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New version ISP Management 5.2

    On our YouTube channel you can check out the new version of our ISP Management v5.2 software.

    We update our software #ISPManagement to the new version 5.2, highlighting three very significant new features with which we expand the range of operation of our software:

    1. As a main novelty, we have implemented the 2023 Digital Bonus at ISP Gestión (01:22). This bonus is part of the Digital Kit program, financed by the European Union – Next Generation and is intended to make a monthly reduction in the price of internet in homes, applying a significant discount. With this improvement in ISP Gestión, we will be able to easily manage said discount for those of our clients who are beneficiaries of the Bonus..
    2. Also and as a second novelty, we have developed a API for the interconnection of two or more ISP instances Management (04:49). By using this new API, we will be able to connect with other operators that also use ISP Gestión, in order to avoid duplication when entering the necessary data and make the contracting, downloading and monitoring of all the information more agile.
    3. And the third novelty has to do with the mailings for our clients (19:21), since now we can use for shipping (if we wish) a SMTP mail server instead of using the traditional API.

    Using the following time codes, you can directly access all the new features and improvements that make up the new version 5.2 of ISP Gestión.

    MANAGEMENT

    01:22 – Management of the 2023 Digital Bonus (EU Next Generation Programme).

    STORE

    02:06 – Choice of destination Warehouse for Deposit cancellations.

    03:36 – Cancel several items in Deposits in the same document.

    04:13 – New OBSERVATIONS field for Warehouse movements.

    API's

    04:37 – New Incidents for LIKES TELECOM.

    04:49 – ISP Management as external API.

    05:48 – Creation of Contracts with e-SIM type cards (AIRE NETWORKS API).

    06:14 – New Incidents for the VENUSCAS TV platform.

    06:38 – Registration of cards for the GOSPELL TV platform.

    ACCOUNTING

    07:09 – Button to update the accounting accounts of the lines of a Purchase/Sale Document.

    CONTRACTS

    07:40 – New column to view documents signed using the MY RUBRIC API.

    BUSINESS ACCOUNTS

    08:24 – New RECEIVE ADVERTISING filter for the Business Accounts view. PURCHASE/SALE DOCUMENTS.

    08:45 – Modify the status of the Purchase/Sale Documents.

    10:05 – Total sums in the view of Documents Issued, Received and Others.

    10:22 – Create a Group of Delivery Notes manually.

    11:07 – Show supplier data in the Corrective Invoices.

    11:23 – Generate cancellation of Deposits and Amortization in changes of Owner.

    BILLING

    12:49 – Non-Payment Cutoff and Line Reactivation Functionality for ZTE OLTs.

    WORK FLOWS

    13:08 – Use Categories and Subcategories in Workflows.

    13:57 – Stay/Request a Workflow.

    15:29 – Mark Incidents as completed only when the task has been executed.

    TECHNICAL MENU

    16:02 – New Incident: Assign DHCP MAC detected in OLT.

    16:42 – ZTE ONT integration and compatibility for ADAMO.

    16:57 – Speed synchronization of service ports with the Rate assigned in ZTE OLTs.

    17:30 – Support for provisioning the Nucom NJ-6R Pro router using the TFTP protocol.

    PERMITS

    17:50 – Permission to view Incidents only from Workflows.

    18:16 – Permission to edit any Workflow.

    18:47 – Permission to delete or duplicate Events.

    SERVERS

    19:21 – Sending mailings using an SMTP mail server.

    TELEPHONY

    20:27 – Optimization for Call Surpluses (faster import).

    Read More »New version ISP Management 5.2

    Installation Calendar

      Carry out all the control and planning of the installations and repair work of your ISP.

      New version ISP Management 5.1

        On our YouTube channel you can check out the new version of our ISP Management v5.1 software.

        We updated our ISP Management software for operators to the new version 5.1, highlighting three important new features:

        • As a main novelty, a new functionality has been developed to improve, optimize and streamline the SENDING OUR INVOICES IN MASS FORM. Now, clients will receive in their email a link to view online and download (if they wish) the corresponding invoice, at the same time that we delete the attached file from the email. With this we managed to improve our spam rate, as well as more speed in sending our emails.
        • The second novelty is that our users already have a new DOCUMENT TEMPLATE, which accommodates the Regulations of Order CTE/711/2002, of March 26, which determines the conditions that must be met by the entities providing the telephone consultation service on subscriber numbers, to which the telephone code 118xx is attributed. , and which came into force on October 28, 2023.
        • Finally, the third novelty has to do with the COURIER DELIVERY, since now, our clients will be able to receive the messages we send them in the language that we have previously configured in their client file.

