{"id":10333,"date":"2026-07-14T07:43:23","date_gmt":"2026-07-14T05:43:23","guid":{"rendered":"https:\/\/ispgestion.com\/?p=10333"},"modified":"2026-10-06T12:30:22","modified_gmt":"2026-10-06T10:30:22","slug":"nueva-version-isp-gestion-6-2","status":"publish","type":"post","link":"https:\/\/ispgestion.com\/en\/nueva-version-isp-gestion-6-2\/","title":{"rendered":"New ISP Gesti\u00f3n 6.2 version"},"content":{"rendered":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/_VIkGg0aBM8?si=RD3YU6FFFc5QWJHu\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n\n\n\n<p class=\"wp-block-paragraph\">The new version 6.2 represents a further step forward in the evolution of <a href=\"https:\/\/www.youtube.com\/@ispgestion\">@ispgestion<\/a> incorporating enhancements that make your platform more powerful, flexible and prepared for the challenges of a growing operator.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We are launching a <strong>new Client Portal<\/strong> with a completely revamped interface that is cleaner, more intuitive and more visual, where menus take centre stage to make navigation easier and daily use more comfortable.<\/li>\n\n\n\n<li>Also for the client panel, the login now mandatorily incorporates the <strong>two-factor authentication (2FA)<\/strong>, a security measure that protects access by sending a verification code to the customer's email.<\/li>\n\n\n\n<li>The new one <strong>Multi-contract module for ONTs<\/strong> It allows us to manage client devices associated with multiple contracts, meaning it will no longer be necessary to group all the required services within a single contract, as was previously the case.<\/li>\n\n\n\n<li>Finally, for the additional cards we incorporated a <strong>powerful dashboard-style view<\/strong> which allows us to know at a glance the status of the records, their configurations and their level of update.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We invite you to discover these and other improvements in our what's new video, where we will show you in a practical way everything that the new version 6.2 can bring<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>MANAGEMENT<\/strong> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=108s\">01:48<\/a> \u2013 Two-factor authentication (2FA) for sensitive data<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=178s\">02:58<\/a> \u2013 Custom notifications for Workflows\/Tickets per User or Agent<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=262s\">04:22<\/a> \u2013 New visual design for till payments <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=282s\">04:42<\/a> \u2013 New visual design for Payment Methods<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=303s\">05:03<\/a> \u2013 New visual design for the Effects collected by Cashier + Totaliser<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=330s\">05:30<\/a> \u2013 Log out due to inactivity<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=350s\">05:50<\/a> \u2013 Show General Ledger Account in Receivable Effects<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=375s\">06:15<\/a> \u2013 Payment collection optimisation for the Mollie payment gateway<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>STORE<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=401s\">06:41<\/a> \u2013 Show Article in billed documents API<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=437s\">07:17<\/a> \u2013 New payment gateways for LATAM: Culqui, Kushki, Plactoplay, Refacilpay and Wompi<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=492s\">08:12<\/a> \u2013 OnePay payment gateway integration<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=591s\">09:51<\/a> \u2013 New profile control when deactivating contracts (Alea \u2013 Felix)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=619s\">10:19<\/a> \u2013 Integration of official SRI electronic invoicing (Ecuador)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=698s\">11:38<\/a> \u2013 Electronic invoicing integration ByTheWayColombia (BTW)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=761s\">12:41<\/a> \u2013 Attach digital certificate for Face (AEAT electronic invoicing - Spain)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=784s\">13:04<\/a> \u2013 Openfactura electronic invoicing integration for SII (Chile)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ACCOUNTING<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=869s\">14:29<\/a> \u2013 Bank XML file for payroll payment<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=910s\">15:10<\/a> \u2013 Rounding control on cash desk payments <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>BUSINESS ACCOUNTS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=977s\">16:17<\/a> \u2013 New button to sort Contracts<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=999s\">16:39<\/a> \u2013 Configurable default year for Workflows<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1034s\">17:14<\/a> \u2013 Show associated client devices <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\/V DOCUMENTS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1066s\">17:46<\/a> \u2013 <strong>AI DEVELOPMENT:<\/strong> Registration of serial numbers using AI<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1129s\">18:49<\/a> \u2013 Protocols for documents<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1164s\">19:24<\/a> \u2013 Allow the transformation of documents according to the series<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1216s\">20:16<\/a> \u2013 Export CSV for the lines of a document<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>BILLING<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1235s\">20:35<\/a> \u2013 Financial charge in customer record<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1272s\">21:12<\/a> \u2013 Faster and more secure invoice delivery<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ADDITIONAL SHEETS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1301s\">21:41<\/a> \u2013 New dashboard for Additional Files<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1346s\">22:26<\/a> \u2013 Unified management for the Additional Records<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1396s\">23:16<\/a> \u2013 Field sorting<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1416s\">23:36<\/a> \u2013 Hide obsolete tabs<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WORK FLOWS<\/strong> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1466s\">24:26<\/a> \u2013 New message design for contracts from Flows<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1493s\">24:53<\/a> \u2013 Check sent WhatsApp messages<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1515s\">25:15<\/a> \u2013 Signature data