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January 2023

Templates for Calendar Events

    Define and choose various templates for Calendar Events, thus facilitating daily work by automatically filling in fields.

    New version ISP Management 4.40

      On our YouTube channel you can check the new version of our software ISP Gestión v4.40.

      News and improvements in the following sections:

      MANAGEMENT

      00:22 – Save the state of the services of a telephone line before the cut due to non-payment.

      01:08 – Register SIM cards by scanning them from a mobile or tablet, as well as using a CSV file.

      02:06 – Filtering by operator in the mass deletion of SIM cards.

      02:15 – New importer of telephone rates.

      02:25 – Visual aids to correctly import call surpluses.

      02:49 – In Recharges, a new field 'Collection method for the Customer Panel'.

      03:17 – Possibility of invoicing contracts for the number of months we want.

      04:19 – Review, improvement and optimization of contract and pre-contract permits.

      04:30 – In contracts with changes of owner, the source contract code has been added in observations.

      04:43 – For Agent commissions, two new options: Calculation of commission for profit and Do not include discounts / single fee charges.

      05:03 – Scheduled task to remember contracts pending signing.

      05:53 – In the Tickets, configure the display of contracts and pre-contracts in low.

      06:11 – Link a shared Dropbox folder with ISP Document Management, for file sharing.

      07:12 – If a user has worked overtime, notify the user and the authorized HR users.

      08:19 – Possibility of duplicating Tickets.

      08:58 – Direct access for customers with grace days or banned.

      STORE

      09:26 – For POS sales, if the item is in a different warehouse than the one in the header, a visual alert will be displayed.

      09:37 – Export in CSV file all the serial numbers of a certain article.

      ISP STORAGE

      09:53NOVELTY!! – Document management through NFS (Network File System), to free up disk space on your ISP instance.

      API's

      10:31 – ADAM. Added a representative field for companies.

      10:47 – 1S2U. New platform for sending SMS.

      11:13 – FINETWORK. Consultation of fiber coverage and visualization of rates by street.

      NOTICES

      12:07 – For Agents, new notice when a pre-contract is transferred to a contract.

      TECHNICAL MENU

      12:36 – History of movements by serial number and MAC in the Client Devices.

      12:47 – New Incident “Massive registration in Radius of equipment with contract and active service”.

      13:03 – When registering a device in Radius, Fiber (Kiwi or Adamo), if the client is banned, block the device.

      13:16 – New button to refresh the Discovered ONT view.

      AGENT PANEL

      13:33 – New configuration for the Agent Panel: default, customization and updating of various permissions.

      14:46 – Creation of tickets from the Agent Panel.

      PRESENCES

      15:03 – Automatic signing when entering Flows / Tickets and not allowing signing in a ticket or flow if we have already signed in another, to avoid duplicate signings.

      Read More »New version ISP Management 4.40

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