        In addition, in this new version, you can find new features and improvements in the following sections:

        MANAGEMENT

        01:45 – Export the view of POS charges to a file.

        API's

        02:09 – Integration of the VenusCAS and GOSPELL TV platforms.

        03:09 – New Fiber Incidents for PTV TELECOM.

        03:22 – Change of owner for CABLEMÓVIL.

        03:59 – Rate change with the possibility of adding promotions for CABLEMÓVIL.

        CONTRACTS

        04:41 – Operator rate change via API from the Service.

        04:57 – Mass import Discounts / Charges via file.

        05:45 – Link Client Device in the rate change of a Service.

        06:09 – Transfers from pre-client to client and from pre-contract to contract separately.

        BUSINESS ACCOUNTS

        06:36 – Mandatory fields in the customer address. PURCHASE/SALE DOCUMENTS

        06:56 – Create a new Ticket from a Purchase/Sale Document.

        BILLING

        07:46 – Add a link to view/download the invoice in bulk invoice emails, eliminating the attachment.

        08:23 – Duplicate Billing Series.

        WORK FLOWS

        08:44 – Unlink events from a Workflow / Ticket.

        09:34 – New automatic process task “Generate Invoicing (Delivery Note/Deposit) and process Documents”.

        POINTS MANAGEMENT

        10:15 – Notify the user when consolidating points.

        TECHNICAL MENU

        10:50 – Improved error messages for sending notifications to clients connected to a node.

        11:45 – GIS Module: New icon for Junction Boxes.

        12:01 – New permissions to show the Radius tab and restart ALBENTIA devices.

        12:20 – Show the DCHP MikroTik server in the IP drop-down menu of the Client Device.

        13:42 – Detailed error messages for GPON registrations.

        14:01 – Massively unlink ONTs connected to an OLT.

        14:29 – Improvements in the integration of ZTE devices.

        NOTIFICATIONS

        14:52 – Informative message for creating a valid password.

        15:13 – Exclude users from mentions.

        16:13 – Sending Messages in the client's configured language.

        PERMITS

        17:44 – New Permission for two-step verification (2FA).

        18:47 – Call history for Agents.

        DOCUMENT TEMPLATES

        19:19 – New template for Telephony Regulations, which complies with Order CTE/711/2002, of March 26 (Telephone consultations 118xx).

        20:00 – Document Templates with “checkbox” type fields marked by default.

        HR

        20:30 – Improvements for Event Management in HR.

        TELEPHONY

        21:43 – Telephony Closure on different dates for different operators.

        23:14 – Inclusion of Additional Files for DDI's.

        TICKETS

        23:35 – Add attachments to Tickets and pin/unpin Notes on them.

        24:30 – New “Contract Category” field to filter in the Tickets view.

        Read More »New version ISP Management 5.1

        Backups

          Manage your Backups easily in ISP Gestión or let us do them for you.

          New version ISP Management 5.03

            On our YouTube channel you can check out the new version of our ISP Management software v5.03.

            We updated our ISP Management software for operators to the new version 5.03. On this occasion we highlight two important developments:

            • The first is found in the DOCUMENTARY MANAGEMENT, since we have re-designed everything related to the TEMPLATES MAINTENANCE, as well as increased functionality. Now, we have a preview of all the templates available that we can use to personalize all our documents. These templates will progressively increase with more modern and current designs, and we have made their use easier, since with just the click of a button we can add them to our documents that we are going to use with ISP Gestión.
            • The second novelty has to do with the TECHNICAL MENU, since we added the power functionality send a notification (email or sms) to clients connected to a DHCP Server or a PPPoE server. Also, and to increase operability, we added the possibility of filtering the clients of an OLT to notify exclusively those of a PON card or port.

            In addition, in this new version, you can find new features and improvements in the following sections:

            MANAGEMENT

            01:50 – Preview the Document Template from the series settings.

            02:04 – In the POS Collections view, show the document number charged.

            02:22 – Add the “PRECONTRACT” label in the Services view.

            02:37 – Show the user who made the payment with a Card or virtual POS.

            STORE

            03:06 – New module to control the Expiration of Articles and their revisions.

            API's

            05:24 – Integration of automatic processes with the MINISTR TV API.

            05:52 – Show the installation address in Services and Flows for GOLIX.

            06:13 – Show the errors returned by the GOLIX API.

