{"id":6764,"date":"2023-01-19T10:46:29","date_gmt":"2023-01-19T09:46:29","guid":{"rendered":"https:\/\/ispgestion.com\/?p=6764"},"modified":"2023-01-19T11:02:29","modified_gmt":"2023-01-19T10:02:29","slug":"nueva-version-isp-gestion-4-40","status":"publish","type":"post","link":"https:\/\/ispgestion.com\/pt\/nueva-version-isp-gestion-4-40\/","title":{"rendered":"Nova vers\u00e3o ISP Management 4.40"},"content":{"rendered":"<p>Em nosso canal do YouTube voc\u00ea pode conferir a nova vers\u00e3o do nosso software ISP Gesti\u00f3n v4.40.<\/p>\n\n\n\n<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/wVPwF5MHrsU\" title=\"reprodutor de v\u00eddeo do youtube\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><\/p>\n\n\n\n<p>Novidades e melhorias nas seguintes se\u00e7\u00f5es:<\/p>\n\n\n\n<p><strong>GEST\u00c3O<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=22s\">00:22<\/a> \u2013 Salve o estado dos servi\u00e7os de uma linha telef\u00f4nica antes do corte por falta de pagamento.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=68s\">01:08<\/a> \u2013 Registre cart\u00f5es SIM digitalizando-os de um celular ou tablet, bem como usando um arquivo CSV.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=126s\">02:06<\/a> \u2013 Filtragem por operador na exclus\u00e3o em massa de cart\u00f5es SIM.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=135s\">02:15<\/a> \u2013 Novo importador de tarifas telef\u00f4nicas.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=145s\">02:25<\/a> \u2013 Aux\u00edlios visuais para importar corretamente os excedentes de chamada.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=169s\">02:49<\/a> \u2013 Em Recargas, um novo campo &#039;Forma de Cobran\u00e7a para Painel de Cliente&#039;.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=197s\">03:17<\/a> \u2013 Possibilidade de faturar contratos pelo n\u00famero de meses que quisermos.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=259s\">04:19<\/a> \u2013 Revis\u00e3o, melhoria e otimiza\u00e7\u00e3o de licen\u00e7as contratuais e pr\u00e9-contratuais.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=270s\">04:30<\/a> \u2013 Nos contratos com mudan\u00e7a de titular foi adicionado o c\u00f3digo fonte do contrato nas observa\u00e7\u00f5es.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=283s\">04:43<\/a> \u2013 Para as comiss\u00f5es do Agente, duas novas op\u00e7\u00f5es: C\u00e1lculo da comiss\u00e3o pelo lucro e N\u00e3o inclui descontos\/taxa \u00fanica.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=303s\">05:03<\/a> \u2013 Tarefa agendada para lembrar contratos pendentes de assinatura.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=353s\">05:53<\/a> \u2013 Nos Tickets, configure a exibi\u00e7\u00e3o de contratos e pr\u00e9-contratos em baixo.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=371s\">06:11<\/a> \u2013 Vincule uma pasta compartilhada do Dropbox ao ISP Document Management, para compartilhamento de arquivos.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=432s\">07:12<\/a> \u2013 Se um usu\u00e1rio fez horas extras, notifique o usu\u00e1rio e os usu\u00e1rios de RH autorizados.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=499s\">08:19<\/a> \u2013 Possibilidade de duplica\u00e7\u00e3o de Tickets.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=538s\">08:58<\/a> \u2013 Acesso direto para clientes com dias de car\u00eancia ou banidos.<\/p>\n\n\n\n<p><strong>ARMAZ\u00c9M<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=566s\">09:26<\/a> \u2013 Para vendas PDV, se o item estiver em um dep\u00f3sito diferente daquele do cabe\u00e7alho, ser\u00e1 exibido um alerta visual.