter for printing or sending invoices by email.

              BILLING

              07:14 – For the pre-invoicing of installments, in the generated CSV file, a new column is shown with the payment method.

              WORK FLOWS

              07:42 – Being able to create a new event in a user's calendar from a Workflow.

              TECHNICAL MENU

              08:53 – A new field has been added to modify Wi-Fi passwords of the Client Device.

              09:32 – Do not block a DHCP user if the authentication mode is DHCP+Radius.

              10:47 – Possibility of assigning a Radius pool to a specific user.

              11:12 – AP / PTP configuration to diagnose if they are working correctly.

              13:28 – New display for Nodes.

              PERMITS

              14:07 – For POS, new permission to block price changes in a POS item (also in Purchase/Sale Documents).

              TELEPHONY

              15:03 – Being able to filter calls by entering any past date as the start date, regardless of the configured Telephone Closing.

              15:36 – Schedule the import of CDR's individually and according to the file uploads of each operator.

              TICKETS

              16:30 – Configure an auto-refresh for the Tickets view from Kanban and add a sound alert for new tickets from the same view.

              17:17 – Notes or notes may be added to the Tickets.

              18:16 – Configure the possibility of reopening a Ticket.

              18:53 – New filter to search for Tickets without an assigned user.

              19:08 – For a Ticket whose client is of unknown origin, we can automatically assign your contact information to one of our already created clients.

              Read More »New version ISP Management 4.51

              Rate Promotions

                A few steps in our application will allow us to easily create and assign promotions in new contracts.

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