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September 2022

New version ISP Management 4.38

    On our YouTube channel you can check the new version of our ISP Management v4.38 software.

     

    News and improvements in the following sections:

    00:15 ISPRESENCES – Sending of reports with the movements related to presences by e-mail.

    00:53 ISPRESENCES – Compulsory assignment for Center and work shift.

    01:12 CLIENT DEVICES – History of Activate/Deactivate the ports of a service.

    01:28 CLIENT DEVICES – Assign the default Radius server in Client Devices and visual help to indicate if the field is empty in the Company Configuration.

    01:47 RATES – Mass rate changes can be synchronized with the operator's API.

    02:32 API ISP MANAGEMENT – Notices by e-mail when creating new contracts or new clients.

    02:53 BUSINESS ACCOUNTS – When uploading an image of the NIF, it will be saved in the client's Document Management.

    03:09 MAIL / TICKETS MODULE – Assign the tickets of unknown origin to the department that we want.

    03:24 API FELIX – For updates and new clients, request the headquarters.

    03:44 MYRUBRIC API – Message in case of error when synchronizing the data of a client.

    03:57 MYRUBRIC API – New implementation for notifications by SMS and Whatsapp.

    04:38 CLIENT DEVICES – When importing a Kiwi device, check PPPoE as the authentication type.

    04:58 FLOWS – Unsigning of the flow when saving.

    05:09 CONTRACTS – Added a fixed alert on the creation of Charges/Discounts.

    05:21 PURCHASE-SALE DOCUMENTS – When creating Advance Payments, if the payment method chosen is “Card”, the card or cards associated with the customer will be displayed.

    05:37 CONTRACTS – Option to add registration reasons in the contracts.

    07:25 CONTRACTS – We can select the processing user when we register a contract.

    07:58 MANAGEMENT – Optimized the process related to the capture of effects in remittances.

    08:05 TELEPHONY – New “Antiquity” field in the task of uploading CDR files to ftp.

    08:33 COURT FOR NON-PAYMENT – Added new field “Amount of pending invoices” in the notice and cut-off due to non-payment.

    08:53 CUSTOMERS – New component to show all the addresses (headquarters) of the client.

    09:06 TEMPLATES – Preview and modification for the position of signatures for the templates of the signature platforms My Rubric and VIDsigner.

    10:02 DOCUMENTS OF PURCHASE / SALE – Optimization of the “Update body” function for Purchase/Sale documents.

    10:15 CONTRACTS – A new block “Installation Address” has been added for new registrations from the Agent Panel.

    10:29 CONTRACTS – Inherit the rates with a single fee periodicity in the creation of a contract for rapid registration.

    10:50 CONTRACTS – Configuration of a pop-up message in contracts.

    11:14 SERVERS – It is allowed to link a Radius pool name to the rates.

    11:36 INCIDENTS – Modify the incidence of «Synchronize OLT Rates», so that they can be synchronized massively. The error reporting it generates has been improved.

    11:55 CUSTOMERS – View all the SIM cards associated with a line.

    12:09 ISPRESENCES – The settings made manually will be displayed in the overview.

    12:24 CUSTOMERS – Added new checkbox “Hidden account”.

    13:06 CUSTOMERS – Warning system to notify the expiration date of the bank card.

     

    13:47 BILLING – New fields “Reason for cancellation” and “Cause of cancellation” for contracting Bonuses.

    14:05 TICKETS – If the subject of the email sent to create a ticket contains a phone number associated with a customer, a new ticket will be created for that same customer.

    14:30 TICKETS / FLOWS – It is possible to notify departments in tickets/flows, with all the users involved receiving an email.

    14:43 CUSTOMERS – Send a link (by SMS and/or e-mail) to the client so that they can generate the SOAP reference of the Redsys online payment platform.

    15:50 SWITCHBOARDS – For IvozProvider, some fields have been relocated and translated for its configuration. In addition, we can establish billing consumption alerts.

    17:11 BUSINESS ACCOUNTS – In sending SMS, to be able to select several telephone numbers among those assigned to the client.

    17:22 CUSTOMERS – Send SMS when consolidating portability.

    18:03 TICKETS – New massive ticket modification system.

    19:25 TICKETS – When sending a ticket via email and it contains a phone number associated with a customer, a ticket will be created automatically.

    20:26 TICKETS / FLOWS – You can mention users and departments in the comments.

    20:39 BUSINESS ACCOUNTS – New check to not make a commercial discount.

    21:08 LISTINGS – Being able to program the lists to be sent as a CSV file.

    21:39 ADAMO API – In the scheduled task, review the orders in "issue", to check the API if their status has changed.

    21:56 API ALEA (FELIX) – Check the rates of the services instead of just checking the contract for its correct synchronization.

    22:14 BUSINESS ACCOUNTS – The client's identification document will be mandatory to sign. For clients of the legal entity type, it will not be mandatory.

    22:32 BUSINESS ACCOUNTS – Certified signatures of external documents, not generated by ISP.

    23:35 CUSTOMERS – The customer may be forced to change his password when he accesses the Customer Panel or the App for the first time.

    23:51 INCIDENTS – New features for the operator Lemonvil Resmes.

    24:01 CASH REGISTER – When making a cash payment, we can directly access the customer's business account. 

    24:13 CUSTOMERS – For bank accounts without IBAN verification, we have a new field to enter an “Account Name”.

    24:39 BILLING – Allow not to show banks in remittances.

    25:16 TICKETS – New field “Author last reply”, with which we will know the author of the last comment on the ticket.

    25:35 RADIUS – New check in Radius servers (RadiusManager) to distinguish upper and lower case letters when comparing PPPoE Users.

    25:52 RATES – Apply Promotions in rate changes, not only in the creation of contracts. 

    26:50 OPERATORS – In the import of CDR, the functionality of “Ignore prefixes” is added for all operators as well as the import format can be chosen.

    27:11 DOCUMENTS OF PURCHASE / SALE – In the audit, the author and the date of deletion of a purchase / sale document will be displayed.

    27:24 USERS – Allow users without HR permissions to view their own issues. 

     

     

    Read More »New version ISP Management 4.38

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