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=577s\">09:37<\/a> \u2013 Exportar em arquivo CSV todos os n\u00fameros de s\u00e9rie de um determinado artigo.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:0px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>ARMAZENAMENTO ISP<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=593s\">09:53<\/a> \u2013 <strong>NOVIDADE!! \u2013 Gest\u00e3o de documentos atrav\u00e9s de NFS (Network File System), para libertar espa\u00e7o em disco na sua inst\u00e2ncia ISP.<\/strong><\/p>\n\n\n\n<p><strong>API&#039;s<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=631s\">10:31<\/a> \u2013 AD\u00c3O. Adicionado um campo representativo para empresas.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=647s\">10:47<\/a> \u2013 1S2U. Nova plataforma para envio de SMS.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=673s\">11:13<\/a> \u2013 FINETWORK. Consulta de cobertura de fibra e visualiza\u00e7\u00e3o de tarifas por rua.<\/p>\n\n\n\n<p><strong>AVISOS<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=727s\">12:07<\/a> \u2013 Para Agentes, novo aviso quando um pr\u00e9-contrato \u00e9 transferido para um contrato.<\/p>\n\n\n\n<p><strong>MENU T\u00c9CNICO<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=756s\">12:36<\/a> \u2013 Hist\u00f3rico de movimentos por n\u00famero de s\u00e9rie e MAC nos Dispositivos Clientes.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=767s\">12:47<\/a> \u2013 Novo Incidente \u201cRegistro Massivo em Raio de equipamentos com contrato e servi\u00e7o ativo\u201d.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=783s\">13:03<\/a> \u2013 Ao cadastrar um aparelho em Radius, Fibra (Kiwi ou Adamo), se o cliente for banido, bloqueie o aparelho.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=796s\">13:16<\/a> \u2013 Novo bot\u00e3o para atualizar a visualiza\u00e7\u00e3o ONT Descoberto. <\/p>\n\n\n\n<p><strong>PAINEL DE AGENTE<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=813s\">13:33<\/a> \u2013 Nova configura\u00e7\u00e3o do Painel de Agentes: default, customiza\u00e7\u00e3o e atualiza\u00e7\u00e3o de diversas permiss\u00f5es.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=886s\">14:46<\/a> \u2013 Cria\u00e7\u00e3o de tickets a partir do Painel do Agente.<\/p>\n\n\n\n<p><strong>PRESEN\u00c7AS<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wVPwF5MHrsU&amp;t=903s\">15:03<\/a> \u2013 Assinatura autom\u00e1tica ao entrar em Flows\/Tickets e n\u00e3o permitir a assinatura em um ticket ou fluxo se j\u00e1 tivermos assinado em outro, para evitar assinaturas duplicadas.<\/p>\n<\/div>\n<\/div>\n\n\n<p><!-- \/wp:post-content --><\/p>\n<p><!-- wp:columns --><\/p>\n<div class=\"wp-block-columns\"><!-- wp:column --><p><\/p>\n<div class=\"wp-block-column\">\n<\/div>\n<p><!-- \/wp:column --><\/p>\n<\/div>\n<p><!-- \/wp:columns --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:more --><\/p>\n<p><!--more--><\/p>\n<p><!-- \/wp:more --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><\/p>\n<p><!-- \/wp:paragraph --><\/p>","protected":false},"excerpt":{"rendered":"<p>Em nosso canal no YouTube voc\u00ea pode conferir a nova vers\u00e3o do nosso software de gerenciamento de ISP v4.40. Novidades e melhorias nas seguintes se\u00e7\u00f5es: ADMINISTRA\u00c7\u00c3O 00h22 \u2013 Salvar o status dos servi\u00e7os de uma linha telef\u00f4nica antes de ser cortada por falta de pagamento. 01h08 \u2013 Registre cart\u00f5es SIM digitalizando-os de um celular ou tablet, bem como usando um arquivo CSV. 02h06 - Filtrado por operadora na exclus\u00e3o em massa de cart\u00f5es SIM. 02h15 \u2013 Novo importador de tarifas telef\u00f4nicas. 