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Francisco Montes

New version ISP Management 5.02

    On our YouTube channel you can check the new version of our software ISP Gestión v5.02. In addition, we introduce the 2FA double authentication verification for the access login.

    We updated our ISP Management software to the new version 5.02. We highlight as the main novelty for this version the TWO-STEP VERIFICATION (2FA) during user login in ISP Gestión. With this new development we intend to minimize risks in your company, since cyberattacks are becoming more frequent and dangerous.
    As you probably already know, 2-step verification consists of activating a second authentication factor, to confirm that we are really an authorized user, thus providing an extra layer of security for your ISP Management system.

    0:37 – 2-step verification (2FA).

    In addition, in this new version, you can find new features and improvements in the following sections:

    MANAGEMENT

    02:03 – Do not allow the creation of Contracts to clients included in the Black List.

    STORE

    03:18 – Carry out Warehouse transfers with pending destination.

    API's

    04:36 – Restart Adamo's ONT from Contracts.

    05:12 – Portability of Share GB contracts through API for the operator CableMóvil.

    NOTICES

    05:40 – Add sender's email in our messaging.

    CALENDAR

    06:13 – Include the international prefix of the contact telephone number in an Installation event.

    CONTRACTS

    06:36 – Advocacy to create a data voucher for the operator Aire Networks.

    07:07 – Options to bill a SIM card in contracts marked as “Do not bill”.

    07:59 – Consult from a Contract the articles in Deposit of the same.

    08:14 – Add charge or discount on a bond from the Commercial Account.

    WORK FLOWS

    09:19 – Assign a recurring Flow to a User or Department.

    10:15 – import Estimates in the invoicing of a Work Flow.

    CUSTOMER PANEL

    11:52 – New Openpay payment method for pending invoices from the Customer Panel.

    12:50 – Choose the shipping method to recover the password of the Customer Panel.

    PERMITS

    13:36 – Delete events requested from HR.

    PRESENCES

    14:35 – See total time spent on a Ticket or Workflow directly, without accessing ISPresences.

    TICKETS

    15:01 – Notices in Tickets / Workflows.

    17:16 – Show an icon if a Ticket or Workflow has unresolved events with Notifications.

    18:18 – Optimized reading in a single column for Ticket notes.

    18:34 – New Ticket view filters: Marketing, Online Contracts and Customer Portal.

    Read More »New version ISP Management 5.02

    New version ISP Management 5.0

      On our YouTube channel you can check the new version of our software ISP Gestión v5.0. In addition, we introduce our new FTTH GIS module.

      We updated our ISP Management software to the new version 5.0. In this new version and after months of hard work and development, we present our FTTH GIS module, fully integrated and functional with ISP Management. With the FTTH GIS module we will be able to geolocate our network deployments, as well as all its linked elements.

      In addition, in this new version, you can find new features and improvements in the following sections:

      MANAGEMENT

      01:03 – Module to create rectifying invoices without having to choose one that has been created or registered in ISP Gestión.

      01:49 – Being able to modify the reference and/or date of a rectifying invoice created manually.

      02:02 – The possibility of changing the start date of a contract with pending portability is allowed.

      02:29 – New module so that negative purchase/sale documents cannot be manually created.

      03:02 – Calculation of the costs of a contract based on its compound rate, instead of the services that comprise it.

      03:27 – Generate VIDSigner signature reports at any time and document status.

      03:44 – New form of PayU Latam collection for Cashier and Customer Panel.

      05:17 – Recharges from the Customer Panel with PayU.

      05:48 – For the use of the Tarificador, it will be possible to add diverse lines of tariffs and services.

      06:01 – Configure the possibility of sending a message to a client when their services are reactivated after a cut or ban.

      06:39 – Generate corrective invoice for the cancellation of a recharge, in order to avoid jumps or gaps in the numbering.

      STORE

      07:10 – Create regularization for an item after it goes through RMA, as well as optimize the related processes.

      API's

      07:32 – New features for the Lemonvil Resmes API.