change control <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ISPRESENCES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1570s\">26:10<\/a> \u2013 Improvements to the detailed report <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>MESSAGING<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1598s\">26:38<\/a> \u2013 Recurring reminder system for pending documents awaiting signature<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1745s\">29:05<\/a> \u2013 SMS password reset request customisation<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TECHNICAL MENU<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1769s\">29:29<\/a> \u2013 Multi-contract module for Customer Devices (ONTs)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1836s\">30:36<\/a> \u2013 Mandatory coordinates for teams <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>CUSTOMER PANEL<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1883s\">31:23<\/a> \u2013 Mandatory 2FA verification<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1932s\">32:12<\/a> \u2013 New style and visual design for the Customer Panel<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PROJECTS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=1983s\">33:03<\/a> \u2013 Omit notifications for exhausted hour banks<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>RATES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=2011s\">33:31<\/a> \u2013 Procedure for changing tariff + account holder at the same time<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TELEPHONY<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=2093s\">34:53<\/a> \u2013 Hide days without calls from regular operators in pre-invoicing<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TICKETS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=2143s\">35:43<\/a> \u2013 Ticket enquiry by customer without login <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=2220s\">37:00<\/a> \u2013 Whitelist to open ticket via e-mail<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=2286s\">38:06<\/a> \u2013 Prefix for Ticket \/ Flow numbering <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=2327s\">38:47<\/a> \u2013 Management of mentions by department <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=2400s\">40:00<\/a> \u2013 Mandatory service when closing a ticket<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=2441s\">40:41<\/a> \u2013 Streamline responses and comments<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=2475s\">41:15<\/a> \u2013 Show tickets viewed by the customer<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/watch?v=_VIkGg0aBM8&amp;t=2495s\">41:35<\/a> \u2013 <strong>AI DEVELOPMENT:<\/strong> Review text with AI before sending or publishing a comment<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The new version 6.2 marks another step forward in the evolution of \u202a@ispgestion\u202c, incorporating improvements that make your platform more powerful, flexible and ready to meet the challenges of a growing operator. We invite you to discover these and other improvements in our new features video, where we\u2019ll give you a practical demonstration of everything the new version 6.2 has to offer. ADMINISTRATION 01:48 \u2013 Two-factor authentication (2FA) for sensitive data 02:58 \u2013 Customised alerts for Workflows\/Tickets by User or Agent 04:22 \u2013 New visual design for Cash Desk collections 04:42 \u2013 New visual design for Payment Methods 05:03 \u2013 New visual design for bills collected at the till + totaliser 05:30 \u2013 Logout due to inactivity 05:50 \u2013 Show accounting account on bills receivable 06:15 \u2013 Optimisation of collections for the Mollie payment gateway WAREHOUSE 06:41 \u2013 Display item on invoiced documents via API 07:17 \u2013 New payment gateways for LATAM: Culqui, Kushki, Plactoplay, Refacilpay and Wompi 08:12 \u2013 OnePay payment gateway integration 09:51 \u2013 New profile control when deactivating contracts (Alea \u2013 Felix) 10:19 \u2013 Integration of official SRI e-invoicing (Ecuador) 11:38 \u2013 Integration of ByTheWayColombia (BTW) e-invoicing 12:41 \u2013 Attach digital certificate for AEAT e-invoices (Spain) 13:04 \u2013 Openfactura e-invoicing integration for SII (Chile) ACCOUNTING 14:29 \u2013 Bank XML file for payroll payments 15:10 \u2013 Rounding control for cash receipts TRADE ACCOUNTS 16:17 \u2013 New button to sort Contracts 16:39 \u2013 Configurable default year for Workflows 17:14 \u2013 Show associated client devices DOCUMENTS C\/V 17:46 \u2013 AI DEVELOPMENT: Serial number registration via AI 18:49 \u2013 Protocols for documents 19:24 \u2013 Allow document transformation based on the series 20:16 \u2013 Export CSV for a document\u2019s line items INVOICING 20:35 \u2013 Financial charge on Customer record 21:12 \u2013 Faster and more secure invoice dispatch ADDITIONAL RECORDS 21:41 \u2013 New dashboard for Additional Records 22:26 \u2013 Unified management of Additional Records 23:16 \u2013 Field sorting 23:36 \u2013 Hide obsolete records WORKFLOWS 24:26 \u2013 New message design for contracts from Workflows 24:53 \u2013 View sent WhatsApp messages 25:15 \u2013 Change control for signature data ATTENDANCE 26:10 \u2013 Improvements to the detailed report MESSAGING 26:38 \u2013 Recurring notification system for documents pending signature 29:05 \u2013 Customisation for password change requests via SMS TECHNICAL MENU 29:29 \u2013 Multi-contract module for Customer Devices (ONTs) 30:36 \u2013 Mandatory coordinates for equipment CUSTOMER PANEL 31:23 \u2013 Mandatory 2FA verification 32:12 \u2013 New style and visual design for the Customer Panel PROJECTS 33:03 \u2013 Skip notifications for exhausted time allowances TARIFFS 33:31 \u2013 Procedure for changing both the tariff and the account holder at the same time TELEPHONY 34:53 \u2013 Hide days without calls from regular operators in pre-invoicing TICKETS 35:43 \u2013 Customer ticket enquiries without logging in 37:00 \u2013 Whitelist for opening tickets via email 38:06 \u2013 Prefix for ticket numbering \/ workflows 38:47 \u2013 Management of mentions by department 40:00 \u2013 Mandatory service when closing a ticket 40:41 \u2013 Streamlining responses and comments 41:15 \u2013 Displaying tickets viewed by the customer 41:35 \u2013 AI DEVELOPMENT: Reviewing text using AI before sending or publishing a comment<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"[\"title\",\"meta\",\"content\",\"comments\"]","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[7],"tags":[],"class_list":["post-10333","post","type-post","status-publish","format-standard","hentry","category-nuevas-versiones"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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