02h25 \u2013 Recursos visuais para importar corretamente os excedentes de chamadas. 02h49 \u2013 Em Recargas, novo campo \u2018M\u00e9todo de cobran\u00e7a para Painel do Cliente\u2019. 03h17 \u2013 Possibilidade de contratos de fatura\u00e7\u00e3o pelo n\u00famero de meses que desejarmos. 04h19 \u2013 Revis\u00e3o, melhoria e otimiza\u00e7\u00e3o de licen\u00e7as contratuais e pr\u00e9-contratuais. 04h30 \u2013 Nos contratos com mudan\u00e7a de propriet\u00e1rio, foi adicionado nas observa\u00e7\u00f5es o c\u00f3digo do contrato original. 04h43 \u2013 Para comiss\u00f5es de Agentes, duas novas op\u00e7\u00f5es: C\u00e1lculo de Comiss\u00e3o de Lucro e N\u00e3o Incluir Descontos\/Taxas \u00danicas. 05:03 \u2013 Tarefa agendada para lembrar contratos pendentes de assinatura. 05h53 \u2013 Em Tickets, configure a exibi\u00e7\u00e3o de contratos e pr\u00e9-contratos no cancelamento. 06:11 \u2013 Vincule uma pasta compartilhada do Dropbox ao ISP Document Management, para compartilhamento de arquivos. 07:12 \u2013 Se um usu\u00e1rio fez horas extras, notifique o usu\u00e1rio e os usu\u00e1rios autorizados do RH. 08h19 \u2013 Possibilidade de duplica\u00e7\u00e3o de Tickets. 08h58 \u2013 Acesso direto para clientes com car\u00eancia ou banimentos. ARMAZ\u00c9M 09h26 \u2013 Para vendas no PDV, caso o estoque do item esteja em outro armaz\u00e9m que n\u00e3o seja o cabe\u00e7alho, ser\u00e1 mostrado um alerta visual. 09:37 \u2013 Exporte todos os n\u00fameros de s\u00e9rie de um determinado item para um arquivo CSV. ARMAZENAMENTO ISP 09:53 \u2013 NOVO!! \u2013 Gerenciamento de documentos atrav\u00e9s de NFS (Network File System), para liberar espa\u00e7o em disco na sua inst\u00e2ncia ISP. API&#039;s 10:31 \u2013 ADAMO. Adicionado um campo representativo para empresas. 10:47 \u2013 1S2U. Nova plataforma para envio de SMS. 11h13 \u2013 FINO TRABALHO. Consulta de cobertura de fibra e visualiza\u00e7\u00e3o de tarifas por rua. AVISOS 12h07 \u2013 Para Agentes, novo aviso quando um pr\u00e9-contrato for convertido em contrato. MENU T\u00c9CNICO 12:36 \u2013 Hist\u00f3rico de movimenta\u00e7\u00e3o por n\u00famero de s\u00e9rie e MAC nos Dispositivos Clientes. 12h47 - Novo Incidente \u00abRegisto massivo em Raio de equipamentos com contrato e servi\u00e7o ativo\u00bb. 13h03 \u2013 Ao cadastrar um dispositivo em Radius, Fiber (Kiwi ou Adamo), caso o cliente seja banido, bloqueie o dispositivo. 13h16 \u2013 Novo bot\u00e3o para atualizar a visualiza\u00e7\u00e3o dos ONTs descobertos. PAINEL DE AGENTES 13:33 \u2013 Nova configura\u00e7\u00e3o do Painel de Agentes: padr\u00e3o, customiza\u00e7\u00e3o e atualiza\u00e7\u00e3o de diversas permiss\u00f5es. 14h46 \u2013 Cria\u00e7\u00e3o de tickets a partir do Painel de Agentes. PRESEN\u00c7AS 15h03 \u2013 Pontua\u00e7\u00e3o autom\u00e1tica na entrada de Fluxos\/Tickets e n\u00e3o permitir marca\u00e7\u00e3o em um ticket ou fluxo caso j\u00e1 tenhamos cronometrado em outro, para evitar marca\u00e7\u00f5es duplicadas.<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"[\"title\",\"meta\",\"content\",\"comments\"]","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[7],"tags":[],"class_list":["post-6764","post","type-post","status-publish","format-standard","hentry","category-nuevas-versiones"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nueva versi\u00f3n ISP Gesti\u00f3n 4.40 - ISP Gesti\u00f3n<\/title>\n<meta name=\"description\" content=\"Nueva versi\u00f3n del software ISP Gesti\u00f3n v4.40. 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