News App ISP Management v1.0.20
News and improvements in our App for mobile devices:
- 00:09 – Passwords (Software / App)
- 00:18 – Consumption Display (Software / App)
- 00:33 – Roaming (Software / App)
News and improvements in our App for mobile devices:
On our YouTube channel you can check the new version of our ISP Management v4.38 software.
News and improvements in the following sections:
00:15 ISPRESENCES – Sending of reports with the movements related to presences by e-mail.
00:53 ISPRESENCES – Compulsory assignment for Center and work shift.
01:12 CLIENT DEVICES – History of Activate/Deactivate the ports of a service.
01:28 CLIENT DEVICES – Assign the default Radius server in Client Devices and visual help to indicate if the field is empty in the Company Configuration.
01:47 RATES – Mass rate changes can be synchronized with the operator's API.
02:32 API ISP MANAGEMENT – Notices by e-mail when creating new contracts or new clients.
02:53 BUSINESS ACCOUNTS – When uploading an image of the NIF, it will be saved in the client's Document Management.
03:09 MAIL / TICKETS MODULE – Assign the tickets of unknown origin to the department that we want.
03:24 API FELIX – For updates and new clients, request the headquarters.
03:44 MYRUBRIC API – Message in case of error when synchronizing the data of a client.
03:57 MYRUBRIC API – New implementation for notifications by SMS and Whatsapp.
04:38 CLIENT DEVICES – When importing a Kiwi device, check PPPoE as the authentication type.
04:58 FLOWS – Unsigning of the flow when saving.
05:09 CONTRACTS – Added a fixed alert on the creation of Charges/Discounts.
05:21 PURCHASE-SALE DOCUMENTS – When creating Advance Payments, if the payment method chosen is “Card”, the card or cards associated with the customer will be displayed.
05:37 CONTRACTS – Option to add registration reasons in the contracts.
07:25 CONTRACTS – We can select the processing user when we register a contract.
07:58 MANAGEMENT – Optimized the process related to the capture of effects in remittances.
08:05 TELEPHONY – New “Antiquity” field in the task of uploading CDR files to ftp.
08:33 COURT FOR NON-PAYMENT – Added new field “Amount of pending invoices” in the notice and cut-off due to non-payment.
08:53 CUSTOMERS – New component to show all the addresses (headquarters) of the client.
09:06 TEMPLATES – Preview and modification for the position of signatures for the templates of the signature platforms My Rubric and VIDsigner.
10:02 DOCUMENTS OF PURCHASE / SALE – Optimization of the “Update body” function for Purchase/Sale documents.
10:15 CONTRACTS – A new block “Installation Address” has been added for new registrations from the Agent Panel.
10:29 CONTRACTS – Inherit the rates with a single fee periodicity in the creation of a contract for rapid registration.
10:50 CONTRACTS – Configuration of a pop-up message in contracts.
11:14 SERVERS – It is allowed to link a Radius pool name to the rates.
11:36 INCIDENTS – Modify the incidence of «Synchronize OLT Rates», so that they can be synchronized massively. The error reporting it generates has been improved.
11:55 CUSTOMERS – View all the SIM cards associated with a line.
12:09 ISPRESENCES – The settings made manually will be displayed in the overview.
12:24 CUSTOMERS – Added new checkbox “Hidden account”.
13:06 CUSTOMERS – Warning system to notify the expiration date of the bank card.
13:47 BILLING – New fields “Reason for cancellation” and “Cause of cancellation” for contracting Bonuses.
14:05 TICKETS – If the subject of the email sent to create a ticket contains a phone number associated with a customer, a new ticket will be created for that same customer.
14:30 TICKETS / FLOWS – It is possible to notify departments in tickets/flows, with all the users involved receiving an email.
14:43 CUSTOMERS – Send a link (by SMS and/or e-mail) to the client so that they can generate the SOAP reference of the Redsys online payment platform.
15:50 SWITCHBOARDS – For IvozProvider, some fields have been relocated and translated for its configuration. In addition, we can establish billing consumption alerts.
17:11 BUSINESS ACCOUNTS – In sending SMS, to be able to select several telephone numbers among those assigned to the client.
17:22 CUSTOMERS – Send SMS when consolidating portability.
18:03 TICKETS – New massive ticket modification system.
19:25 TICKETS – When sending a ticket via email and it contains a phone number associated with a customer, a ticket will be created automatically.
20:26 TICKETS / FLOWS – You can mention users and departments in the comments.
20:39 BUSINESS ACCOUNTS – New check to not make a commercial discount.
21:08 LISTINGS – Being able to program the lists to be sent as a CSV file.
21:39 ADAMO API – In the scheduled task, review the orders in "issue", to check the API if their status has changed.
21:56 API ALEA (FELIX) – Check the rates of the services instead of just checking the contract for its correct synchronization.
22:14 BUSINESS ACCOUNTS – The client's identification document will be mandatory to sign. For clients of the legal entity type, it will not be mandatory.
22:32 BUSINESS ACCOUNTS – Certified signatures of external documents, not generated by ISP.
23:35 CUSTOMERS – The customer may be forced to change his password when he accesses the Customer Panel or the App for the first time.
23:51 INCIDENTS – New features for the operator Lemonvil Resmes.
24:01 CASH REGISTER – When making a cash payment, we can directly access the customer's business account.
24:13 CUSTOMERS – For bank accounts without IBAN verification, we have a new field to enter an “Account Name”.
24:39 BILLING – Allow not to show banks in remittances.
25:16 TICKETS – New field “Author last reply”, with which we will know the author of the last comment on the ticket.
25:35 RADIUS – New check in Radius servers (RadiusManager) to distinguish upper and lower case letters when comparing PPPoE Users.
25:52 RATES – Apply Promotions in rate changes, not only in the creation of contracts.
26:50 OPERATORS – In the import of CDR, the functionality of “Ignore prefixes” is added for all operators as well as the import format can be chosen.
27:11 DOCUMENTS OF PURCHASE / SALE – In the audit, the author and the date of deletion of a purchase / sale document will be displayed.
27:24 USERS – Allow users without HR permissions to view their own issues.