            06:37 – Creation of Tasks for scheduled changes in GOLIX.

            07:02 – Automatic selection of the KRILL API for new contracts.

            07:24 – TEST button for APIs without option to check your connection.

            CALENDAR

            07:47 – Be able to deactivate Event Category.

            08:03 – Add Ticket data to Events.

            CONTRACTS

            08:28 – Transfer Services to new Contracts if they are not included in the new Rate.


            09:02 – Show Processing User in the Contracts view.

            09:23 – Import line to new Share GB contract.

            10:12 – Radius connection failure notice when recharging the Bonus.

            10:49 – Configure default sender for SMS document notifications.

            CLIENT DEVICES

            11:13 – New ADAMO tab for Client Devices.

            DOCUMENTS OF PURCHASE / SALE

            11:40 – Possibility of adding Tracking in completed Purchase/Sale Documents.

            11:58 – Allocation of Points for Purchase/Sale Documents.

            BILLING

            12:29 – Collect Advances through virtual POS.

            13:10 – Cancellation of POS charges.

            PRESENCES

            13:43 – Show Users who have made trips with fleet vehicles.

            TECHNICAL MENU

            14:09 – Send a notification (email / SMS) to clients connected to a DHCP or PPPoE server.

            16:03 – New “Print” button for the GIS module merger chart.

            16:23 – Show error message if ACS Profiles to clone are not found.

            16:57 – Added compatibility with Huawei XGPON cards.

            17:11 – Autocomplete the Radius Pool on Client Devices when selecting the Node.

            OPERATORS

            18:36 – Before deleting an Operator, show a notice and link to the Rates that are associated with it.

            CUSTOMER PANEL

            19:06 – Show the name of the person who created the Ticket.

            19:27 – Direct access to the Add New Comment block.

            19:52 – View consumption in real time for the CABLEMÓVIL operator.

            DOCUMENT TEMPLATES

            20:11 – Preview of all Document Templates and customization of them.

            RATES

            21:28 – Add alternative profile for ALBENTIA rates.

            TICKETS

            21:58 – Automatic selection of the signature for sending emails from a Ticket.

            Read More »New version ISP Management 5.03

            New version ISP Management 5.02

              On our YouTube channel you can check the new version of our software ISP Gestión v5.02. In addition, we introduce the 2FA double authentication verification for the access login.

              We updated our ISP Management software to the new version 5.02. We highlight as the main novelty for this version the TWO-STEP VERIFICATION (2FA) during user login in ISP Gestión. With this new development we intend to minimize risks in your company, since cyberattacks are becoming more frequent and dangerous.
              As you probably already know, 2-step verification consists of activating a second authentication factor, to confirm that we are really an authorized user, thus providing an extra layer of security for your ISP Management system.

              0:37 – 2-step verification (2FA).

              In addition, in this new version, you can find new features and improvements in the following sections:

              MANAGEMENT

              02:03 – Do not allow the creation of Contracts to clients included in the Black List.

              STORE

              03:18 – Carry out Warehouse transfers with pending destination.

              API's

              04:36 – Restart Adamo's ONT from Contracts.

              05:12 – Portability of Share GB contracts through API for the operator CableMóvil.

              NOTICES

              05:40 – Add sender's email in our messaging.

              CALENDAR

              06:13 – Include the international prefix of the contact telephone number in an Installation event.

              CONTRACTS

              06:36 – Advocacy to create a data voucher for the operator Aire Networks.

              07:07 – Options to bill a SIM card in contracts marked as “Do not bill”.

              07:59 – Consult from a Contract the articles in Deposit of the same.

              08:14 – Add charge or discount on a bond from the Commercial Account.

              WORK FLOWS

              09:19 – Assign a recurring Flow to a User or Department.

              10:15 – import Estimates in the invoicing of a Work Flow.

              CUSTOMER PANEL

              11:52 – New Openpay payment method for pending invoices from the Customer Panel.

              12:50 – Choose the shipping method to recover the password of the Customer Panel.

              PERMITS

              13:36 – Delete events requested from HR.

              PRESENCES

              14:35 – See total time spent on a Ticket or Workflow directly, without accessing ISPresences.

              TICKETS

              15:01 – Notices in Tickets / Workflows.

              17:16 – Show an icon if a Ticket or Workflow has unresolved events with Notifications.

              18:18 – Optimized reading in a single column for Ticket notes.

              18:34 – New Ticket view filters: Marketing, Online Contracts and Customer Portal.

              Read More »New version ISP Management 5.02

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