      07:50 – Mobile line registration directly in the operator's API.

      CONTRACTS

      08:25 – Consultation of home coverage for our own fiber infrastructure.

      08:54 – Errors returned by the Adamo API are displayed using a descriptive message.

      BILLING

      09:08 – Calculation of the cost of incoming calls for the DDI's that we want.

      10:41 – Establish the sender of the mail for a notice due to cut off due to non-payment.

      WORK FLOWS

      11:10 – New module to directly assign a user to a flow at the time of its processing.

      TECHNICAL MENU

      11:57 – Show Krill CPE status on the Client Device.

      12:20 – Check to ask if we want to delete a team after review.

      12:49 – Improvements in Nodes / Services for Network equipment.

      13:18 – New PPPoE user graph in Dashboard and optimization of services so that they can be carried out on a scheduled basis.

      TELEPHONY

      14:01 – Import of the monthly CDR's manually for the fixed Cablemovil operator.

      Read More »New version ISP Management 5.0

      Incoming call cost

        With this module, we can establish and control the cost of incoming calls in the DDI that we configure.

        GIS module for FTTH

          This advanced module will allow operators to geolocate their FTTH deployments, being fully integrated with ISP Gestión.

          New version ISP Management 4.51

            On our YouTube channel you can check the new version of our software ISP Gestión v4.51.

            News and improvements in the following sections of our software:

            MANAGEMENT

            00:23 – Do not group effects of different types of operations regardless of the type of your invoice.

            01:11 – For Cash collections, possibility of exporting in CSV format.

            01:27 – Configure Departments as Not Active.

            02:06 – Show the new owner (customer) assigned for changes of owner in the old contract.

            02:25 – For Budgets, if Rates are included, the trade name will be shown instead of the name of the rate.

            02:39 – New field in mailings to add emails manually.

            STORE

            03:31 – Import serial numbers by file.

            API's

            03:57 – New API for the Likes Telecom operator, with which we can import CDRs.

            NOTICES

            04:30 – New NIF and Invoice Date variables to add to our shipments.

            CALENDAR

            05:01 – From the Installation Calendar, in an Installation Flow, show the customer's mobile phone.

            ACCOUNTING

            05:19 – New accounting link for the miConta software.

            BUSINESS ACCOUNTS

            05:44 – Configure the Category as mandatory at the time of a new Commercial Account registration.

            SENDING INVOICES

            06:36 – New Language filter for printing or sending invoices by email.

            BILLING

            07:14 – For the pre-invoicing of installments, in the generated CSV file, a new column is shown with the payment method.

            WORK FLOWS

            07:42 – Being able to create a new event in a user's calendar from a Workflow.

            TECHNICAL MENU

            08:53 – A new field has been added to modify Wi-Fi passwords of the Client Device.

            09:32 – Do not block a DHCP user if the authentication mode is DHCP+Radius.

            10:47 – Possibility of assigning a Radius pool to a specific user.

            11:12 – AP / PTP configuration to diagnose if they are working correctly.

            13:28 – New display for Nodes.

            PERMITS

            14:07 – For POS, new permission to block price changes in a POS item (also in Purchase/Sale Documents).

            TELEPHONY

            15:03 – Being able to filter calls by entering any past date as the start date, regardless of the configured Telephone Closing.

            15:36 – Schedule the import of CDR's individually and according to the file uploads of each operator.

            TICKETS

            16:30 – Configure an auto-refresh for the Tickets view from Kanban and add a sound alert for new tickets from the same view.

            17:17 – Notes or notes may be added to the Tickets.

            18:16 – Configure the possibility of reopening a Ticket.

            18:53 – New filter to search for Tickets without an assigned user.

            19:08 – For a Ticket whose client is of unknown origin, we can automatically assign your contact information to one of our already created clients.

            Read More »New version ISP Management 4.51

            Rate Promotions

              A few steps in our application will allow us to easily create and assign promotions in new contracts.

              Create recurring Workflows

                Generate Workflows that will be created automatically over time following some parameters to configure.

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