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Contact and Customer Service

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    customer service schedule

    DEPT. MEDIUM

    Via emails / ticket:

    Monday to thursday 7:30 – 18:30

    Friday: 8:00 – 14:30

    Chat hours:

    Monday to thursday 9:15 – 14:00 / 16:15-18:30

    Friday: 8:00-14:30

    DEPT. TECHNICAL

    Monday to thursday 9:15 – 14:00 / 16:15-18:30

    Friday 8:00-14:30

    special customer service hours
    for the months of July and August

    DEPT. MEDIUM

    Via emails / ticket: 

    Monday to thursday 7:30 – 14:30 

    Friday 8:00-14:30

    Chat hours:

    Monday to thursday 7:30 – 14:30 

    Friday 8:00-14:30

    DEPT. TECHNICAL

    Monday to thursday 7:30 – 14:30 

    Friday 8:00-14:30

    en_GBEnglish (UK)
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