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July 2023

New version ISP Management 5.02

    On our YouTube channel you can check the new version of our software ISP Gestión v5.02. In addition, we introduce the 2FA double authentication verification for the access login.

    We updated our ISP Management software to the new version 5.02. We highlight as the main novelty for this version the TWO-STEP VERIFICATION (2FA) during user login in ISP Gestión. With this new development we intend to minimize risks in your company, since cyberattacks are becoming more frequent and dangerous.
    As you probably already know, 2-step verification consists of activating a second authentication factor, to confirm that we are really an authorized user, thus providing an extra layer of security for your ISP Management system.

    0:37 – 2-step verification (2FA).

    In addition, in this new version, you can find new features and improvements in the following sections:

    MANAGEMENT

    02:03 – Do not allow the creation of Contracts to clients included in the Black List.

    STORE

    03:18 – Carry out Warehouse transfers with pending destination.

    API's

    04:36 – Restart Adamo's ONT from Contracts.

    05:12 – Portability of Share GB contracts through API for the operator CableMóvil.

    NOTICES

    05:40 – Add sender's email in our messaging.

    CALENDAR

    06:13 – Include the international prefix of the contact telephone number in an Installation event.

    CONTRACTS

    06:36 – Advocacy to create a data voucher for the operator Aire Networks.

    07:07 – Options to bill a SIM card in contracts marked as “Do not bill”.

    07:59 – Consult from a Contract the articles in Deposit of the same.

    08:14 – Add charge or discount on a bond from the Commercial Account.

    WORK FLOWS

    09:19 – Assign a recurring Flow to a User or Department.

    10:15 – import Estimates in the invoicing of a Work Flow.

    CUSTOMER PANEL

    11:52 – New Openpay payment method for pending invoices from the Customer Panel.

    12:50 – Choose the shipping method to recover the password of the Customer Panel.

    PERMITS

    13:36 – Delete events requested from HR.

    PRESENCES

    14:35 – See total time spent on a Ticket or Workflow directly, without accessing ISPresences.

    TICKETS

    15:01 – Notices in Tickets / Workflows.

    17:16 – Show an icon if a Ticket or Workflow has unresolved events with Notifications.

    18:18 – Optimized reading in a single column for Ticket notes.

    18:34 – New Ticket view filters: Marketing, Online Contracts and Customer Portal.

    Read More »New version ISP Management 5.02

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